Corporate Sales Executive
Research Analyst
Head of Legal
Finance Advisor
Unit Manager
Corporate Sales Executive – Micro Insurance Business –
(1900004B)
Job Description
The job holder provides sales related support to the assigned distribution channels and direct business.
The job holder provides sales related support to the assigned distribution channels and direct business.
Responsibilities
·
Assist in sourcing of business
opportunities for Micro insurance business
·
Manage relationships with clients,
brokers and partners
·
Participate in conducting market
intelligence and initiate proactive and reactive business growth and retention
initiatives
·
Assist Head of Business Development
to gather marketing intelligence and statistics to facilitate development of
strategies to give the company a competitive advantage in Micro insurance space
·
Participate in product development
life cycle
·
Follow up on incentives for channels
to ensure they are correctly processed and paid on time
·
Delegated Authority: As per the
approved Delegated Authority Matrix
Qualifications
·
Bachelors’ degree in a business
related field, post-graduate qualifications in marketing would be an added
advantage
·
Professional qualification in
Insurance (ACII, AIIK)
·
At least 3 – 5 years’ experience in
sales preferably in the insurance and/or financial services industry
·
Training on sales and marketing;
·
A high degree of maturity and
self-drive;
·
Capacity in sales management and in
building business relationships;
·
Adequate leadership and communication
skills.
·
Emerging Leaders Competency
Descriptions.
·
Presenting and Communicating
Information – Speaks fluently; expresses opinions, information and key points
of an argument clearly; presents effectively; responds quickly to others
‘reactions and feedback during conversations; projects credibility.
·
Working with People – Shows respect
for the views and contributions of team members; shows empathy; listens,
supports and cares for others; consults others and pro-actively shares
information and expertise with them; builds team spirit and reconciles
conflict; adapts to the team and fits in well.
·
Adhering to Principles and Values –
Upholds and encourages ethical behaviour and departmental values; demonstrates
integrity; encourages individual responsibility towards the community and the
environment; models the organizational values during every day interactions.
·
Analysing – Analyses numerical data
and all other sources of information, breaking them into component parts,
patterns and relationships; probes for further information or greater
understanding of a problem; makes rational judgments from the available
information and analysis; demonstrates an understanding of how one issue may be
part of a much larger system / process / problem.
·
Planning and Organizing – Adheres to
and monitors clearly defined objectives; plans activities and projects well in
advance and takes account of possible changing circumstances; identifies and
organizes resources needed to accomplish tasks; manages time effectively;
monitors performance against deadlines and milestones.
·
Delivering Results and Meeting
Customer Expectations – Focuses on customer needs and satisfaction; sets and
models high standards for quality and quantity; monitors and maintains quality
and productivity; works in a systematic methodical and orderly way;
consistently achieves projects goals.
·
Deciding and Initiating Action –
Takes responsibility for own, as well as subordinates’ actions and projects;
takes initiative and works under own direction; initiates and generates
activity; introduces improvements into work processes; handles problems with
minimal guidance.
·
Leading and Supervising – Provides
subordinates with a clear direction; motivates and empowers others; provides
subordinates with the relevant coaching; creates a positive climate that
fosters learning and development; identifies high potential talent; sets and
articulates the departmental vision and values through own personal behaviour;
sets appropriate standards of behaviour.
·
Formulating Strategies and Concepts –
Works strategically to realize personal goals; understands and effectively
communicates the departmental strategy; translates the departmental strategy
and vision into operational responsibilities; takes into consideration
departmental strategy during all tasks; takes account of a wide range of issues
across, and related to current role.
·
Applying Expertise and Technology –
Applies specialist and detailed technical expertise; uses technology to achieve
work objectives; develops job knowledge and expertise (theoretical and
practical) through continual professional development; demonstrates an
understanding of different organizational departments and functions.
·
Following Instructions and Procedures
– Challenges authority only when appropriate; follows procedures and policies;
keeps to schedules; arrives punctually for work and meetings; demonstrates a
commitment to the organization; complies with legal obligations and safety
requirements of the role.
