POSITION: Manager – Credit Administration
INDUSTRY:
Microfinance Banking
LOCATION:
Nairobi
JOB SUMMARY
Our client a Microfinance Bank is seeking to fill the position of a Manager – Credit Administration. The core function shall include post-approval Credit Administration activities including but not limited to;
Timely issuance of accurate and error-free Letters of Offer, review of valuation reports and escalating any red flags directly to the Head of Credit Management, issuing conveyancing instructions to the Legal Department, security perfection, review customer files for 100% compliance to terms and conditions prior to initiating loan disbursement protocols, review and signing of pre-disbursement checklist, loan disbursement, upfront collection of LACE and insurance premiums (Credit Life and Collateral Insurance), Regular review of loan book to ensure all running facilities are up to date with both credit life and collateral insurance, ensuring timely annual renewal of credit life and collateral insurance, ensure loans collateral register is up to date, ensure prompt and daily update of collateral register with new loan disbursements, ensure timely and annual review of cash collateral under lien, confirmations to Trade Operations for Bank guarantee issuance, timely resolution of customer complaints and any other duty as shall be assigned by the immediate supervisor from time to time.Responsibilities
Financial
- Enhance the Bank’s revenue streams by ensuring
that the pricing of all credit facilities comply with the Bank approved
tariff.
- Enhance the bank’s revenue targets by ensuring
100% upfront collection of LACE.
- Enhance the bank’s revenue targets by ensuring
100% upfront collection of Bank Guarantee bank charges and commissions
before authorizing guarantee issuance
- Ensure that any credit facility price undercut is
clearly articulated in the approved credit proposal with attendant
justification and has been duly approved by the designated bank-approved
credit committee.
- Ensuring upfront collection of insurance premiums
(Credit Life and Collateral Insurance) and forwarding payment instructions
to Bancassurance Intermediary for onward remittance to Insurance
underwriters for placement of cover.
- Prompt post disbursement review of all disbursed
loan facilities in the core banking software to confirm that all approval
terms and conditions have been complied with (including 100% upfront
collection of LACE).
- Preparation of monthly income reconciliation
report
Operational Excellence
- Ensure 100% compliance to the bank-approved Credit
Policy, Trade Finance Policy, Operations Policy, and any other applicable
bank policy in the course of duty.
- Ensure any deviations to policy are clearly
articulated in the approved credit proposal and duly sanctioned by the
appropriate authority as guided by policy.
- Timely straight-through processing of accurate and
error-free Letters of Offer and issuance within the approved turnaround
time as stipulated in the Service Level Agreement.
- Reviewing loans and limits maintained in the system
to ensure they are booked as per the approval terms. I.e. amounts,
interest rates, and repayment period, and initiating corrective action
where required.
- Ensure all running loans have both credit life and
collateral insurance covers in place. Where annual insurance cover (credit
life and collateral insurance) are running on the annual cover, renewal
protocols should be initiated 60 days to expiry with the first reminder
done 30 days to expiry and cover placement enforced seven (7 days) to
expiry.
- Daily update of collateral register with newly
disbursed loan facilities.
- Authorization of loans, overdrafts, credit limits,
Letters of Credit, and Bank Guarantees in the core banking system data
entry.
- Liaise with Branch Managers and ensure that all
customer credit files are under lock and key. Call for monthly custodial
report of all customer credit files.
- Ensure successful coordination of all Departmental
audit activities by Internal Audit, Risk & Compliance External Audit,
Audit, and CBK Audit.
Customer Perspective
- Prompt resolution of customer complaints (both
internal and external) within the period stipulated by the approved SLA.
Problem escalation matrix shall apply unfailingly.
- Follow up on pending matters raised by Audit and
Risk & Compliance and ensure such matters are attended to and resolved
within acceptable timelines by liaising with all relevant stakeholders
Risk and Control
- Ensuring departmental compliance to both local and
external regulatory requirements e.g. best practice in banking, CBK
Prudential Guidelines, Microfinance Act, Anti-money laundering, and OFAC
regulations.
- Ensure all loan documentation and securities are
placed in respective dockets and the dockets are under lock and key all
through.
- Ensure dual entry to the security strong room is
maintained at all times with no documented breach.
- Ensure that loans and advances have been fully
paid up to nil balance before authorizing the release of securities/
collateral.
- Custody of trade documents – Responsible for
ensuring safekeeping of trade documents within the department.
Learning and Development
- Keep abreast of developments within the banking
industry.
- Supervising, coaching, and developing team members
with aim of achieving a high-performance Credit Administration team.
- Ensure the unit’s Business Continuity Plan (BCP)
is effective with functional role shadowing for every team member.
Other
- Execution of any other duty as allocated from time
to time by your immediate Supervisor.
KNOWLEDGE; SKILLS AND
EXPERIENCE
- Proficiency in computer packages – Ms Word, Ms
Excel and Ms Powerpoint
- Attention to detail, accuracy, and diligence
- Strong interpersonal skills
- Strong analytical skills
- Excellent communication skills both verbal and
written
- Strong negotiation and problem-solving skills
- Pro-active and self-driven
- Ability to work under pressure and deliver quality
results within specified timelines
- Working knowledge of business operating
environment, banking, and local & world economic environment.
Qualifications
- Bachelor’s degree in a business course from an
accredited university. A Master’s degree will be an added advantage
- Minimum 7 years cumulative work experience in a
busy commercial bank or microfinance bank with a strong bias in Credit
Analysis and Credit Administration
- Working knowledge of Trade Finance Operations will
be an added advantage
How to Apply
To apply send your CV
to recruit@flexi-personnel.com by
15th January 2021. Indicating Manager – Credit Administration and Your expected salary on
the email subject
NB: Flexi Personnel does
not charge candidates for job placement.
