Inspiring and engaging as Assistant Executive Housekeeper, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.
What is in it for you:
- Employee benefit card offering discounted rates in
Accor worldwide
- Learning programs through our Academies and the
opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within
your property and across the world!
- Ability to make a difference in the local
community through our Corporate Social Responsibility activities, like
Planet 21
Responsibilities
Reporting to the
Executive Housekeeper, responsibilities and essential job functions include but
are not limited to the following:
- Assist with the leadership and management of
all aspects of the Housekeeping department and ensure all service
standards are followed with friendly and engaging service
- Assist with handling guest concerns and react
quickly, tracking and notifying proper areas to guarantee memorable
moments for our guests
- Assist with creating an environment wherein
continuous improvements are made in all areas including employee
engagement
- Engage in effective coaching, counselling and
managing the performance of team members
- Effectively liaise and communicate with all
departments to ensure that rooms are available as required
- Efficiently manage payroll and departmental
expenses within budgeted and forecasted guidelines.
- Responsible for the accrual and forecasting
process for the department
- Responsible for assisting with carrying out
the recruitment processes and developing departmental succession plans
- Maintain an environment that promotes the Health,
Safety and Wellness of colleagues and guests
- Actively participate in hotel committees as
required
- Control all inventory and purchasing for the
department, demonstrating an awareness of quality and cost
Qualifications
- Service focused personality is essential and
previous leadership experience required
- Candidate must possess at least
Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel
Management or equivalent.
- At least 2 Year(s) of working experience in
the related field is required for this position.
- Prior experience working with Opera or a related
system
- Proven ability to build and maintain good
relationships with all stakeholders
- Communicate thoughts, actions and opportunities
clearly with strong networking skills
- Ability to lead by example, believe in a strong
team culture and set the scene for high performance
How to Apply