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Customer Service Care Internship in Nairobi, Kenya

Customer Service Care Internship in Nairobi

We are looking for a fresh, fun, and creative individual with star potential to join our aggressive Customer Service Care Team for 3 months as an attaché. The program aims at providing the attachés an opportunity to acquire practical aspects of their respective areas of specialization within Customer Service Care Department as partial fulfillment of their Diploma/ degree program. During this period, the attaché will be based in Smoothtel Head Office on Menelik Road, off Ngong’ Road.
Qualifications

  • Be a Kenyan Citizen aged between 20 and 25 years
  • Should be a continuing student pursuing a Diploma/ Degree from a recognized University
  • Should have a valid introduction letter from the university
  • Should have an approved application with NITA
  • Must be available full time for the three months duration of the program
  • Should have excellent communication skills
Responsibilities
The key responsibilities will include:
  • Tallying and recording of Job Cards & Delivery Notes
  • Updating and Reorganizing of records on ERP such as files, contacts, customer feedback, etc.
  • Assist in soft knowledge roles during transition
  • Any other responsibilities assigned
How to Apply
If you meet the above requirements, kindly send your CV to hr@smoothtel.com clearly indicating Customer Service Care Intern on the subject line to reach us on or before 29th February, 2020.
N/B: Only shortlisted candidates will be contacted.

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