Position: Client Liaison Manager
Company: IMS East Africa
Ltd
Location: Nairobi
Reference: CLM
Job Function: Maintain ownership
of a portfolio of Imperial Managed Solutions EA clients retention, growth and
development within that portfolio.
Key Performance Areas
· Collate and analyze
operational data and generate client dashboard reports.
· Analyze client data
based on operations for internal and external.
· Business review meetings
pre-scheduled for the year.
· Manage and optimize
interactions with Internal and External customers to ensure centricity.
· Ensure contractual
obligations are adhered to by both client and business.
· Participate in the
implementation of departmental and site EMS objectives.
Qualifications Required
· A Bachelors in Sales and
Marketing or any Business-related course
Skills and Experience
Required
· Minimum 3 years of
experience within logistics services industry in a management role.
· Have a proven sales and
marketing background.
· Excellent communication
& presentation skills
· Be able to communicate
with Customers and Clients at senior levels in their organisation.
· Self-starter who is able
to develop relationships and engender transparency
· Strong analytical
capacity
· Ability to solve
problems by engaging key stakeholders
· Be accountable to
internal and external stakeholders
· Must be proficient in
Microsoft Office including Excel, Word and Power point programs
Solutions-oriented
Other requirements
· Ability to work under
pressure
· Positive, confident,
self-motivated, and able to work as a member of a team
Equity statement
Imperial is committed to Transformation, which encompasses
Employment Equity, Diversity and Inclusion when recruiting internally and
externally.
It is company policy to promote from within wherever possible.
Therefore, please be aware that internal candidates will be considered first
before reviewing external applicants.
Should you not have received a response within 4 weeks of the
closing date of this advert, please consider your application unsuccessful.
Applications to: hrke@imperiallogistics.com
Closing date: 3rd November 2022
