Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across East and West Africa use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time.
We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.Role: Credit Administration Associate
You are responsible for
the execution of Sokowatch’s Financial Services strategy at the branch. You are
the owner of the Sokowatch Financial Services product delivery targets
including working capital financing, asset financing, insurance and other
financial products to come.
Your Mission in our
Vision
Financial services will be the biggest differentiating factor of Sokowatch from
its competitors. By crafting a suite of services/financial products that not
only meets the needs of our customers, but also enhances their earnings
potential- Sokowatch will become an indispensable long-term partner for our
customers.
Our strategy is to
provide a world class customer experience with regards to accessing basic
financial services through effective education and signaling that allows our
customers to graduate to more sophisticated financial products. In the
long-run, these more sophisticated financial products will be the profit engine
of the financial services business
Location: Kisumu,Kenya
Reporting into: Regional & Key
Accounts Manager
Key Responsibilities;
- Managing customers directly and in liaison with
the sales team to ensure:
- Growth
- Ensure they order the set number of SKUs, and grow
their SKUs per order in line with target
- Ensure they grow Average Revenue Per User MoM
- Ensure on-time repayment of credit, with capacity
to escalate to ensure collections
- Monitor client performance and provide advice in
case there’s a slowdown in business and hedge our risk
- Any other duties may be assigned.
Qualifications
- Bachelor’s degree in Accounting, Business
Administration, Finance, or similar field.
- Proven work experience in credit management
- Good understanding of lending procedures &
credit related laws
- At least 2 years of credit experience.
- Be willing to regularly travel to customer sites.
- Have considerable experience with customer
negotiations.
How to Apply