Caritas Microfinance Bank is the fastest growing Microfinance Bank in Kenya whose vision is ‘To be the household financial services provider that adds value to all our stakeholders. As part of our expansion strategy, we are seeking competent and qualified candidates to fill the following position
SENIOR RELATIONSHIP OFFICER
– CONSUMER BANKING
JOB PURPOSE
Reporting to the Head of Business Development, the successful candidate will be responsible for growth of quality asset book and liability accounts for employees from Government, Parastatals and Corporate Institutions.
Key responsibilities and accountabilities
- Sign
lending MOUs with Government an institutional client.
- Manage
relationships with targeted clients.
- To increase the Bank’s visibility
among institutions through an aggressive calling program, obtaining feedback, recommending,
and implementing appropriate solutions
in line with procedures/policies to satisfy needs, improve satisfaction levels
and enhance service delivery.
- Focus on marketing and
establishing key banking relationships and partnerships with government agencies and institutional
clients to enhance wallet share and enhance
relationships.
- Manage
quality portfolio.
- Drive and deliver exceptional
sales targets by identifying and meeting customers’ needs individually and as team.
- Manage
sales teams.
- Grow current and fixed/call
deposits account business from assigned institutional relationships.
- Building
relationships by identifying clients’ needs and achieve business targets.
- Manage,
lead, and develop staff
- Prepare month-end business report
detailing performance results.
Minimum Qualifications and Experience
- A
degree in Business Administration, Commerce, Business Management, or
any other business-related field.
- 6
years of banking experience 3 of which should be in Consumer
banking/Institutional banking, experience in Sales and Marketing, Business
Development, Relationship Management, Liabilities management and
Product development in a financial services environment.
- Experience in implementation of
electronic platforms and solutions.
- Well-developed ability to manage
business relationships
- Strong
networking and relationship building capacity
- Self-driven,
high level of integrity
- High
level of confidentiality in all dealings.
- Sales
and marketing skills
- Strong communication and
interpersonal skills (oral and written)
- Leadership and management skills
- Analytical
skills
How to Apply
Interested candidates who
meet the criteria above are encouraged to send their application letters
and detailed CVs to:
Email: recruitment@caritas-mfb.co.ke
Kindly indicate the position title on the subject line when
applying Closing date for application 30th September 2022
Only shortlisted
candidates will be contacted.
For more information
please visit:
http://www.caritas-mfb.co.ke
for further information