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Vacancies in Britam, Kenya

Corporate Sales Executive


Corporate Sales Executive – Micro Insurance Business – (1900004B)
Job Description
The job holder provides sales related support to the assigned distribution channels and direct business.
Responsibilities

·         Assist in sourcing of business opportunities for Micro insurance business
·         Manage relationships with clients, brokers and partners
·         Participate in conducting market intelligence and initiate proactive and reactive business growth and retention initiatives
·         Assist Head of Business Development to gather marketing intelligence and statistics to facilitate development of strategies to give the company a competitive advantage in Micro insurance space
·         Participate in product development life cycle
·         Follow up on incentives for channels to ensure they are correctly processed and paid on time
·         Delegated Authority: As per the approved Delegated Authority Matrix
Qualifications
·         Bachelors’ degree in a business related field, post-graduate qualifications in marketing would be an added advantage
·         Professional qualification in Insurance (ACII, AIIK)
·         At least 3 – 5 years’ experience in sales preferably in the insurance and/or financial services industry
·         Training on sales and marketing;
·         A high degree of maturity and self-drive;
·         Capacity in sales management and in building business relationships;
·         Adequate leadership and communication skills.
·         Emerging Leaders Competency Descriptions.
·         Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
·         Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
·         Adhering to Principles and Values – Upholds and encourages ethical behaviour and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
·         Analysing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
·         Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
·         Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
·         Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
·         Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behaviour; sets appropriate standards of behaviour.
·         Formulating Strategies and Concepts – Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
·         Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
·         Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
·         Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.
Technical/ Functional competencies
·         Knowledge of micro insurance regulatory requirements
·         Knowledge of micro insurance products
·         Sales and marketing management skills
How to Apply

Research Analyst

Research Analyst ( Britam Asset Managers – Kenya)  (19000049)
Job Purpose and Key responsibilities
 Job Description
The research analysts will be responsible for undertaking research across asset classes to inform investment decisions and will report to the Senior Portfolio Manager.
Responsibilities
·         Perform analysis to come up with financial models on prospective investment opportunities and recommend investment decisions.
·         Derive capital market expectations.
·         Conducting market research across industries and gather market intelligence to enhance management of client funds.
·         Participating in security selection meetings.
·         Maintain up to date information on the latest economic trends globally, in the country and across sectors.
·         Presenting due diligence reports to the wider fund management team and participating in asset allocation decisions.
Working Relationships
Britam Asset Managers Kenya Portfolio Managers
Britam Asset Managers Uganda analysts and portfolio managers
Key Performance Measures
Investment Performance
Accurate Investment analysis
Qualifications
·         Bachelor’s degree in Commerce,  Economics, Statistics or related field
·         At least 2 years’ experience in a similar position
·         Pursuing the CFA program with at least level 1 qualification
Technical/ Functional competencies
·         Financial modelling skills
·         Knowledge of investments and financial markets
·         Demonstrated ability to research, analyse and evaluate investment strategies and positions
·         Excellent organisational and analytical skills
·         Report writing and presentation skills
Behavioural Competencies
·         Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
·         Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
·         Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
·         Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
·         Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
·         Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
·         Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
·         Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behavior; sets appropriate standards of behavior.
·         Formulating Strategies and Concepts – Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
·         Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
·         Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
·         Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.
Candidates are required to demonstrate their ability to deliver in this role in line with the requirements and expectations indicated. Only shortlisted candidates will be contacted.
How to Apply 

Head of Legal

Head of Legal – (1900004A)
Job Description
This role will provide Legal support to the insurance business by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and Regulations.
Responsibilities
·         Advise insurance business on all matters touching on the law
·         Review newly instituted matters and advise management
·         Research and interpret regulatory requirements of new Insurance products and/or services
·         Provide assistance to the operational areas with day-to-day regulatory Insurance compliance issues
·         Assist with handling more complex Insurance regulatory compliance issues
·         Keep current on national requirements regarding Insurance and communicate issues and new statutory developments to executive team.
·         Provide high quality legal opinions to enable effective management of legal risks
·         Regularly review the company’s legal panel and advice management of any changes required in line with the SLAs.
·         Monitor court attendance by the company’s appointed advocates on the company’s legal matters
·         Prepare Half yearly Legal reserves reports for all legal claims matters
·         Manage the entire litigation process with diligence, professionally and ensure timely closure of matters.
·         Negotiating out of court settlements with a view of saving costs
·         Ensuring Legal Claims recoveries are monitored and completed in a timely manner
·         Approving payment of legal fees and judgments and or discharge Vouchers
·         Ensure safe custody of the insurance instruments and documents such as charged documents and suit papers, and ensure confidentiality and privacy of all legal data of the business

