Our client in the Telecommunications sector seeks to recruit Business Development Officers; whose main responsibility will be to develop and maintain excellent relations with new and existing corporate customers resulting in increased levels of customer retention and growth of revenues.
Location: Nairobi
Number of positions: 5
Key Responsibilities
· Achieve the Corporate
sales targets as set by management and execute sales growth action plans in the
markets
· Identify new operations,
and share with Key Account Manager for closure where necessary.
· Develop and demonstrate
a thorough understanding of the partner and customer’s business for the
assigned area.
· Address and resolve
escalated issues from customers and forecast and maintain sales plan with
customers for the assigned area.
· Determine required
solution for the customer with a focus on cross-and up selling of products and
services
· Contribute positively to
cost savings target of the business.
· Build and maintain
relationships with key customers and facilitate the continuous growth of the
customer base for the business.
· Ensure accuracy of the
first bill as signed and full adherence of the signed contract.
· Continuously ensure
alignment with marketing, branding and communications procedures.
· Compile and execute
action plans to grow the customer and partner footprint for the assigned area.
· Forecast and monitor
sales for the relevant market segments for appointed clientele.
· Provide insights in the
growth strategies in conjunction with partners and customers to drive business
growth for appointed area.
· Facilitate and maintain
the development of communication channels on all levels to prevent breakdown in
information flow.
· Support sales
administration team with required information for sales order management.
Support the finance team in Money Collection and issue resolution.
· Conduct analysis of
customer, partners and sales metrics, costs and categories to help make informed
business decisions.
Deliverable for this
role
· Sales targets –
Delivering assigned sales targets on revenues, airtime, internet, data and
devices.
· Availability – ensuring
availability of products & services within the markets/areas.
· Reports – sharing
reports as required.
Qualifications- Academic
and Professional Experience
· Bachelor’s degree with
sales background or other sales related qualifications
· 3-5 years in Sales and
Marketing, IT Sales management, Business administration and management and or Relationship
Management.
Competencies
· Knowledge of the
telecommunications industry.
· Sales Management /
Processes
· Analytical skills /
Critical thinking
· Client focus &
Results orientation
· Business acumen and
Strategic orientation / Quick decision making.
To Apply:
Applicants who meet the requirements stated above should send
their application letter and detailed CVs with a day– time Telephone number to
the email address: jobs1@hcsafrica.com with Business Development
Advisor-Telecommunication on the Subject line.