·
Adapting and Responding to change –
Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and
change initiatives; adapts interpersonal style to suit different people or
situations; shows an interest in new experiences.
Technical/ Functional competencies
·
Knowledge of micro insurance regulatory
requirements
·
Knowledge of micro insurance products
·
Sales and marketing management skills
How to Apply
Research Analyst
Research Analyst ( Britam Asset Managers – Kenya) – (19000049)
Job Purpose and Key responsibilities
Job Description
The research analysts will be responsible for undertaking
research across asset classes to inform investment decisions and will report to
the Senior Portfolio Manager.
Responsibilities
·
Perform analysis to come up with
financial models on prospective investment opportunities and recommend
investment decisions.
·
Derive capital market expectations.
·
Conducting market research across
industries and gather market intelligence to enhance management of client
funds.
·
Participating in security selection
meetings.
·
Maintain up to date information on
the latest economic trends globally, in the country and across sectors.
·
Presenting due diligence reports to
the wider fund management team and participating in asset allocation decisions.
Working Relationships
Britam Asset Managers Kenya Portfolio Managers
Britam Asset Managers Uganda analysts and portfolio managers
Key Performance Measures
Investment Performance
Accurate Investment analysis
Qualifications
·
Bachelor’s degree in Commerce,
Economics, Statistics or related field
·
At least 2 years’ experience in a
similar position
·
Pursuing the CFA program with at
least level 1 qualification
Technical/ Functional competencies
·
Financial modelling skills
·
Knowledge of investments and
financial markets
·
Demonstrated ability to research,
analyse and evaluate investment strategies and positions
·
Excellent organisational and
analytical skills
·
Report writing and presentation
skills
Behavioural Competencies
·
Presenting and Communicating
Information – Speaks fluently; expresses opinions,
information and key points of an argument clearly; presents effectively;
responds quickly to others ‘reactions and feedback during conversations;
projects credibility.
·
Working with People – Shows respect for the views and contributions of team members;
shows empathy; listens, supports and cares for others; consults others and
pro-actively shares information and expertise with them; builds team spirit and
reconciles conflict; adapts to the team and fits in well.
·
Adhering to Principles and Values
– Upholds and encourages ethical
behavior and departmental values; demonstrates integrity; encourages individual
responsibility towards the community and the environment; models the
organizational values during every day interactions.
·
Analyzing – Analyses numerical data and all other sources of information,
breaking them into component parts, patterns and relationships; probes for further
information or greater understanding of a problem; makes rational judgments
from the available information and analysis; demonstrates an understanding of
how one issue may be part of a much larger system / process / problem.
·
Planning and Organizing – Adheres to and monitors clearly defined objectives;
plans activities and projects well in advance and takes account of possible
changing circumstances; identifies and organizes resources needed to accomplish
tasks; manages time effectively; monitors performance against deadlines and
milestones.
·
Delivering Results and Meeting
Customer Expectations – Focuses on customer needs and
satisfaction; sets and models high standards for quality and quantity; monitors
and maintains quality and productivity; works in a systematic methodical and
orderly way; consistently achieves projects goals.
·
Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’
actions and projects; takes initiative and works under own direction; initiates
and generates activity; introduces improvements into work processes; handles
problems with minimal guidance.
·
Leading and Supervising – Provides subordinates with a clear direction; motivates
and empowers others; provides subordinates with the relevant coaching; creates
a positive climate that fosters learning and development; identifies high
potential talent; sets and articulates the departmental vision and values
through own personal behavior; sets appropriate standards of behavior.
·
Formulating Strategies and Concepts – Works strategically to realize personal goals;
understands and effectively communicates the departmental strategy; translates
the departmental strategy and vision into operational responsibilities; takes
into consideration departmental strategy during all tasks; takes account of a
wide range of issues across, and related to current role.
·
Applying Expertise and Technology – Applies specialist and detailed technical expertise;
uses technology to achieve work objectives; develops job knowledge and expertise
(theoretical and practical) through continual professional development;
demonstrates an understanding of different organizational departments and
functions.
