Check your search results here

Customer Care Executive Job in Nairobi

Our client is one of the leading serviced office providers in Kenya.

They’re looking for a talented, outgoing person for the role of Customer Care Executive.

The role is based in Nairobi.

Duties

·         Serve visitors by greeting, welcoming, directing and announcing them appropriately

·         Answer, screen and forward any incoming phone calls while providing basic information when needed

·         Receive and sort daily mail/deliveries/couriers

·         Oversee cleanliness of the offices.

·         Assist on placement of orders and sourcing of quotations

·         Maintain security by following procedures and controlling access (monitor Access)

·         Maintains customer records by updating client information

·         Update appointment calendars and schedule meetings/appointments

·         Handle and record customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

·         Take the extra mile to engage customers in all their needs

·         Compile and maintain updated fixed asset register

·         Generate and analyze monthly reports e.g. Printing, Courier, Meeting room and boardroom etc.

·         Perform other clerical duties such as filing, photocopying, scanning etc.

·         Register and sign in all customers (Entry and Exit forms)

Requirements

·         Age preference – 26 to 30yrs

·         Gender preference – Female

·         Degree holder – Added advantage

·         Work experience – 4 years and above

·         Expected start – Soonest possible

Salary Budget: Kes. 45,000 Gross

How to Apply:

If you’re the person described above, please send your CV to recruit@leeandmyles.co (the email is correct) clearly stating the job title in the subject line.

Applications will close on 25th January 2021.

Only shortlisted candidates will be considered.

NB: The interviews will be on Zoom.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here