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Receptionist Job in Kenya (25K)

Title: Receptionist – Serviced Apartments

Industry: Hospitality

Location: Mombasa – Nyali

Salary: 25k Gross

Our client is one of the leading Serviced Apartments in Mombasa – Nyali. They seek to hire an efficient Receptionist tasked with registering guests, managing reservations, and providing information about rooms, rates, and amenities. 

Key Responsibilities

  • Assist in bookings and reservations
  • Perform all check-in and check-out tasks
  • Register guests by collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our apartments, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Operate the switchboard
  • Attend to all routes of room bookings, such as online, phone, and in person.
  • Maintain orderliness and cleanliness at the front area
  • Assist guests’ in storing valuables in secure deposit box
  • Liaise with other departments of the Apartments
  • Handle customers’ payments through M-Pesa, credit cards and other modes of payment which may be communicated from time to time.

 

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Receptionist – Serviced Apartments) to jobs@corporatestaffing.co.ke before Tuesday 17th August 2021.

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be contacted.

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