Supervisor- Pension Services Administration
To provide support for the
general administration of the scheme by giving administrative and logistic
support in all relevant activities.
Key Responsibilities:
- Maintaining
client scheme records and files, and keeping up to date records for the
section’s activities.
- Supporting
the Pension Administration Officer in liaising with scheme members and
their dependants.
- Supporting
the Pension Administration Officer in calculating member benefits.
- Ensuring
all standard procedures are adhered to, actions all routine and
administrative tasks and responding to clients in a timely manner with
relevant and accurate information.
- Work
effectively the pension administration team to support the sections
activities.
- Providing
administrative and logistic support in organizing the Annual General
Meeting for scheme members.
- Supporting
the Pension Administration Officer in developing the scheme members newsletter
- Provide
regular updates to team leader on work in progress.
- Assisting
the Pension Administration Officer to deal with member queries, both over
the phone and face to face.
- Recording
minutes for all team meetings in order to identify issues and improve
service delivery
Academic Qualifications
- University
Degree in Business Administration, Social science or a related degree from
a recognized institution.
Relevant Work Experience Required
- Minimum
three (3) years’ work experience in retirement benefits scheme
administration.
Skills
Required:
- Must
be computer literate and familiar with Pension Administration
- A
professional course will be an added advantage
- Effective
communication, interpersonal skills and negotiation skills.
- Excellent
report writing skills and planning skills
- Should
be a team player
How to Apply
Registration:
- Go
to https://erecruitment.kra.go.ke/login and then click on the ‘Register’
button to start the application process.
- After
registration, you will receive an email enabling you to confirm your email
address and complete your registration.
Log on:
- After
registration go to https://erecruitment.kra.go.ke/login
- Key
in your username and password then click on ‘Log in’ to access
your account.
- After
successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On
the ‘Applicant
Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click
on ‘My
Profile’ to create and update your profile.
- Follow
the instructions to complete your profile.
- The
process will end by clicking the tab “Overview and Release”.
- Ensure
you click the check box on the page to complete the profile.
Application process:
- To
view the open job postings, click on the tab ‘Employment Opportunities’ on
the ‘Applicant
Cockpit’ page.
- Under
the heading ‘Job Search’ click
the ‘Start’
button to view all available vacancies.
- Click
on the Job posting to display the details of the position.
- To
apply for the position, click ‘Apply’ button at
the top of the page.
- Follow
the instructions to complete and submit your application.
- Kindly
note that all mandatory fields must be completed.
- To
complete the process of application, click the ‘Send Application Now’
button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges,
please send your email query to isupporthr@kra.go.ke