Our client is one of the leading serviced office providers in Kenya.
They’re looking for a talented, outgoing person for the role of Customer Care Executive.
The role is based in Nairobi.
Duties
· Serve visitors by greeting, welcoming, directing and announcing them appropriately
·
Answer, screen and forward any incoming phone calls while
providing basic information when needed
·
Receive and sort daily mail/deliveries/couriers
·
Oversee cleanliness of the offices.
·
Assist on placement of orders and sourcing of quotations
·
Maintain security by following procedures and controlling access
(monitor Access)
·
Maintains customer records by updating client information
·
Update appointment calendars and schedule meetings/appointments
·
Handle and record customer complaints, provide appropriate
solutions and alternatives within the time limits and follow up to ensure
resolution
·
Take the extra mile to engage customers in all their needs
·
Compile and maintain updated fixed asset register
·
Generate and analyze monthly reports e.g. Printing, Courier,
Meeting room and boardroom etc.
·
Perform other clerical duties such as filing, photocopying,
scanning etc.
·
Register and sign in all customers (Entry and Exit forms)
Requirements
·
Age preference – 26 to 30yrs
·
Gender preference – Female
·
Degree holder – Added advantage
·
Work experience – 4 years and above
·
Expected start – Soonest possible
Salary Budget: Kes. 45,000
Gross
How to Apply:
If you’re the person described above, please send your CV to
recruit@leeandmyles.co (the email is correct) clearly stating the job title in
the subject line.
Applications will close on 25th January 2021.
Only shortlisted candidates will be considered.
NB: The interviews will be on Zoom.
