Job Title: Front Office / Accounts Assistant
Reports to: Office Manager
Industry: Health Care
Location: Westland’s, Nairobi.
Description of the
Company: Our client is a startup clinic facility seeking highly motivated,
responsible and personable individuals. Must be able to professionally perform
day-to-day front desk tasks.
Duties & Responsibilities:
- Greet and receive customers in
a timely, friendly and professional manner;
- Assist all visitors, register
new clients and queue patients to the appropriate service area.
- Assist in scheduling and
confirming appointments.
- Answer all phone calls promptly
and route calls to appropriate parties. Document all work related calls
including;
- Caller ID.
- Call content and action taken.
- Time of Call.
- Access, alert to or respond to
all emails that come in via the company email.
- Communicate in a professional,
friendly and efficient manner, striving to minimize the amount of time
customers spend awaiting reply or back and forth correspondence.
- Process all financial
transactions, cash, checks, MPESA or credit (insured or scheme) and issue appropriate
invoices and receipts. Follow-up and collection of outstanding payments.
- Update the necessary forms and
ledgers in the HIMS ensuring fidelity of data.
- Petty cash management.
- Process all claim or output
documentation inclusive of insurance and scheme claim forms, medical
reports, lab results and medical correspondence.
- Work cooperatively with the
clinical team as well as HR, ICT, Finance and Marketing partners.
- Develop a working relation with
insurance and client scheme partners and ensuring timely dispatch of claim
forms, invoices and statements.
- Attend all department and staff
meetings.
- Other duties as assigned,
detailed and agreed on with management.
- Be friendly, professional,
courteous and efficient when working with all customers and employees.
Key Skills & Qualifications
- KATC or CPA 1.
- KCSE
C minus with at minimum C in English and Mathematics.
- Excellent
knowledge of MS Office (especially Excel and Word)
- Knowledge
of office management and basic bookkeeping
- Proficient
in English (oral and written)
- Strong
communication and people skills
- Good
organizational and multi-tasking abilities
- Problem-solving
skills
- Customer
service orientation)
What to expect as an employee;
- 1-year
contract, renewable.
- Gross
Salary: Kes. 25,000 – 40,000
- Inpatient
Medical Cover.
- WIBA
- 21
days’ annual leave
How to apply:
Interested and qualified candidates to send their resumes to Vacancies@gaprecruitment.co.ke latest
by Wednesday 22nd June 2022
Indicate email subject as Front Office / Accounts Assistant