Oasis Healthcare Group Limited is a group of specialist Doctors working and operating across the country since 2010 under group-based practice model. We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, and Bungoma.
We are looking to fill
the following positions with qualified and suitable individuals willing to join
us at our various facilities;
Job Title: Receptionist (1 Position) Location: Kakamega
General Description
Receive, assist and
direct patient in accessing the appropriate service or health care professional
in a courteous, efficient and effective way. Provide general assistance to the
practice team and project a positive and friendly image to patients and other
visitors, either in person or via the telephone.
Duties and
Responsibilities shall include but not be limited to
- Ensure an effective and efficient reception
service is provided to patients and any other visitors to the
- Acknowledge patient’s arrival at the desk within
2-3 minutes of
- Deal with all general enquiries, explain
procedures and make follow-up
- Be aware of your surroundings and of patients in
the waiting room: be in a position where you are able to note which client
has not be served and direct them to the offices they need to
- Be aware of which doctors and nurses are currently
on duty and whether they have arrived. If the doctor has not arrived, call
him/her and inform they are on duty and clients are waiting for them
- Receive and make telephone calls as required.
Phone must be answered within 6 rings and no Take messages, ensuring
accuracy of detail and prompt appropriate delivery. Be polite and helpful
at all times. If the patient’s behavior becomes unacceptably abusive refer
the call to your supervisor. Don’t ever shout or respond in a rude manner
to the patient.
- Advice patients of relevant charges for relevant
medical services, show direction to the next station that the client would
wish to be
- Ensure that all patients’ information is
registered onto the computer system promptly and
- It is the responsibility of the receptionist to
ensure that client on the Outpatient register are transferred to the Inpatient
register before close of business each day.
- It is the responsibility of the receptionist to
ensure that preauthorization are filled and ensure communication is made
to insurance companies for pre-authorization and discharge of patients,
immediately you are in receipt of either an inpatient insurance covered
clients preauthorization or a discharge summary.
Job Requirements
- A diploma course in public relations,
communication, business administration or any related
- Must have strong analytical and communication
skills, excellent leadership
- Ability to work under minimum
- Honesty and integrity
- Good interpersonal skills
- Computer
- Maintains confidentiality
How to Apply
If you are up to the
challenge, possess the necessary qualification and experience; please send your
Application, CV, copies of your academic testimonials and other relevant
documents via email to hr@oasishealthcaregroup.com quoting the job title with the town name on
the email Subject.
NOTE:
- We do not charge any fee for receiving your CV or
for
- Only candidates short-listed for interview will be
- Applications to reach us before close of business
8th October
“Oasis Healthcare group
is an equal opportunity employer”