Head Technology Infrastructure
Responsibilities
Responsibilities
- Provide
highly available secure I.T infrastructure in order to optimize
technologies.
- To
provide leadership to Technology Infrastructure team in terms of
motivation, mentoring, talent growth in order to support business in
customer service.
- Responsible
for Server, Network and Communication infrastructure across the
Enterprise.
- Develop
strategy to meet business service delivery goals through technology.
- Planning,
designing, implementation and management of information technology
infrastructure to support service delivery throughout business outlets
within approved budget.
- Implement
best practice Policy, Standards and Procedures as part of Information and
Communication Technologies (ICT) Governance and Management Framework and
ensure compliance.
- Develop
partnership with service providers to reduce Total Cost of Ownership.
- Periodic
review of available and new technologies in line with best industry
practice to support business growth.
- Planning,
implementation and management of value added services, e.g. voice, data,
channels, software and hardware.
- Enforce
adherence to Technology Governance and Management Framework.
Qualifications
- Bachelor’s
Degree in IT, Computer Science or related field from an institution
recognized by Commission for University Education.
- Professional
Qualifications in I.T Infrastructure Governance is required.
- Possession
of a postgraduate degree will be an added advantage.
- At
least 10 years’ experience, 6 years of which should be in a senior
management position within IT.
- Leadership
and Coaching skills.
- Demonstrate
excellent Planning and organizing skills.
- Excellent
communication skills.
- Proven
Track record in delivering results.
Only short listed candidates will be
contacted.
NB: In the event that you are successful, we will
require that you provide us with the following documents:
- National
I.D.
- KRA
Pin Card
- Birth
Certificate of self
- Passport
Photo (White Background)
- NSSF
Card
- NHIF
Card
- Certificate
of Good Conduct (less than 5 Months old)
- Academic
and Professional certificates, including official transcripts
How to Apply
Head Enterprise Architecture &
Governance
Responsibilities
Innovation
- Evaluate
new technologies and provide recommendations for investment.
- Assess
the organizational impact of new technologies.
- Capture
and share best practices among the IT community.
- Create,
prioritize, communicate, manage, and execute innovation roadmaps, project
plans, and commitments.
- Design,
innovate and build solutions that enable the latest technologies.
- Set
an ambitious and challenging 5-year business innovation and architecture
strategy and roadmap.
- Lead
market analysis and innovation, driving the team to generate new ideas and
business streams to grow the business, improve safety and ensure reliability
of our services.
Architecture Leadership
- Establish
trusted team procedures and services, which include consulting on methods
and tools, project delivery, standards and methods development, and
governance.
- Lead
the implementation of business capability, reference, and target
architectures to guide the development and implementation of technical
solutions.
- Guide
the creation of, and alignment to, 3-5 years strategic technology roadmaps
while promoting common solutions and minimize technology proliferation.
- Establish
architecture standards to drive simplification and commonality across the
bank businesses while maintaining the flexibility necessary for each of
the businesses.
- Drive
standards and platforms through influence. Guide solution architects which
reside in the team.
- Develop
best practice Policy, Standards and Procedures that safeguard the
Enterprise IT investment and assets.
- Lead
implementation and enforcement of Agile oriented, Change and Quality
Assurance framework.
- Work
with and through partners. Ensure high levels of performance, excellent
communication and delivery.
Qualifications
- Bachelor’s
Degree in a Business related or IT field from an institution recognized by
Commission for University Education.
- Proficiency
in TOGAF and BIAN framework.
- Knowledge
of emerging Technology concepts and disruptive trends.
- Master
degree is an added advantage.
- At
least 10 years’ experience, 6 years of which should be in a senior
management position within IT.
- Understanding
of Exponential technologies; Big Data analytics, AI, Machine Learning,
Robotics and Fintech evolution.
- Expert
knowledge of business process modelling.
- Implementing
/ managing a process framework and governance on enterprise level.
- Knowledge
of WAN & LAN design and implementation.
- Knowledge
of Network Security Implementation & Design.
- Knowledge
and application of the organizations products, services and policy.
- Knowledge
of legal requirements and IT Governance, Policies / Standards and
Procedures.
Only short listed candidates will be
contacted.
NB:In the event that you are successful, we will
require that you provide us with the following documents:
- National
I.D.
- KRA
Pin Card
- Birth
Certificate of self
- Passport
Photo (White Background)
- NSSF
Card
- NHIF
Card
- Certificate
of Good Conduct (less than 5 Months old)
- Academic
and Professional certificates, including official transcripts
How to Apply
Head of Central Operations
Responsibilities
- Develop
plans for the achievement of Operational Excellence standards, Service and
cost targets for Central Operations.
- Optimize
cost of operations through centralization of all non-customer facing and
non-country specific operational processes and develop processes for cost
sharing among business units.
- Work
closely with business units to ensure seamless services, identify process
weakness, issues resolution, and implement appropriate solutions to
improve centralized operations.
- Develop
standards, productivity measures and Service Level Agreements with
business units to drive and monitor performance.
- Develop
and implement appropriate control processes to ensure that all elements of
Operational risk, e.g. Fraud, Closure of Audit recommendations, are
managed effectively across Central Operations.
- Monitor,
Report and Review levels of service delivery against agreed SLAs and drive
process automation to achieve best in class transaction processing
capabilities
- Work
with Internal Audit to identify the key risk parameters for consideration during
audit planning, in order to ensure the monitoring and resolution, within
agreed timeframe, of all audit exceptions.
- Timely
provision of accurate Management information for internal and regulatory
requirements.
- Compile
and review on an ongoing basis performance figures/ statistics and monitor
against targets/ budgets.
- Provide
leadership, Coach and Develop a high performing team.
Qualifications
- Bachelor’s
degree in Business related field.
- Master’s
degree in a relevant field.
- Thorough
understanding of Banking Law and Central Bank guidelines
- Any
relevant professional qualification will be an added advantage.
- Minimum
10 years’ experience in Banking, 6 years of which should be in a Senior
Management position within Banking Operations.
- Sound
understanding of ALL the Bank’s operations and processes and excellent
knowledge of Bank policies and procedures.
- Experience
in driving process, service and operational transformation.
- Excellent
people management skills with ability to attract, retain and motivate
people
- Experience
in the service management of business operations, including process
design, change management, measurement and improvements.
- Experience
in developing and evolving an organisation that interfaces with employees,
vendors, functional business owners and technology.
- Must
have awareness of current business trend, risks, challenges and
opportunities.
- Excellent
customer focus and orientation
Only short listed candidates will be
contacted.
NB: In the event that you are
successful, we will require that you provide us with the following documents
- National
I.D.
- KRA
Pin Card
- Birth
Certificate of self
- Passport
Photo (White Background)
- NSSF
Card
- NHIF
Card
- Certificate
of Good Conduct (less than 5 Months old)
- Academic
and Professional certificates, including official transcripts
How to Apply