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Vacancies in G4S, Kenya

Technician


Job Introduction
Reporting to the Technical Supervisor, the Technician is responsible for the installation, repair, replacement, and maintenance of discrete and integrated electronic security systems following blueprints of electrical layouts and building plans according to specifications and requirements.
Responsibilities
·         Effective project implementation and performing project duties as planned and designed

·         Efficient and effective operations management
·         Coordinate the provision of contractual and ad hoc security services to ensure that they are executed profitably and in compliance to standardized business practices
·         Ensure that resources allocated are optimally deployed
·         Effective reporting and processing billable service calls and installation
·         Attend regular liaison and scheduled meetings with customers
·         Ensure Health and safety in the work environment through Reducing / Eliminating incidents and customer claims
Qualifications
Knowledge and Qualifications
·         A Diploma in Engineering field or any other relevant qualification
o    Work experience through internal growth and training,
·         Kenya market,
·         Kenya legislation
·         2 years in operations  management
Technical Skills
·         Knowledge in Integrated security systems
·         Must demonstrate high IT competency and familiarity to work in the IP environment.
·         Conflict Management
·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         Google suite of products
·         LAN/WAN Networking skill
Behavioral Skills – Support
·         Understanding the organizational environment
·         Understanding the organization’s goals and objectives
·         Dealing with changing circumstances
·         Supporting and working with others
·         Delivering objectives
·         Dealing with complexity
·         Acting professionally
·         Deliver great customer service
·         Sharing and co-operating

Credit Administrator

Job Introduction
Reporting to the Credit Administration Manager, the Credit Administrator is responsible for payment receipt, direct debit administration and customer service management.
Responsibilities
·         Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up
·         Receipt Administration; allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager
·         Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis
·         Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager
·         Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date
·         Conduct direct debits receipts administration and run periodic (weekly) direct debit report to ensure that funds are allocated as per bank generated direct debit report
·         Collate customer queries and assign appropriate staff within the department for quick resolution
·         Provide feedback to both internal and external customers on queries raised within 24hrs
·         Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure
·         Track in and outflow of documents within and outside the department
·         Maintain special filling system for key customers documents as well as other departmental administrative documents
·         Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained
Qualifications
Knowledge and Qualifications
·         Bachelors degree in Business Management or Numerical Field
o    Data Management Certification is advantageous
·         Kenya market
·         Kenya legislation
·         Two to three years in payments and contract administration related assignment
Technical Skills
·         Financial Acumen
·         Conflict Management
·         Negotiation

·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         ERP system(s)
·         Google suite of products
Behavioural Skills – Support
·         Understanding the organizational environment
·         Understanding the organization’s goals and objectives
·         Dealing with changing circumstances
·         Supporting and working with others
·         Delivering objectives
·         Dealing with complexity
·         Acting professionally
·         Deliver great customer service
·         Sharing and co-operating

Credit Control Officer

Job Introduction
Reporting to the Credit Control Supervisor, the Credit Control Officer will be responsible for the maintenance of monthly cash collections performance as per set target and carrying out credit account administration activities as per credit control process.
Responsibilities
Cash Collections
·         Achieve 100% cash collections as per monthly target based on portfolio allocated.
·         Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
·         Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
·         Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.
Days Sales Outstanding Management
·         Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
·         Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
·         Maintain a monthly bad recovery of 2% of bad debt outstanding amount.
Credit Accounts Administration
·         Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
·         Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
·         Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
·         Maintain daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
·         Ensure that debt collection activities are done as per credit control process and policy.
Credit Control Documentation
·         Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
·         Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
·         Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
·         Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies
Qualifications
Knowledge and Qualifications
·         Bachelor’s Degree in Business Management or Numerical Field
·         Kenya market
·         Kenya legislation
Experience
·         Two to three years in credit control management related assignment
Technical Skills
·         Financial Acumen
·         Conflict Management
·         Negotiation
·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         ERP system(s)
·         Google suite of products

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