Title: Customer Service Representative
Industry: Service,
Location: Nairobi,
Salary: Competitive,
Our client is an upcoming Dry cleaning company with over 7 branchesin Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.
Key Responsibilities
- Receiving
items for laundry at the shop and ensure they place tags on them for
easier tracing
- Invoicing
and receive payments for the items to be laundered.
- Market
the shop by way of messages, retaining walk in clients, issuing flyers at
the shop or mall entrances.
- Make
sure they attain sales targets of the company
- Reconciling
Sales and generating reports
- Assist
customers with telephone inquiries to provide solutions to their banking
needs
- Assist
customers with routine account-related requests; research and resolve
account service inquiries or issues; and respond to client inquiries
promptly, effectively, and professionally
- Perform
teller responsibilities
Skills & Qualifications
- Must
have a Certificate or Diploma in a related field
- Atleast
1 year experience in a related field
- Must
have reliable vehicle and valid driver’s license
- Must
be able to work under pressure with a variety of customers and
personalities.
- Must
be good with people and work well with others.
- Ability
to work in multiple work locations is a plus.
- Excellent
customer service, written and verbal communication skills.
- Excellent
interpersonal skills.
- Ability
to sell in various social media platforms a plus.
How to Apply
If you are up to the challenge, possess the necessary
qualification and experience; kindly send your CV and Professional
Certificates quoting the job title (Customer Service Representative) to Vacancies@corporatestaffing.co.ke by Monday 14th June 2021.
Only shortlisted candidates will be contacted.
