VACANCIES AUGUST 2021
Caritas Microfinance
Bank is the fastest growing Microfinance Bank in Kenya whose vision is ‘The
Household Financial Services Provider that adds value to All.” As part of our
expansion strategy, we are seeking competent and qualified staff to fill the
following positions.
SENIOR RELATIONSHIP OFFICER -MICRO BUSINESS ENTERPRISES
JOB PURPOSE
The Incumbent will
report to the Head of Retail Banking and will be responsible for:
- Driving customer recruitment for micro business
- Leading in developing suitable products and
services for micro in liaison with the branches, HOD Retail Banking and
the Product Development
- Delivery of exceptional performance through the
micro business
- Proactive leading and directing the relationship
teams accountable for the portfolio of micro business
- Taking initiative in terms of business development
activities and ensuring that quality business is retained, and high
service standards are delivered by the
- Demonstrating an intimate knowledge of the market
and the competitor to inform market penetration, growth, and
- Making quick business decisions that balance risk,
profitability and most importantly responsiveness to customer
- Reviewing performance of assigned Relationship
Officers and/or Branch Managers against micro business budgets for all
assigned KPI
- Continually monitoring and following up with
respective micro business Relationship Officers and/or Branch Managers to
ensure that the set Micro business targets are being achieved, and gaps
adequately
- Conducting regular customer visits to enhance
relationship development and customer maintenance, as well as growth of
the business
- Monitoring and following up with micro business
Relationship Managers/Officers and/or Branch Managers to ensure balanced
growth of the micro business
- Monitoring quality of the loan book advances by
reviewing arrears, account excesses and irregular accounts, among
- Monitoring performance against set
- Conducting customer engagement initiatives like
financial literacy, coaching and
Qualifications and
Experience
- Bachelor’s degree in a business related
- Professional qualifications such as CPA or Credit
- Thorough knowledge of MSME banking product and
- 3-4 years banking
- Excellent communication
- Resilient, Confident and self-motivated.
How To Apply
Interested candidates
who meet the criteria above are encouraged to send their application letters
and detailed CVs (with the position title on the subject line) to: recruitment@caritas-mfb.co.ke
Closing date for
application is on or before 25th August 2021.
Only shortlisted
candidates will be contacted.
For more information
please visit: http://www.caritas-mfb.co.ke
