Title: Receptionist – Serviced Apartments
Industry: Hospitality
Location: Mombasa – Nyali
Salary: 25k Gross
Our client is one of the leading Serviced Apartments in Mombasa – Nyali. They seek to hire an efficient Receptionist tasked with registering guests, managing reservations, and providing information about rooms, rates, and amenities.
Key Responsibilities
- Assist
in bookings and reservations
- Perform
all check-in and check-out tasks
- Register
guests by collecting necessary information (like contact details and exact
dates of their stay)
- Welcome
guests upon their arrival and assign rooms
- Provide
information about our apartments, available rooms, rates and amenities
- Respond
to clients’ complaints in a timely and professional manner
- Liaise
with our housekeeping staff to ensure all rooms are clean, tidy and fully
furnished to accommodate guests’ needs
- Confirm
group reservations and arrange personalized services for VIP customers
- Upsell
additional facilities and services, when appropriate
- Maintain
updated records of bookings and payments
- Operate
the switchboard
- Attend
to all routes of room bookings, such as online, phone, and in person.
- Maintain
orderliness and cleanliness at the front area
- Assist
guests’ in storing valuables in secure deposit box
- Liaise
with other departments of the Apartments
- Handle customers’ payments through M-Pesa, credit
cards and other modes of payment which may be communicated from time to
time.
How to Apply
If you are up to the challenge, possess the necessary qualification
and experience; please send your CV only quoting the job title on the email
subject (Receptionist – Serviced Apartments) to jobs@corporatestaffing.co.ke before Tuesday 17th August 2021.
N.B: We do
not charge any fee for receiving your CV or for interviewing.
Only candidates short-listed for interview will be
contacted.
