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Customer Relationship Officer Job in Kenya

(CRO) (Kakamega)

The CRO will act as the key link between our company and healthcare professionals and you will aim at meeting sales targets. He /She must thrive in a fast-paced business environment. As a CRO, your goal is to increase the visibility and awareness of our company’s pharmaceutical and medical products and maximize sales growth.
  • Assess clients’ needs and present suitable promoted products
  • Liaise with and persuade targeted medical practitioners to prescribe our products utilizing effective selling skills and performing cost-benefit analysis
  • Provide product information and deliver product samples
  • Attend sales meetings, conference calls, training sessions and symposium circuits
  • Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
  • Build positive trust relationships with medical representatives to influence targeted group in the decision making process
  • Monitor and analyze data and market conditions to identify competitive advantage
  • Keep accurate records and documentation for reporting and feedback
  • Pursue continuous learning and professional development and stay up-to-date with latest medical data
  • Perform any other duties as duly assigned by the supervisor.
  • Proven work experience as a pharmaceutical rep or in medical sales
  • Familiarity with databases, statistics, product lines and latest medical issues
  • Knowledge of MS Office
  • Excellent communication, negotiation and sales skills
  • Highly motivated and target driven with a proven track record in sales
  • Strong organizational and time management skills
  • Flexible to possibly work extra hours beyond regular time without necessary compensation
  • BS degree in relevant field
How To Apply
If you meet the qualifications, kindly send your CV to to reach us on or before 17th March 2020 clearly indicating “Customer Relationship Officer” on the subject line.

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