Tuskys
Applications are invited from
suitably qualified candidates for the below post;
Job Title: Category
Supervisor
Duty Station: Tuskys Branch
Industry: Retail
Job Description:
Overall Purpose: Undertake retail and customer service activities within
the store in-order to optimize and exceed sales targets, customer satisfaction
and profitability.
Key Primary Duties and
Responsibilities
·
Set Sales targets and cascade KPIs
and thereof appraise and monitor staff performance using the KPIs.
·
Oversee neat and attractive product
display by ensuring maintenance of general cleanliness of the sales Floor,
merchandise and shelves at all times.
·
Execute all in store promotions to
meet set targets.
·
Ensure merchandise is appropriately
tagged with correct prices and in good quality and in sellable condition;
·
Ensure all members of staff are
dressed as per the outlined dress code
·
Scheduling of daily routines, offs
and leaves and assist in training, mentoring and coaching of sales
representative.
·
Assist in periodical stock taking
exercises and analyzing their feedback from customers
·
Advises customers by providing
information on products.
·
Helps customer make selections by
building customer confidence; offering suggestions and opinions.
·
Keeps clientele informed by notifying
them of preferred customer sales and future merchandise of potential interest.
·
Contributes to team effort by
accomplishing related results as needed.
·
Any other role as assigned by the
management.
Persons Specifications
Education Qualification
·
Bachelor’s degree in Business
Administration or any other related field.
·
Diploma in Merchandising or related
field.
Experience Requirement
·
Minimum 3 years’ experience
preferably working in an apparel store.
Key Skills and Competence
·
Supervisory skills
·
Good communication skills
·
Good customer service skills
Position: Branch
Manager
Duty Station: Branch
Industry: Retail
Job Description:
Overall Purpose: Responsible
for day to day store operations. This includes scheduling, training,
supervising employees and assistant manager. In addition responsible for the
store profits, and all controllable expenses including labor, inventory levels,
cash and inventory shortages.
Primary Duties and Responsibilities
·
Build, lead and empower a
communicative and effective store team by delegating, coaching and directing
team members towards achieving set targets.
·
Implement and enforce established
daily operating procedures to ensure store is clean, adequately stocked,
organized, and well kept.
·
Promote good customer service and
resolve customer complaints, in a timely and professional manner.
·
Oversee and manage day to day running
of the fresh department
·
Follow and enforce all Company
Policies and Established Procedures in the store Operations, execute marketing
and promotional activities within the store.
·
Enforce all Safety and Security
Issues and report any and all unsafe conditions.
·
Carry out branch security activities
as required i.e. open and close the branch outlet on a daily basis; Maintain
custody of the branch alarm codes and passwords
·
Set KPIs for the team directly
supervising.
·
Ensure that KPI and targets are
cascaded by the Sales coordinators to the rest of the employees.
·
Ensure that daily cash reconciliation
and intact banking is done.
·
Ensure that there is a safe working
and shopping environment.
·
Ensuring the customer care section
runs smoothly and intervene where necessary;
·
Any other duty which may be assigned
by Management.
Persons Specifications
Education Qualification
·
Bachelor’s degree in Business
Administration or related field
·
Higher National Diploma In Business
Management advantage
Professional Qualification
·
CPA (K)
Experience Requirement
·
Minimum 6 years’ experience in branch
operations
·
Prior experience in retail would be
added advantage.
Key Skills and Competence
·
Demonstrate excellent communication,
organizational and time management skills.
·
Demonstrate leadership and
professionalism
·
Ability to problem solve and provide
actionable and positive feedback
·
Ability to work both independently
and within a team environment
·
Ability to work collaboratively with
cross-functional groups
·
Flexible and able to work in a
fast-paced environment
·
Competency using Microsoft Office,
navigating the internet, general use of personal computer
Position: Branch Administrator
Duty Station: Branch
Industry: Retail
Job Description:
Overall Purpose: The
core function of the administrator is to manage branch profitability through
enhancement of GP, cost management and growth of branch balance. Supporting
this role is inventory management human resources management and risk and
compliance enforcement at the Branch.
Primary Duties and Responsibilities
·
Enhance and grow branch profitability
and balance sheet
·
Conduct weekly product margin reviews
and action plans.
·
Prepare branch administration report
on total branch assets, returns and optimization including space utilization
indicators.
·
Ensure branch expenses are controlled
and payments reconciled.
·
Ensure efficient management inventory
by conducting daily stock count, manage shrinkage within the required standards
and ensure optimization of inventory turnover
·
Ensure daily Price Change Review at
the Point of Sale with preparation of Daily Price Change Checklist
·
Costing Deli, bakery and butchery to
ensure that they are profitable centers.
·
Ensure optimal man-power productivity
through proper shift planning and scheduling.
·
TA administration and muster roll and
payroll administration, leave management and all related issues.
·
Effectively communicate training and
coaching and succession plan for all managerial positions in the business.
·
Establish and manage of performance
management system including individual targets and appraisals on a quarterly
basis.
·
Ensure proper documentation of daily
cash banking, reconciliation, generation of accurate statement posting in the
system and appropriate documents presented to the relevant department.
·
Enforce compliance of all SOPs and
other company policies.
·
Ensuring all licenses required are
valid and displayed.
Persons Specifications
Education Qualification
·
Bachelor’s degree in Business
Administration or related field
Professional Qualification.
·
CPA (K)
Experience Requirement
·
Experience of 2-3 years.
·
Prior experience in retail would be
added advantage.
Key Skills and Competence
·
Good communication and multi-tasking
skill
·
Excellent planning and organization
skills
·
Attention to detail
·
Good interpersonal skills
·
Ability to work under minimal
supervision
How to Apply:
If
you meet the above requirements visit Tuskys website https://www.tuskys.com/ career
page and submit your application before close of business, Wednesday January
8th, 2020.
Late
applications will not be considered.
We
do NOT charge any fee in receiving and application processing.
Only
the shortlisted candidates will be contacted.
Tusker
Mattresses Limited is an Equal Opportunity Employer.