·
Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures
and policies; keeps to schedules; arrives punctually for work and meetings;
demonstrates a commitment to the organization; complies with legal obligations
and safety requirements of the role.
·
Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity;
accepts new ideas and change initiatives; adapts interpersonal style to suit
different people or situations; shows an interest in new experiences.
Candidates are required to demonstrate their ability to deliver
in this role in line with the requirements and expectations indicated. Only
shortlisted candidates will be contacted.
How to Apply
Head of Legal
Head of Legal – (1900004A)
Job Description
This role will provide Legal support to the insurance business by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and Regulations.
This role will provide Legal support to the insurance business by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and Regulations.
Responsibilities
·
Advise insurance business on all
matters touching on the law
·
Review newly instituted matters and
advise management
·
Research and interpret regulatory
requirements of new Insurance products and/or services
·
Provide assistance to the operational
areas with day-to-day regulatory Insurance compliance issues
·
Assist with handling more complex
Insurance regulatory compliance issues
·
Keep current on national requirements
regarding Insurance and communicate issues and new statutory developments to
executive team.
·
Provide high quality legal opinions
to enable effective management of legal risks
·
Regularly review the company’s legal
panel and advice management of any changes required in line with the SLAs.
·
Monitor court attendance by the
company’s appointed advocates on the company’s legal matters
·
Prepare Half yearly Legal reserves
reports for all legal claims matters
·
Manage the entire litigation process
with diligence, professionally and ensure timely closure of matters.
·
Negotiating out of court settlements
with a view of saving costs
·
Ensuring Legal Claims recoveries are
monitored and completed in a timely manner
·
Approving payment of legal fees and
judgments and or discharge Vouchers
·
Ensure safe custody of the insurance
instruments and documents such as charged documents and suit papers, and ensure
confidentiality and privacy of all legal data of the business
·
Provide legal advice to the insurance
business on all legal matters related to its activities and mandate premised on
a platform that is well researched, reasoned and timely
·
Ensuring insurance business is
compliant with all statutory requirements;
·
Advising management on the
interpretation, impact and effect of the relevant laws and general conditions
affecting their various areas of operation;
·
Providing strategic legal advice,
including advice on business and product development
·
Liaison with the various regulatory
agencies, including but not limited to IRA
·
Respond to demand letters and making
best efforts to sort out disputes before they are referred to a court of law
·
Liaise with company staff on required
documentation, witnesses etc. with respect to matters in court;
·
Adhere to the Delegated Authority: As
per the approved Delegated Authority Matrix
·
Adhere to the Legal Manual
·
Prepare appropriate reports as per
requirements and these include Monthly Legal Reports, Monthly Legislative
·
Reports and Quarterly Legal Risk
reports.
Qualifications
·
Bachelor’s degree in Law
·
Master’s degree in Law (added
advantage)
·
Diploma in Law
·
Advocate of the High Court of Kenya
·
Possess a valid Practising licence
·
Seven years’ experience in the
Insurance industry or in a busy law firm
·
Leaders of Teams Competency
Descriptions.
·
Deciding and Initiating Action –
Ensures key departmental objectives are met, takes responsibility for
decisions, actions, projects and people while focusing on achievement of
departmental results; takes initiative and works under own direction; initiates
and generates activity; makes quick, clear decisions with limited information
available which may include tough choices or considered risks; decisions and
actions take into account possible impact on all parts of the business.
·
Leading and Supervising – Provides
the department with a clear direction based on the overall strategic intent of
the organisation; Building high expectations about the success of the
department; motivates and empowers others with a clear sense of purpose;
creates a positive departmental climate that fosters learning and development;
acknowledges high potential talent; Recognize the potential of individuals sets
and articulates the vision and values through own personal behaviour; Push
autonomy and empowerment downwards through the department.
·
Persuading and Influencing – Gains
clear agreement and commitment from others by persuading, convincing and
negotiating to the benefit of the department; promotes the organisational
strategy during departmental conversations; makes effective use of political
processes to influence and persuade others; promotes ideas on behalf of the
department and the organisation; makes a strong personal impact on others;
takes care to manage the department’s impression and brand on others.
