Job Details
- Fahari Gardens Hotel Nairobi is located in one of
the most serene areas of Kenya’s capital city. We boast of providing
world-class accommodation services to our esteemed guests.
- Position Summary: Perform any combination of
cleaning duties to maintain hotel rooms in a clean and orderly manner.
Duties:
- Transport linens, towels, toiletries and cleaning
supplies using a hand tote, wheeled cart and/or duffle bag
- Clean hotel rooms and suites to include bathrooms
and kitchens
- Empty wastebaskets, empty and clean ashtrays, and
transport trash and waste to disposal areas
- Remove dirty linens from guest rooms and transport
to laundry facilities
- Operate vacuum cleaner
- Use cleaning solutions
- Move furniture individually or with a partner as
needed to perform cleaning duties
- Observe health and safety precautions required to
protect people, and hotel and guest property
- Report damage, theft, and found articles to
management
- Assist Laundry Attendants, Lobby Attendants,
Houseman and Entryway Attendants as needed
- All other duties as assigned
Work Values:
- Service Orientation – actively looking for ways to
help people
- Concern for Others – being sensitive to others’
needs and feelings, and being understanding and helpful
- Dependability – being reliable, responsible,
and dependable, and fulfilling obligations
- Cooperation – being pleasant with others and
displaying a good-natured, cooperative attitude
- Attention to Detail – being careful about detail
and thorough in completing tasks
- Integrity – being honest and ethical
Qualifications
- Strong customer service skills and knowledge of
principles and processes for providing customer service, to include
assessing needs, meeting quality standards, and evaluating customer
satisfaction
- Able to communicate effectively with guests,
co-workers and supervisors in a positive, professional and helpful manner
- Able to listen to, understand and follow
instructions, giving full attention to what other people are saying and
taking the time to understand the points being made, asking questions as
appropriate, and not interrupting at inappropriate times
- Able to complete tasks in a timely manner
- Able to work effectively both independently and as
part of a team
- Able to lift and carry up to 30 lbs., including up
and down stairs
- Able to perform physical activities that require
considerable use of arms, legs, and moving the whole body, to include, but
not limited to, standing, walking, bending, squatting, stooping, twisting,
kneeling, reaching, tugging, pushing, pulling, lifting, carrying, and
climbing and descending stairs
How to Apply
Email your application
to hr@faharigardenshotel.co.ke