·         Provide legal advice to the insurance business on all legal matters related to its activities and mandate premised on a platform that is well researched, reasoned and timely
·         Ensuring insurance business is compliant with all statutory requirements;
·         Advising management on the interpretation, impact and effect of the relevant laws and general conditions affecting their various areas of operation;
·         Providing strategic legal advice, including advice on business and product development
·         Liaison with the various regulatory agencies, including but not limited to IRA
·         Respond to demand letters and making best efforts to sort out disputes before they are referred to a court of law
·         Liaise with company staff on required documentation, witnesses etc. with respect to matters in court;
·         Adhere to the Delegated Authority: As per the approved Delegated Authority Matrix
·         Adhere to the Legal Manual
·         Prepare appropriate reports as per requirements and these include Monthly Legal Reports, Monthly Legislative
·         Reports and Quarterly Legal Risk reports.
Qualifications
·         Bachelor’s degree in Law
·         Master’s degree in Law (added advantage)
·         Diploma in Law
·         Advocate of the High Court of Kenya
·         Possess a valid Practising licence
·         Seven years’ experience in the Insurance industry or in a busy law firm
·         Leaders of Teams Competency Descriptions.
·         Deciding and Initiating Action – Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions take into account possible impact on all parts of the business.
·         Leading and Supervising – Provides the department with a clear direction based on the overall strategic intent of the organisation; Building high expectations about the success of the department; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledges high potential talent; Recognize the potential of individuals sets and articulates the vision and values through own personal behaviour; Push autonomy and empowerment downwards through the department.
·         Persuading and Influencing – Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department; promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department and the organisation; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
·         Formulating Strategies and Concepts – Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; Ensure departmental Balanced Score Card objectives and KPI’s are met and Exceeded; Ensure Personal Scorecard Objectives are met and exceeded; takes account of a wide range of issues across, and related to, the organisation; Work with direct reports to ensure the cascading of the strategic plan into integrated departmental plans that are meaningful to individuals; encourages others to take a strategic and long-term view in terms of the department’s future; Emphasise the impact and importance of individual contributions to the successful implementation of the organizational strategy in the department; Evaluate my own and others’ performance fairly and objectively; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
·         Entrepreneurial and Commercial Thinking – Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, Add value to the department by capitalising on new business opportunities; trends and possible risks in the department’s structure and politics; demonstrates financial awareness; Identify ways to increase the Britam competitive advantage, exploiting those that will bring the greatest return within an acceptable level of risk; ensures costs are monitored and controlled and thinks in terms of profit, loss and added value; Ensure that sufficient data about financial and other parameters of departmental performance are available; Interpret departmental information objectively against appropriate benchmarks.
·         Planning and Organising – Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing organisational and market circumstances; identifies and organises resources needed to accomplish projects; manages time effectively; monitors departmental performance against deadlines and milestones.
·         Relating and Networking – Easily establishes, as well as assists others in building meaningful relationships with customers and staff across all levels of the organisation, inside and outside of the department; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
·         Creating and Innovating – Promotes departmental improvement within relevant scope of influence; produces and encourages new ideas, approaches, or insights; creates the environment for innovative products or designs; produces a range of solutions to the strategic benefit of the department.
·         Adhering to Principles and Values – Upholds and encourages ethical behaviour and organisational values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages departmental and individual responsibility towards the community and the environment; models the organisational values during every day interactions.
·         Achieving Personal Work Goals and Objectives- Accepts and tackles demanding departmental and personal goals with enthusiasm; leads by example by working hard and putting in longer hours in order to ensure successful implementation and completion of projects; show self-insight in own development needs.
·         Adapting and Responding to change – Anticipates and effectively adapts to changing circumstances and ambiguous situations; accepts and actively drives new ideas and change initiatives; adapts interpersonal style to suit different individuals or situations; Monitor changes in departmental issues, structures and dynamics and appreciate their implications for the business; Demonstrate an understanding of the links between the Britam’s structure, goals and capabilities; Constantly aware of competitors, trends and changes in the markets that the Britam works within; Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure; Implement changes within my department to achieve set change goals; Responds flexibly to changing circumstances; Recognises when unable to cope and asks others for help; Uses change as an opportunity to improve ways of working, encouraging others’ buy-in; Takes ownership for communicating change initiatives clearly, ensuring smooth implementation
·         Analysing – Strategically analyses sources of information, breaking them into component parts, patterns and relationships; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
·         Cost Management- Demonstrates an awareness of financial issues affecting my department; Use financial information to monitor departmental performance and guide decisions; Consistently identify opportunities to reduce costs within my department.
·         Staff development- Create a positive departmental climate that fosters learning and development ; Identify development needs within my department; Ensure direct reports have personal development plans in place that are regularly reviewed; Provide honest and constructive feedback on my team’s performance; Act as coach or mentor when appropriate; Allocate power, responsibilities and authority to appropriate subordinates.
How to Apply