·
Formulating Strategies and Concepts –
Works strategically to realise organisational goals within the department; sets
and develops departmental strategies; identifies and develops positive and
compelling visions of the department’s future potential; Ensure departmental
Balanced Score Card objectives and KPI’s are met and Exceeded; Ensure Personal
Scorecard Objectives are met and exceeded; takes account of a wide range of
issues across, and related to, the organisation; Work with direct reports to
ensure the cascading of the strategic plan into integrated departmental plans
that are meaningful to individuals; encourages others to take a strategic and
long-term view in terms of the department’s future; Emphasise the impact and
importance of individual contributions to the successful implementation of the
organizational strategy in the department; Evaluate my own and others’
performance fairly and objectively; communicates the organisational strategy,
vision and objectives effectively across all levels in the department.
·
Entrepreneurial and Commercial
Thinking – Keeps up to date with competitor information and market trends;
identifies business opportunities for the department; maintains awareness of
developments, changes, Add value to the department by capitalising on new
business opportunities; trends and possible risks in the department’s structure
and politics; demonstrates financial awareness; Identify ways to increase the
Britam competitive advantage, exploiting those that will bring the greatest
return within an acceptable level of risk; ensures costs are monitored and
controlled and thinks in terms of profit, loss and added value; Ensure that
sufficient data about financial and other parameters of departmental
performance are available; Interpret departmental information objectively
against appropriate benchmarks.
·
Planning and Organising – Sets
clearly defined departmental objectives; plans activities and projects well in
advance and takes account of possible changing organisational and market
circumstances; identifies and organises resources needed to accomplish
projects; manages time effectively; monitors departmental performance against
deadlines and milestones.
·
Relating and Networking – Easily
establishes, as well as assists others in building meaningful relationships
with customers and staff across all levels of the organisation, inside and
outside of the department; relates well to people at all levels; facilitates
the resolutions of conflict and manages disagreements with tact and diplomacy.
·
Creating and Innovating – Promotes
departmental improvement within relevant scope of influence; produces and
encourages new ideas, approaches, or insights; creates the environment for
innovative products or designs; produces a range of solutions to the strategic
benefit of the department.
·
Adhering to Principles and Values –
Upholds and encourages ethical behaviour and organisational values;
demonstrates integrity; promotes and defends equal opportunities, builds
diverse teams; encourages departmental and individual responsibility towards
the community and the environment; models the organisational values during
every day interactions.
·
Achieving Personal Work Goals and
Objectives- Accepts and tackles demanding departmental and personal goals with
enthusiasm; leads by example by working hard and putting in longer hours in
order to ensure successful implementation and completion of projects; show
self-insight in own development needs.
·
Adapting and Responding to change –
Anticipates and effectively adapts to changing circumstances and ambiguous
situations; accepts and actively drives new ideas and change initiatives;
adapts interpersonal style to suit different individuals or situations; Monitor
changes in departmental issues, structures and dynamics and appreciate their
implications for the business; Demonstrate an understanding of the links
between the Britam’s structure, goals and capabilities; Constantly aware of
competitors, trends and changes in the markets that the Britam works within;
Maintains a focus on key priorities and deliverables, staying resilient in the
face of pressure; Implement changes within my department to achieve set change
goals; Responds flexibly to changing circumstances; Recognises when unable to
cope and asks others for help; Uses change as an opportunity to improve ways of
working, encouraging others’ buy-in; Takes ownership for communicating change initiatives
clearly, ensuring smooth implementation
·
Analysing – Strategically analyses
sources of information, breaking them into component parts, patterns and
relationships; makes rational judgements from the available information and
analysis; demonstrates an understanding of how one issue may be part of a much
larger system.
·
Cost Management- Demonstrates an
awareness of financial issues affecting my department; Use financial
information to monitor departmental performance and guide decisions;
Consistently identify opportunities to reduce costs within my department.
·
Staff development- Create a positive
departmental climate that fosters learning and development ; Identify
development needs within my department; Ensure direct reports have personal
development plans in place that are regularly reviewed; Provide honest and
constructive feedback on my team’s performance; Act as coach or mentor when
appropriate; Allocate power, responsibilities and authority to appropriate
subordinates.
