Position: Hospital Administrator (1) Position
Location : Huruma
REF: HA-JHH
Job description
Jumuia Hospitals Ltd. a chain of hospitals providing both primary and secondary health care services and a subsidiary of the National Council of Churches of Kenya, invites applications from interested and suitably qualified candidates, to fill the following positions in their Hospitals.
Reporting to the Chief
Finance Officer, the holder of this position is responsible for providing
operational leadership to Jumuia Hospitals to achieve an integrated holistic
strategy in delivery of health care services, build and maintain an excellent
reputation as centers. They will also ensure that the strategic, business
objectives and values are put in place.
Responsibilities
Overall Responsibility
- To develop and implement standard operating
systems (SOPs) for all the departments under operations.
- Responsible for implementing and achieving the
hospital and departmental policies, objectives and operational procedures
through department Heads.
- Review, monitor, and revise policies and
procedures in coordination with the management.
- To develop business plans and specify individual
staff target to pave way for achieving the overall departmental objectives
and targets.
- Data management, analysis, interpretations and
develop strategies for up lifting and reporting the same to the CEO /
Board of directors.
Administrative
Responsibilities
- To develop key operational metrics to improve the
efficiency and turnaround time.
- To anticipate bottlenecks in the departmental
operations and put in place back-up plans.
- To religiously work on cost control, without
compromising on service and quality.
- Ensure that regular meetings are held with the
concerned consultants, functional heads and staffs to review the daily
functioning of the hospital and obtain feedbacks and put necessary
corrective strategies in the action plan.
- To build strong employee / patient / hospital /
doctor relationship.
- Ensure that the service offered far exceeds the
guest’s expectations.
- Overall responsible for patient / attender
satisfaction across the assigned verticals and ensure that all guests
complaints are handled promptly and effectively.
- To be responsible in managing all medico legal
cases in coordination with the medical administrator / CEO / Board of
Directors.
- To always keep the management informed of key
issues and implement their feedback.
- To ensure smooth day to day functioning of the
department / verticals assigned.
- Responsible for ensuring the availability of
sufficient health care staff to carry out the administrative tasks
efficiently and effectively.
Human Resource Management
- Responsible to supervise the staffs, maintain
discipline and appraise their performance from time to time in
coordination with HR.
- Ensure maintenance of highest standards of hygiene
and cleanliness.
- Oversee duty rosters in order to ensure effective
utilization of manpower.
- Manage the outsourced staff and ensure efficient
running of the hospital.
- Maintain an efficient patient feedback and
response system to gather feedback and respond to problems in a timely
manner.
Financial Responsibility
- Monitor the performance of the hospital in terms
of revenue & profitability against targets and take corrective steps
as required.
- Undertake cost optimization initiatives such as reducing
the usage of consumables, monitoring fixed costs, variable costs,
overheads etc.
- Develop and implement systems, policies, protocols
for smooth functioning.
- Strategic management and decision making of the
region for increase in the patient flow, revenue of the centre and
satisfaction of the patients.
- Supportive for projects, facilities, maintenance,
finance and accounts, purchase, marketing etc.
- Corporate relations – TPA /insurance and corporate
patient care and payment follow-up.
- Hold responsibility for service-quality standards
and adherence to budgetary restrictions of security, housekeeping, food
& beverages, engineering, hospital support services, patient care
services and ancillary business services.
- Act as custodian of all government and statutory
compliances for non-medical services.
- Short-list, train, schedule and motivate all
manpower (including contracted) for all non-clinical departments (that
come under incumbent’s direct purview) and get maximum output with respect
to time and service standards.
- Maintain good rapport with the community, church
leaders and other important person in and around vicinity in order to run
the hospital functions smoothly.
Qualifications
- At least Secondary School Education (KCSE).
- Masters in Business Administration/ Health
Management Systems
- Degree in Business Administration/ Hospital
Management/ Health Management System
- CPA Part III
- Knowledge in Financial Management
- Knowledge in Marketing Skills
- Leadership skills a must
- Self-motivated and quick to take initiative
- Must have worked in a similar position for at
least three years
How to apply
Qualified and Interested
candidates who uphold high Christian values should visit www.ncck.org, download
the JH JOB APPLICATION FORM 072020 and fill it. All duly filled
application forms MUST be on PDF format as one single file and sent via email
to recruitment@jumuiahospitals.org indicating job title in the email
subject line. The application form to be received not later than October 20,
2020. Only shortlisted candidates will be contacted.
DISCLAIMER
The Public is advised
that NCCK/Jumuia Hospitals do NOT charge any fee
whatsoever for application, processing, interviewing or securing employment.