Finance Advisor

Financial Advisor – (1900000T)
Job Description
Responsible for sales of all lines of business products within the branch catchment. The job holder will be responsible for overall accountability for the sales of all lines of business products and first hand customer service. The position is purely a commissioned based role.
 Responsibilities
·         Doing presentations to prospective clients and selling to them suitable insurance products or other products according to their needs.
·         Meeting sales targets as may be set by the company from time to time.
·         Can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients
·         Ensuring high persistency of payments through follow ups and reminders.
·         Maintaining close relationships with clients and updating them on the status of their policies, new products and any other information they may require.
·         Initiating and following through premium collection procedures such as collecting cheques and other payment authority documents.
·          Dedicated customer service to clients at all times including assisting the client to effect changes on their policies.
·         Promoting the company brand and making sales during activations and other company events.
·         Attending branch and unit meetings as may be required by the branch manager or unit manager.
·          Maintaining regular contact with clients and providing additional insurance policies or other products whenever needed.
·         Developing and maintaining a wide network of friends, special interest groups and social clubs necessary for forming a base of marketing and referrals.
·         Learning and using the company software available for financial advisors in generating quotations and customer service.
·         Delivering of policy documents to clients in good time.
Qualifications
·         KCSE Mean grade of C- and above or equivalent
·         University degree/Diploma is an added advantage
·         Candidate should have a minimum age of 23 years
·         Demonstrate good written and oral communication skills
·         Experience in sales is an added advantage
·         Certificate of proficiency is an added advantage
How to Apply

Unit Manager

Unit Manager – (1900000S)
Job Description
We are seeking to fill several vacancies across our branch network to meet our recruitment and productivity targets across the board in line with the newly launched 2016-2020 Go for Gold Strategy.
The applicants should be focused, self-driven and proactive. They should have experience in recruiting and developing a high calibre team capable of meeting their individual and company targets.
The individual should also be good selling insurance products and other financial services and will also be expected to sell and meet a given personal target.
The main role of a Unit Manager will be to ensure that high production targets are met through a team of Financial Advisors and his/her personal production.
Responsibilities
·         Sales planning that achieves the set goals and objectives.
·         Selling of Life Products and other company products as targets prescribe.
·         Quality recruitment, selection and retention of productive Financial Advisors.
·         Conducting trainings on company products, processes, sales and soft skills to achieve results.
·         Conduct Field Training with Financial Advisors to ensure hands on approach to sales
·         Performance management and supervision to drive sales across all product lines and meet targets.
·         Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
·         Market segmentation and opening of markets for financial advisors to secure business.
·         Meeting the set persistency levels of life business and retention targets for other lines of business.
·         Providing effective customer service to both prospective and existing customers
·         Preparing sales and other management reports as required from time to time
·         Performing any other duties as may be assigned by the Branch Manager
Qualifications
·         A business related degree is a minimum requirement or its equivalent
·         Minimum 3 years’ experience in Life Insurance Unit Management will be an added advantage
·         Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
·          Excellent leadership, communication and interpersonal skills
·         Above average computer skills
How to Apply

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