Debt Collector Job in Nairobi, Kenya

Job Title: Debt Collector

Location: Nairobi

Salary: 16,000 plus Commission

Age: 30yrs and below

Our client, one of the leading online money lenders, is looking for a Debt collector who will be responsible for recovering the money owed in as little time as possible.

You will be responsible for contacting debtors and negotiating payments.

Responsibilities

·         Keep track of assigned accounts

·         Plan course of action to recover owed money

·         Locate and contact debtors to inquire of their outstanding payments

·         Negotiate payoff deadlines and payment plans

·         Handle customers’ questions or complaints

·         Identify gaps in the system and recommend solutions

·         Build trust with debtors when possible to avoid future issues

·         Update account status and database regularly

·         Comply with requirements when legal action is unavoidable

Requirements:

·         Ability to work with targets and tight deadlines

·         At Least 2 months experience in Debt Collection

·         Excellent communication and people skill

·         Good negotiation and persuasion skills

·         Good knowledge of MS Office and databases

·         Ability to be polite and compassionate without lacking confidence

Education and special requirements:

·         Bachelors Graduate

·         Basic Computer literacy

How to apply:

Interested candidates should email their application letter accompanied with a detailed CV clearly indicating application for debt collector on the email subject to the following recruitment@eaglehr.co.ke