Title: Teller
Location: Suswa Branch
Job Description
Reporting to the Branch Manager the job holder is responsible for
providing exceptional Customer service including efficient and accurate
transaction processing.
Responsibilities
- Receive cash/cheques for deposit, verify amounts
and check accuracy of deposit slips.
- Examine cheques endorsement and to verify other
information i.e. dates, bank names, identify people receiving payment and
authenticity of the documents.
- Maintains adequate cash within insurance limit in
their tills.
- Maintain a level of confidentiality with all
information obtained.
- Sending and receiving funds through international
money transfer systems, m-pesa, point of sale (pos) western union and
money gram.
- Posting microfinance group contributions
- Paying customers using payment vouchers
- Marketing and cross selling of Sacco product and
services.
- Liaises with superiors to detect and report all
suspicious cases of fraud and forgeries.
- Represent the SACCO in a manner that maintains and
expands positive relations with all customers, potential customers and co
– workers.
- Answer customer inquiries and refer customers to
the proper service area for issues that cannot be resolved at teller
point.
- Enter customers’ transaction into the computer to
record transactions and issue computer generated receipts, refunds.
- Count currencies and cheques received by hand or
using the counting machine in order to prepare them for
deposits/withdrawal or return to Branch Manager
- Balance currency/cheques in cashier till at the
end of the day and prepare tellers cash certificate of the day.
- Any other duties that may be assigned by
Management.
Qualifications
- Bachelor’s degree in a business-related field
- CPA 1
- Must be computer literate
- Strong interpersonal skills with excellent
communication and presentation skills
- Ability to focus and execute on defined projects,
with the potential to grow the business
- A person of integrity, team player and have
effective communication skills.
How to apply
If you believe you can clearly demonstrate your abilities to meet
the above criteria, Kindly send your CV and cover letter detailing your
experience and qualifications for the job and address it to hr@k-unity.co.ke .
All applications should be made on or before Saturday 29th August
2020, please clearly indicate on the email subject the position for which
you are applying for.
