JOB TITLE: FRONT OFFICE ASSISTANT
NATURE OF JOB: FULL TIME
INDUSTRY: FURNISHED APARTMENTS
SALARY: Kshs 25,000.00
JOB LOCATION: NAIROBI
INDUSTRY: FURNISHED APARTMENTS
SALARY: Kshs 25,000.00
JOB LOCATION: NAIROBI
Job Overview
The front office assistant will be in charge of day to day
running of a busy front office department for fully furnished apartments. For
diversity and gender balance in the department, a male candidate is preferred
for this role. Accommodation will be provided within the Staff Quarters and the
successful candidate should be willing to stay within the premises.
Responsibilities
- Handle
the Front Office Fidelio System in regards to client’s bookings and
inquiries.
- Attending
to telephone calls and transferring them to the respective extensions.
- Receive
clients’ rent in the absence of the Finance and Admin Manager.
- Guest
relations.
- Assisting
in Apartment inspections.
- Handle
guests’ check-ins and check outs as per the Check In Procedures.
- Sending
the ‘Guest Feedback Survey’ to the guests through email upon check out and
keeping a log for the same.
- Filing
and retrieval of documents.
- Preparing
of Purchase Orders using Materials Control Software.
- Ensuring
the Admin office is always tidy and well organized.
Qualifications
- Certificate
in Hotel Management – Front Office Operations
- Working
experience in FIDELIO SYSTEM a must
- Working
experience in Materials Control Software
- Two
years working experience in Hotel Front Office/Hotel Reception/ furnished
apartments
How to Apply
If you meet the stated qualifications, experience, skills
and you are up for the task send CV to jobs@britesmanagement.com
Only the shortlisted candidates will be contacted.