Tuskys
Applications are invited from
suitably qualified candidates for the below post;
Job Title: Sales
Coordinator – Tuskys Mavazi
Duty Station: Tuskys Mavazi Stores
Industry: Retail Fashion
Overall Purpose: Undertake retail and customer service activities within
the store in-order to optimize and exceed sales targets, customer satisfaction
and profitability.
Key Primary duties and
responsibilities
·
Set Sales targets and cascade KPIs
and thereof appraise and monitor staff performance using the KPIs.
·
Oversee neat and attractive product
display by ensuring maintenance of general cleanliness of the sales Floor,
merchandise and shelves at all times.
·
Execute all in store promotions to
meet set targets.
·
Ensure merchandise is appropriately
tagged with correct prices and in good quality and in sellable condition;
·
Ensure all members of staff are
dressed as per the outlined dress code
·
Scheduling of daily routines, offs
and leaves and assist in training, mentoring and coaching of sales
representative.
·
Assist in periodical stock taking
exercises and analyzing their feedback from customers
·
Advises customers by providing
information on products.
·
Helps customer make selections by
building customer confidence; offering suggestions and opinions.
·
Keeps clientele informed by notifying
them of preferred customer sales and future merchandise of potential interest.
·
Contributes to team effort by
accomplishing related results as needed.
·
Any other role as assigned by the
management.
Persons Specifications
Education Qualification
·
Bachelor’s degree in Business
Administration or any other related field.
·
Diploma in Merchandising or related
field.
Experience Requirement
·
Minimum 3 years’ experience
preferably working in an apparel store.
Key Skills and Competence
·
Supervisory skills
·
Good communication skills
·
Good customer service skills
Position: Assistant
Branch Manager
Duty Station: Branch
Industry: Retail
Overall Purpose: Responsible
for day to day store operations, including scheduling, training, and
supervising employees and assistant manager.
Primary Duties and Responsibilities
·
Build, lead and empower a
communicative and effective store team by delegating, coaching and directing
team members towards achieving set targets.
·
Set KPIs and sales targets for the
team directly supervised
·
Ensure that KPI and targets are
cascaded by the sales coordinator to the rest of the employees.
·
In liaison with the store
Administrator ensure that re-order levels are established.
·
Cascade monthly and seasonal targets.
·
Coordinate timely execution of
promotions and all marketing activities.
·
Perform quarterly product
rationalization.
·
Ensure that there is proper in store
signage communication.
·
Implement and enforce established
daily operating procedures to ensure store is clean, adequately stocked,
organized, and well kept.
·
Ensure all merchandise is stocked and
displays are attractive, priced correctly, and displayed in a safe manner.
·
Ensure appropriate planning of sales
floor activities in the branch for smooth running of the operations;
·
Coordinate weekly sales meeting.
·
Appraise and monitor sales
coordinators performance.
·
In liaison with stock take
coordinator Schedule and execute periodical stock takes.
·
Ensure that the stock rooms are well
organized, optimally stocked and housekeeping standards are maintained.
·
Enforce processes and procedures are
adhered to.
·
Assist store Manager to carry out
store security activities as required i.e. open and close the branch outlet on
a daily basis;
·
Assist in maintaining custody of the
branch alarm codes and passwords;
·
Ensure the operations at the front
end run smoothly;
·
Receive daily updates from the Admins
on stock levels and sales;
·
Ensure that daily cash reconciliation
and intact banking is done
·
Any other duty which may be assigned
by Management
Persons Specifications
Education Qualification
·
Bachelor’s degree in Business
Administration or related field
Professional Qualification
·
CPA (K)
Experience Requirement
·
Minimum 4 years’ experience in branch
operations
·
Prior experience in retail would be
added advantage.
Key Skills and Competence
·
Good communication and multi-tasking
skills
·
Excellent planning and organization
skills
·
Supervisory skills
·
Computer literacy
Position: Branch Manager
Duty Station: Branch
Industry: Retail
Overall Purpose: Responsible
for day to day store operations. This includes scheduling, training,
supervising employees and assistant manager. In addition responsible for the
store profits, and all controllable expenses including labor, inventory levels,
cash and inventory shortages.
Primary Duties and Responsibilities
·
Build, lead and empower a
communicative and effective store team by delegating, coaching and directing
team members towards achieving set targets.
·
Implement and enforce established
daily operating procedures to ensure store is clean, adequately stocked,
organized, and well kept.
·
Promote good customer service and
resolve customer complaints, in a timely and professional manner.
·
Oversee and manage day to day running
of the fresh department
·
Follow and enforce all Company
Policies and Established Procedures in the store Operations, execute marketing
and promotional activities within the store.
·
Enforce all Safety and Security
Issues and report any and all unsafe conditions.
·
Carry out branch security activities
as required i.e. open and close the branch outlet on a daily basis; Maintain
custody of the branch alarm codes and passwords
·
Set KPIs for the team directly
supervising.
·
Ensure that KPI and targets are
cascaded by the Sales coordinators to the rest of the employees.
·
Ensure that daily cash reconciliation
and intact banking is done.
·
Ensure that there is a safe working
and shopping environment.
·
Ensuring the customer care section
runs smoothly and intervene where necessary;
·
Any other duty which may be assigned
by Management.
Persons Specifications
Education Qualification
·
Bachelor’s degree in Business
Administration or related field
·
Higher National Diploma In Business
Management advantage
Professional Qualification
·
CPA (K)
Experience Requirement
·
Minimum 6 years’ experience in branch
operations
·
Prior experience in retail would be
added advantage.
Key Skills and Competence
·
Demonstrate excellent communication,
organizational and time management skills.
·
Demonstrate leadership and
professionalism
·
Ability to problem solve and provide
actionable and positive feedback
·
Ability to work both independently
and within a team environment
·
Ability to work collaboratively with
cross-functional groups
·
Flexible and able to work in a
fast-paced environment
·
Competency using Microsoft Office,
navigating the internet, general use of personal computer
How to Apply:
If
you meet the above requirements visit Tuskys website https://www.tuskys.com/ career page and submit
your application before close of business, Saturday November 30th, 2019.
Late
applications will not be considered.
We
do NOT charge any fee in receiving and application processing.
Only
the shortlisted candidates will be contacted.
Tusker
Mattresses Limited is an Equal Opportunity Employer.