The International Committee of the Red Cross (ICRC) Regional Delegation in Nairobi is recruiting an experienced, highly motivated and qualified person to fill the position of Welcome Assistant. (This is a Kenya National Position).
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation with the exclusively humanitarian mission to protect the lives and dignity of victims of war and internal violence and to provide them with assistance. It also endeavours to prevent suffering by promoting and strengthening International Humanitarian Law and universal humanitarian principles. The ICRC’s Regional Delegation in Nairobi co-ordinates the institution’s humanitarian activities in Kenya, Tanzania and Djibouti.
OVERALL RESPONSIBILITY
The Welcome Assistant
helps ensure that Welcome activities are organized smoothly, including
coordination of pick-up/drop-off of ICRC staff and guests, travel arrangements,
visas, permits, official registration and accommodation.
Duties &
Responsibilities
- Process application of work permits,
dependants pass;
- Process Country Visas for professional travels in
the absence of colleague;
- Liaison with Ministry of Foreign Affairs (MFA) and
immigration and various Governments Departments;
- Work/Residence permit issuance application;
- Exemption work permit endorsement;
- Update the clients on the progress of the
applications and any other concerns;
- Liaison with MFA and Immigration and Various
Government Departments;
- Ensure applications for work permits for mobile
staff and their staff dependants are processed within the stipulated
timeframe
- Follow up with MFA on delayed approvals of permits
& visas;
- Inform management on the changes in MFA and other
departments concerned like Immigration and Kenya Revenue Authority;
- Preparation and sending of the beginning of
mission file to new delegates;
- Update the Pending Cases Tool in TeamSpace;
- Replace / assist other Welcome Officers for basic
tasks if necessary;
- Maintain functional peer relationships and
detailed working knowledge of the assigned area’s systems, organization
and business processes.
Qualifications
- Minimum Diploma in Travel & Tourism or
equivalent;
- Minimum 3-4 years’ experience in a similar
position;
- Previous working experience with International
Organizations (preferred);
- Excellent command of written and spoken English;
- Advanced computer skills (Word, Excel, Power
Point).
How to Apply
The interested
candidates should fill up a form by clicking the link below on or before 25th June 2022 at 4:30 pm and
then submit their CV, motivation letter, including references details,
supporting documents (Certificates, Diplomas, Degree etc) and current and expected remuneration to
ICRC Nairobi Delegation, HR Department via the email address provided below:
– Application Link
– E-mail: nai_hrrec_services@icrc.org
The
reference Welcome Assistant must be stated in the application to be
valid. Only shortlisted candidates will be contacted.
Applicants must have the
permanent right to work in Kenya.
ICRC does not charge a
fee at any stage of the recruitment process. All applications are
free for all candidates and no one should require any payment or compensation
during the recruitment process. May the candidate be asked for any fee, he/she
must report to ICRC HR Department through the recruitment contact.
ICRC is committed to
diversity and welcomes applications from qualified candidates regardless of
disability, gender identity, marital or civil partnership status, race, colour
or ethnic and national origins, religion or belief, or sexual orientation.
