Kenya Orient Insurance Limited
Job Title: Relationship
Officers – Nakuru & Kisumu
Division / Department: Underwriting & Business Development
Immediate Supervisor: Regional Manager
Overall Responsibility: The position is responsible for the development of new business
through recruitment of new accounts and growth of the dormant accounts assigned
to them. The relationship officer is the key driver of delivering new business
and ensuring growth of new accounts through service and retention.
Key Tasks, Duties and
Responsibilities
Focus Area and Key Tasks
GWP
·
Acquiring and developing new key
accounts
·
Reactivating and growing dormant
accounts
KOIL Brand & Products Penetration
·
Leading in development of business
partners profit story
Customer Experience
·
Ensure clients are constantly updated
on claims process and progress.
·
Ensure top notch customer experience
is provided to assigned business partners
·
Ensuring training and increased
uptake of all automation initiatives by business partners
Cash
·
Ensuring compliance with the
Company’s credit policy
·
Support in collecting revenue from
key accounts
Loss Ratio
·
Proactively drive quality of business
and ensure achievement of set business mix target
Product Mix
·
Responsible for obtaining and
providing the correct marketing intelligence to inform product
development/customization and pricing
·
Any other duties that may be assigned
from time to time.
Requirements
·
A bachelor’s degree/Diploma in
business related course (Insurance Option, Marketing, Business Administration,
and Finance) or equivalent from a recognized university.
·
COP OR CII (ongoing) or local equivalent
(IIK) (ongoing).
·
2 (two) years’ experience within
insurance industry or related fields
Competencies & Skills
·
Relationship building for influence
·
Customer service orientation
·
Industry knowledge
·
Selling–Prospecting & pipe
management
·
Effective communication
·
Grit – Go getter
·
Understanding route to market
·
Key account management
·
Strong persuasion
How to Apply:
If you are interested in the position
and have the required qualifications, skills and experience, kindly CLICK HERE and
apply on or before Friday, November 25th 2019.
Job Title: Assistant Branch Manager – Kakamega
Division / Department: Underwriting & Business Development
Immediate Supervisor: Regional Manager
Overall Responsibility: The position will be responsible for the profitable growth
of the branch, overseen the branch operations and maintaining good custody of
all the company assets within the branch.
Key Tasks, Duties and Responsibilities
Focus Area and Key Tasks
GWP
·
Responsible for the growth of revenue
to the set targets through retention & acquisition of new business on
existing accounts and new ones
KOIL
Brand & Products Penetration
·
Leading in development of business
partners profit story
Customer
Experience
·
Ensure clients are constantly updated
on claims process and progress.
·
Ensure top notch customer experience
is provided to assigned business partners
·
Ensuring training and increased
uptake of all automation initiatives by business partners
Cash
·
Ensuring compliance with the
Company’s credit policy
·
Full responsibility for collection of
the written premium
Profitability
·
Proactively drive quality of business
and ensure achievement of set business mix target.
·
Vet claims at reporting stage and
identify and address unfavorable trends
·
Manage costs within the branch in
order to achieve desired profitability margin.
Product
Mix
·
Responsible for obtaining and
providing the correct marketing intelligence to inform product development/customization
and pricing
Organization
development
·
Assist the regional manager in
training and development of relationship officers, Unit Managers & Direct
sales force.
Requirements
·
A bachelor’s degree / Diploma in
business related course (Insurance Option, Marketing, Business Administration,
and Finance) or equivalent from a recognized university.
·
DIP CII or local (IIK) equivalent or
equivalent experience
·
Six (6) years’ experience, two (2) of
which should be at supervisory level or above
Competencies & Skills
·
Relationship building for influence
·
Customer service orientation
·
Holding people accounting
·
Thorough knowledge of insurance
products
·
Understanding route to market
·
Key account management
·
Risk management
·
Effective communication
·
Leadership
·
Good negotiation
·
Great presentation
How to Apply:
If
you are interested in the position and have the required qualifications, skills
and experience, kindly CLICK HERE and
apply on or before Friday, November 25th 2019.
“We
are an equal opportunity employer”