How to Apply
Finance Advisor
Financial Advisor – (1900000T)
Job Description
Responsible for sales of all lines of business products within
the branch catchment. The job holder will be responsible for overall
accountability for the sales of all lines of business products and first hand
customer service. The position is purely a commissioned based role.
Responsibilities
·
Doing presentations to prospective
clients and selling to them suitable insurance products or other products
according to their needs.
·
Meeting sales targets as may be set
by the company from time to time.
·
Can serve clients of all lines of
business and provide excellent customer service to existing customers and
prospective clients
·
Ensuring high persistency of payments
through follow ups and reminders.
·
Maintaining close relationships with
clients and updating them on the status of their policies, new products and any
other information they may require.
·
Initiating and following through
premium collection procedures such as collecting cheques and other payment
authority documents.
·
Dedicated customer service to
clients at all times including assisting the client to effect changes on their
policies.
·
Promoting the company brand and
making sales during activations and other company events.
·
Attending branch and unit meetings as
may be required by the branch manager or unit manager.
·
Maintaining regular contact
with clients and providing additional insurance policies or other products
whenever needed.
·
Developing and maintaining a wide
network of friends, special interest groups and social clubs necessary for
forming a base of marketing and referrals.
·
Learning and using the company
software available for financial advisors in generating quotations and customer
service.
·
Delivering of policy documents to
clients in good time.
Qualifications
·
KCSE Mean grade of C- and above or
equivalent
·
University degree/Diploma is an added
advantage
·
Candidate should have a minimum age
of 23 years
·
Demonstrate good written and oral
communication skills
·
Experience in sales is an added
advantage
·
Certificate of proficiency is an
added advantage
How to Apply
Unit Manager
Unit Manager – (1900000S)
Job Description
We are seeking to fill several vacancies across our branch network to meet our recruitment and productivity targets across the board in line with the newly launched 2016-2020 Go for Gold Strategy.
The applicants should be focused, self-driven and proactive. They should have experience in recruiting and developing a high calibre team capable of meeting their individual and company targets.
The individual should also be good selling insurance products and other financial services and will also be expected to sell and meet a given personal target.
The main role of a Unit Manager will be to ensure that high production targets are met through a team of Financial Advisors and his/her personal production.
We are seeking to fill several vacancies across our branch network to meet our recruitment and productivity targets across the board in line with the newly launched 2016-2020 Go for Gold Strategy.
The applicants should be focused, self-driven and proactive. They should have experience in recruiting and developing a high calibre team capable of meeting their individual and company targets.
The individual should also be good selling insurance products and other financial services and will also be expected to sell and meet a given personal target.
The main role of a Unit Manager will be to ensure that high production targets are met through a team of Financial Advisors and his/her personal production.
Responsibilities
·
Sales planning that achieves the set
goals and objectives.
·
Selling of Life Products and other
company products as targets prescribe.
·
Quality recruitment, selection and
retention of productive Financial Advisors.
·
Conducting trainings on company
products, processes, sales and soft skills to achieve results.
·
Conduct Field Training with Financial
Advisors to ensure hands on approach to sales
·
Performance management and
supervision to drive sales across all product lines and meet targets.
·
Provide one-to-one coaching,
mentoring and motivation to members of their teams and ensure that they
effectively implement strategies and agreed action plans.
·
Market segmentation and opening of
markets for financial advisors to secure business.
·
Meeting the set persistency levels of
life business and retention targets for other lines of business.
·
Providing effective customer service
to both prospective and existing customers
·
Preparing sales and other management
reports as required from time to time
·
Performing any other duties as may be
assigned by the Branch Manager
Qualifications
·
A business related degree is a
minimum requirement or its equivalent
·
Minimum 3 years’ experience in Life
Insurance Unit Management will be an added advantage
·
Relevant professional qualifications
in COP. However, certification or proof of study in ACII, AIIK or CIM will be
an added advantage.
·
Excellent leadership,
communication and interpersonal skills
·
Above average computer skills
How to Apply
