VACANCY: SELLER MANAGEMENT INTERN
LOCATION: NAIROBI
STARTING DATE:
IMMEDIATELY
Who are we?
Kilimall is Kenya’s
largest online shopping mall. It was launched in July 2014 with the missionof
becoming the No.1 E-commerce platform in Africa.
Kilimall serves a retail customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customersatisfaction with the retail process; order delivery-tracking, dedicated customer service support and many other premium services.
We invite you to be part
of our team by submitting your application to the following role
basesinNairobi.
SELLER MANAGEMENT
INTERN
We are looking for
outstanding candidates to apply for a vacant position in the capacity of
SellerManagement Intern, in our Marketplace Department. As a Seller Management
Intern, your rolerevolves around providing administrative support to the
Marketplace Manager and categorymanagers by organising seller training, leading
sellers’ participation in platformevents, assistingsellers in daily operations,
monitoring daily order fulfillment rates, vetting of newsellers andproblem
solving.
Duties &
Responsibilities
1. Seller
Training; ensure that sellers are familiar with and know how to navigate the
Kilimall Seller Center.
a)Review seller
applications and on-board new sellers to the platform.
b)Review, update and
prepare seller training documents and other relevant training materials.
c)Schedule training
sessions with sellers.
d)Publish seller
announcements and execute Kilimall’s seller communication strategy.
2. Operations;
Assist category managers to achieve the set platform targets. a) Guide sellers
to actively participate in platform promotions, including price
andstocknegotiations.
a) Monitor stores’ sales
performance and identify opportunities for growth.
b) Daily follow up and
monitoring of timely order fulfillment.
3. Problem solving; Take the lead in the
improvement of seller experience on Kilimall platform.
a) Check the stores and
related products, identify problems and guide sellers to solve them.
b) Maintain a good
relationship between Kilimall and it’s sellers and solve any
occurringproblems.
Required Skills and
Competencies:
- Bachelor’s degree in Communication, Marketing or
Business Related course.
- Rich product knowledge and familiar with industry
information, especially on consumer electronics.
- Takes initiative, has a strong sense of
responsibility and can go the extra mile.
- Excellent negotiations skills and a problem
solver.
- Ability to work under pressure.
- Outstanding communication skills, both written and
verbal.
- Outstanding organizational skills.
How to Apply
Are you interested in
this position and do you meet the minimum requirements? Apply by sending an
email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the
subject heading “SELLER MANAGEMENT INTERN” by 23rd July 2022.
Please state your current
and expected remuneration in your CV. Due to the high volume of
applications received, only shortlisted candidates will be contacted.
