Administrative Assistant
About Twiga
Twiga is a B2B e-commerce company that builds fair and reliable markets for agricultural producers, food manufacturers and retailers based on transparency and efficiency. Our Mission is to build a closed ecosystem for the African retail, anchored on affordable access to food and grocery across urban cities. Our Ambition is to leverage technology, the ubiquity of mobile phones, modern distribution and logistics to modernize African retail.
Administrative Assistant ,Security Vacancy
The Administrative
Assistant, Security is responsible for providing administrative support to
the Security team through coordinating the security operations and
managing the entry and exit of staff/visitors within the facility. The Job
holder will be the receptionist at the Twiga Foods Distribution Centre,
Tatu City – directly under the Security department. Access cards and
printing, organizing, and sorting the cards, keep records, temporary cards to
be returned.
Key Responsibilities
Security Desk Support
- Monitor
and control entrance and departure of employees and visitors according to
prescribed protocol
- Certify
and receive staff and visitor clearances and accesses
- Direct
and escort staff and visitors to the desired destinations within the
facility and log-in their entry to the premises
- Keep
track of the movement of people – people traffic and suspect any unusual
traffic and take appropriate action in response
- Report
any security policy and procedure infractions and violations to the
Security Officer
- Receive
telephone queries and messages, direct calls to the appropriate staff in a
professional and efficient manner at the security desk
- Keep
daily logs of activities and any issues addressed
Operations Coordination
- Create
a schedule for all the VIP guests required to visit the facility and share
it with the Security Manager before the due date
- Raise
per diem, cash advance, receipt reconciliations for the safety and
security team that are scheduled for travel
- Request
for stationery, office supplies – books, toner, files, tv
- Process
accidents & incidents updating spreadsheets, follow up actions as
required
- Collate
and prepare a weekly summary of the security incidences from the Safety
and security teams and follow-up to ensure that all agreed action points
are completed within deadlines
- Maintains
all the security documentation and inventory. Collate
documentation/reports detailing security incidents that occur within the
office and ensure that they are distributed to the correct authorized
persons/ offices
- Print
labels and submit them to the appropriate staff
Communication
- Brief
the staff on the current and emerging safety and security information as
shared by the Security management team to raise awareness on the topic
- Alert
staff or visitors of any infractions
- Give
a brief about the facility to the visitors – depending on where the
visitor is going and the PPEs to wear and where to get them and the safety
standards of the company and the washrooms briefing, safety and security
rules.
Self- management
- Model
Twiga’s culture and way of working
- Proactively
manage own learning and development.
- Adhere
to people management polices
Compliance
- Comply
with all organization policies, procedures, and statutory
guidelines. Minimize and mitigate risks to the organization and
enforce zero-tolerance to non-compliance.
- Close
gaps/lapses identified as an outcome of audits; risk and/or any other
compliance review; investigations; or other assessment mechanisms and take
corrective/preventive actions within the agreed timelines.
Reporting
- Present
comprehensive, accurate and informative reports with trends, insights,
concerns, and recommendations clearly elaborated.
Minimum Qualifications and Requirements
- A
Diploma in Business Administration or a related field.
- Proficient
in a variety of computer software applications including Microsoft Office
Suite (Word and Outlook).
- At
least 3 years of experience in a corporate setting from a security firm.
- Should
have good eye-hand coordination and manual dexterity sufficient to operate
a keyboard, photocopier, telephone, calculator, and other office equipment
and tools.
- Can
create a positive, everlasting impression with the most professional,
courteous, and expedient manner and to continually strive for superior
client service.
- Be
able to establish priorities and coordinate work activities.
Twiga is an Equal Opportunity Employer. We champion equal
treatment of all applicants. We care deeply about making Twiga a place where
everyone can learn, grow, and have an impact. Twiga does not charge its
applicants any fees whatsoever and has not authorized any agent to levy any
fees on its behalf. If anyone requests you to make any payment with respect to
this application, please report the incident to info@twiga.com or to our
hotline on +254 (0) 709 258 000.
How to apply
Click the link below and
start your application today. https://twiga.applytojob.com/apply