KCB Bank
Head of Central Operations
IRC8528
Full time
Kenya
KEY RESPONSIBILITIES:
·
Develop plans for the achievement of
Operational Excellence standards, Service and cost targets for Central
Operations.
·
Optimize cost of operations through
centralization of all non-customer facing and non-country specific operational
processes and develop processes for cost sharing among business units.
·
Work closely with business units to
ensure seamless services, identify process weakness, issues resolution, and
implement appropriate solutions to improve centralized operations.
·
Develop standards, productivity
measures and Service Level Agreements with business units to drive and monitor
performance.
·
Develop and implement appropriate
control processes to ensure that all elements of Operational risk, e.g. Fraud,
Closure of Audit recommendations, are managed effectively across Central
Operations.
·
Monitor, Report and Review levels of
service delivery against agreed SLAs and drive process automation to achieve best
in class transaction processing capabilities
·
Work with Internal Audit to identify
the key risk parameters for consideration during audit planning, in order to
ensure the monitoring and resolution, within agreed timeframe, of all audit
exceptions.
·
Timely provision of accurate
Management information for internal and regulatory requirements.
·
Compile and review on an ongoing
basis performance figures/ statistics and monitor against targets/ budgets.
·
Provide leadership, Coach and Develop
a high performing team.
EXPERIENCE & EXPERTISE:
·
Bachelor’s degree in Business related
field.
·
Master’s degree in a relevant field.
·
Thorough understanding of Banking Law
and Central Bank guidelines
·
Any relevant professional
qualification will be an added advantage.
·
Minimum 10 years’ experience in
Banking, 6 years of which should be in a Senior Management position within
Banking Operations.
·
Sound understanding of ALL the Bank’s
operations and processes and excellent knowledge of Bank policies and
procedures.
·
Experience in driving process,
service and operational transformation.
·
Excellent people management skills
with ability to attract, retain and motivate people
·
Experience in the service management
of business operations, including process design, change management,
measurement and improvements.
·
Experience in developing and evolving
an organisation that interfaces with employees, vendors, functional business
owners and technology.
·
Must have awareness of current
business trend, risks, challenges and opportunities.
·
Excellent customer focus and
orientation
CLICK HERE to apply online.
Head, Enterprise Architecture & Governance
IRC8527
Full time
Kenya
KEY RESPONSIBILITIES:
Innovation
·
Evaluate new technologies and provide
recommendations for investment.
·
Assess the organizational impact of
new technologies.
·
Capture and share best practices
among the IT community.
·
Create, prioritize, communicate,
manage, and execute innovation roadmaps, project plans, and commitments.
·
Design, innovate and build solutions
that enable the latest technologies.
·
Set an ambitious and challenging
5-year business innovation and architecture strategy and roadmap.
·
Lead market analysis and innovation,
driving the team to generate new ideas and business streams to grow the
business, improve safety and ensure reliability of our services.
Architecture
Leadership
·
Establish trusted team procedures and
services, which include consulting on methods and tools, project delivery,
standards and methods development, and governance.
·
Lead the implementation of business
capability, reference, and target architectures to guide the development and
implementation of technical solutions.
·
Guide the creation of, and alignment
to, 3-5 years strategic technology roadmaps while promoting common solutions
and minimize technology proliferation.
·
Establish architecture standards to
drive simplification and commonality across the bank businesses while
maintaining the flexibility necessary for each of the businesses.
·
Drive standards and platforms through
influence. Guide solution architects which reside in the team.
·
Develop best practice Policy,
Standards and Procedures that safeguard the Enterprise IT investment and
assets.
·
Lead implementation and enforcement
of Agile oriented, Change and Quality Assurance framework.
·
Work with and through partners.
Ensure high levels of performance, excellent communication and delivery.
EXPERIENCE & EXPERTISE:
·
Bachelor’s Degree in a Business
related or IT field from an institution recognized by Commission for University
Education.
·
Proficiency in TOGAF and BIAN
framework.
·
Knowledge of emerging Technology
concepts and disruptive trends.
·
Master degree is an added advantage.
·
At least 10 years’ experience, 6
years of which should be in a senior management position within IT.
·
Understanding of Exponential
technologies; Big Data analytics, AI, Machine Learning, Robotics and Fintech
evolution.
·
Expert knowledge of business process
modelling.
·
Implementing / managing a process
framework and governance on enterprise level.
·
Knowledge of WAN & LAN design and
implementation.
·
Knowledge of Network Security
Implementation & Design.
·
Knowledge and application of the
organizations products, services and policy.
·
Knowledge of legal requirements and
IT Governance, Policies / Standards and Procedures.
CLICK HERE to apply online.
Head of Technology Infrastructure
IRC8526
Full time
Kenya
KEY RESPONSIBILITIES:
·
Provide highly available secure I.T
infrastructure in order to optimize technologies.
·
To provide leadership to Technology
Infrastructure team in terms of motivation, mentoring, talent growth in order
to support business in customer service.
·
Responsible for Server, Network and
Communication infrastructure across the Enterprise.
·
Develop strategy to meet business
service delivery goals through technology.
·
Planning, designing, implementation
and management of information technology infrastructure to support service
delivery throughout business outlets within approved budget.
·
Implement best practice Policy,
Standards and Procedures as part of Information and Communication Technologies
(ICT) Governance and Management Framework and ensure compliance.
·
Develop partnership with service
providers to reduce Total Cost of Ownership.
·
Periodic review of available and new
technologies in line with best industry practice to support business growth.
·
Planning, implementation and
management of value added services, e.g. voice, data, channels, software and
hardware.
·
Enforce adherence to Technology
Governance and Management Framework.
EXPERIENCE & EXPERTISE
·
Bachelor’s Degree in IT, Computer
Science or related field from an institution recognized by Commission for
University Education.
·
Professional Qualifications in I.T Infrastructure
Governance is required.
·
Possession of a postgraduate degree
will be an added advantage.
·
At least 10 years’ experience, 6
years of which should be in a senior management position within IT.
·
Leadership and Coaching skills.
·
Demonstrate excellent Planning and
organizing skills.
·
Excellent communication skills.
·
Proven Track record in delivering
results.
CLICK HERE to apply online.
Only
short listed candidates will be contacted.
NB:
In the event that you are successful, we will require that you provide us with
the following documents:
·
National I.D.
·
KRA Pin Card
·
Birth Certificate of self
·
Passport Photo (White Background)
·
NSSF Card
·
NHIF Card
·
Certificate of Good Conduct (less
than 5 Months old)
·
Academic and Professional
certificates, including official transcripts
Deadline: Jan
24, 2020
