Title: Admissions and Visa Application Support Officer
Industry: Education,
Location: Nairobi,
Gross Salary: 30K – 35K, + House Allowance,
Our client is a service provider responsible for ensuring all prospective future International student’s placement they seek to hire an admissions and Visa Application Support Officer, who will be responsible for helping them prepare high-quality course admission and visa applications;
completing and submitting course and visa applications inquiries on their behalf as well offer efficient and effective administrative support and coordination in the office.Key Responsibilities
- Create and maintain accurate and up-to-date
applicant records. Create applicant folders for each applicant we are
assisting
- Help applicants prepare the high-quality course and
visa applications to increase the probability of the applications having
successful outcomes
- Complete and submit high-quality course and visa
applications on behalf of applicants
- Liaise with admissions teams and with immigration
departments regarding applications and applicants
- Liaise with applicants regarding additional
information required, and on matters relating to conditional and
unconditional offers
- Manage and deliver exceptional customer service and
experience
- Resolving Course Admissions and Visa Application
Service Problems
- Oversee the service delivery of all aspects of the
Admissions and Visa Application Support Service
Key Qualifications
- Diploma/Degree in Business Related Course
- At least 2 years of relevant experience in a similar
role.
- Demonstrated a high level of computer literacy and
proficiency in the production of high-level work using software such as
Microsoft Office Applications, and online application portals, with the
capability and willingness to learn new software packages as appropriate.
- Familiar with CRM systems and practices
- Proven customer support experience
- Ability to multi-task, prioritize and manage time
effectively.
- Passion for personal development and personal growth
- Ability to stay calm when customers are stressed or
upset.
How to Apply
If you are up to the challenge and possess the necessary
qualification and experience; please send your CV only quoting the job title on
the email subject (Admissions and
Visa Application Support Officer –Education) to vacancies@corporatestaffing.co.ke before 13th October 2022.