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More Vacancies in KUTRRH (Over 37 Jobs)

Quality Assurance Specialist (2 Posts)


Ref: DCSQAS/KUTRRH/6
Department: Clinical Services
Section/Unit: Public Health & Quality Assurance
Reports to: Deputy Director – Public Health & Quality Assurance
Direct Reports: None

Job Purpose
Quality Assurance Specialist will plan, coordinate, and implement the quality management and quality improvement program at KUTRRH.
Responsibilities
·         Provide consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care.
·         Ensure policies and procedures are monitored and updated to include regulatory changes.
·         Perform routine inspections of finished products to check for defects and other problems before these products are shipped for distribution. They identify problems, separate defective products from non-defective products, create audit reports, and record corrective procedures to resolve product non-compliance
·         Maintain records of product tests and defects and summarize corrective actions taken.
·         Create operation manuals and training materials that outline operation processes and any updates to procedures or practices within the manufacturing or production process.
·         They also create operation manuals and training materials that outline operation processes and any updates to procedures or practices within the manufacturing or production process.
Qualifications
·         Bachelors’ Degree in a related field from a recognized institution.
·         At least four year’s working experience as a quality assurance specialist
·         Computer literate
·         Understanding quality assurance as well as production technologies and systems
Soft skills required for the job:
·         Communication skills
·         Commercial Awareness
·         Analytical skills
·         Attention to details
·         Time Management

Orthopaedic Trauma Technician (5 Posts)
Ref: DCSPT/KUTRRH/10
(5 Posts)
Department: Clinical Department
Section/Unit: Orthopedic Surgery
Reports to: Orthopedic Technologist
Job Purpose
Reporting to the Orthopedic Technologist, the Orthopaedic Trauma Technician job exists t0 support orthopedic surgeons and orthopedic technologist in the treatment and care of orthopedic patients at KUTRRH.
Responsibilities
·         Design, fabricate and apply sprints and casts on patients as well as remove them from orthopedic patients in the hospital.
·         Prepare or set up traction as requested by the physician and can assess patients in traction, detect deficiencies in the equipment and make adjustments as needed in the hospital.
·         Provide information and advice to patients and their relatives/careers regarding their cast or splint and manage their injuries in the orthopedic surgery unit of the hospital.
·         Deal with orthopedic patients’ problems, concerns and queries regarding casts or splints in the hospital.
·         Work with the orthopedic technologists to provide caste to patients with bone & joint problems in the orthopedic surgery unit of the hospital.
·         Fit and apply pre-operative braces, crutches and other soft goods to patients in the orthopedic surgery unit of the hospital.
·         Support with orthopedic procedures, including wound care, aspirations, minor surgical procedures and fracture reductions in the hospital.
·         Give patients instructions concerning cast care and the use of orthopedic appliances in the orthopedic surgery unit of the hospital.
·         Clean and stock casts and soft goods room, order special supplies or equipment in the orthopedic surgery unit of the hospital.
·         Support patients and their relatives throughout their time in plaster room in the orthopedic unit of the hospital.
Qualifications
·         Certificate in Orthopedic Plaster & Traction Technology from a recognized institution
·         Diploma in Orthopedic and Plaster Technology from a recognized institution
·         At least three years’ working experience as an Orthopaedic Trauma Technician in a reputable health facility.
·         Registration with the respective regulatory or professional body if applicable
·         Computer literate
·         Knowledge of relevant legislations
·         Knowledge of professional standards
Soft skills required for the job:
·         Communication skills
·         Observation skills
·         Analytical skills
·         Compassionate
·         Team player
·         Ability to work under pressure

Mortuary Manager
Ref: DCSFHM/KUTRRH/10
Department: Clinical Services
Section/Unit: Funeral Home
Reports to: Chief Pathologist
Direct Reports:
1.  a) Senior Mortician
2.  b) Mortician
Job Purpose
Reporting to the Chief Pathologist, the Mortuary Manager job exists to provide leadership and management of the Funeral Home, coordinate and provide funeral services at the KUTRRH.
Responsibilities
·         Plan for all funeral home services and resources required at the funeral home and thus participate in and contribute to the overall strategic planning of the hospital.
·         Ensure and coordinate the implementation of the hospital strategic plan in the funeral home within its vision, mission and culture and other national frameworks.
·         Set marketing, sales, or other financial targets for the funeral home establishments ensure their achievement within the framework overall goals of the hospital.
·         Provide leadership and management to the staff in the funeral home by giving them guidance, directions and mentorship in order to offer quality funeral services in the unit of the hospital.
·         Coordinate and provide funeral services in the funeral home according to clients’ needs and the established standards and regulations in the hospital.
·         Ensure that the funeral home has all human and non-human resources required to offer funeral services in the unit of the hospital.
·         Collaborate with the Chief Pathologist in providing pathology services to clients at funeral home.
·         Supervise morticians together with their services, in the funeral home of the hospital to ensure that they offer timely funeral services within the expected standards, complying with the established ethics, standards and regulations in the hospital.
·         Ensure and coordinate continuous training and development of the funeral home staff, for their effective and efficient performance and productivity in the hospital.
·         Ensure that the funeral home assets are sufficient and that they are functioning properly in order to offer quality and timely funeral services in the hospital.
·         Research the need for, plan and implement changes to services delivery at the funeral home in order for them to meet hospital and community needs.
·         Respond to, in collaboration with the legal officers, customer needs and complaints, legal inquiries, payments negotiations, or other post service matters in the funeral home of the hospital.
·         Review financial statements, sales or activity reports, or other performance data in order to identify opportunities for cost reduction, profit maximization and/or service improvement in the funeral home of the hospital.
·         Ensure completion of funeral services records such as state-required documents, tracking documents, or product inventories in the funeral home of the hospital.
·         Advise on funeral home services’ situation to the hospital executive and other sections/units and the general public in the appropriate media.
·         Monitor and evaluate progress and achievement of funeral home services, and prepare and disseminate periodic reports appropriately.
Qualifications
·         Bachelor of Science in Medical Laboratory Sciences or in Human Anatomy
·         Higher Diploma in Histopathology from a recognized institution
·         Certificate in Mortuary Sciences from a reputable institution
·         Masters of Science in Medical Laboratory Sciences or in Human Anatomy from a recognized institution is an added advantage
·         At least five years’ experience as a Mortuary Manager or Mortuary Superintendent in a reputable hospital or a funeral home.
·         Computer literate
·         Knowledge of relevant legislations
·         Knowledge of professional standards
·         Registration with the relevant regulatory or professional.
Soft skills required for the job:
·         Communication skills
·         Organizational skills
·         Leadership skills
·         Analytical skills
·         Compassionate
·         Ability to handle grief
·         Ability to work under pressure

Mortician (3 Posts)
Ref: DCSM/KUTRRH/14
(3 Posts)
Department: Clinical Services
Section/Unit: Funeral Home Services
Reports to: Senior Mortician
Job Purpose
Reporting to the Senior Mortician, the Mortician job exists to provide funeral services at the funeral home of the KUTRRH.
Responsibilities
·         Ensure that the funeral home preservation equipment and other machinery are in the right condition and thus functioning properly for the provision of quality funeral services delivery in the funeral home of the hospital.
·         Report any malfunction of any funeral home equipment and other machinery to the senior mortician in the funeral home of the hospital.
·         Work in collaboration with hospital public health office in the implementation of all health and sanitation policies, procedures and practices in the funeral home of the hospital.
·         Obtain information needed to complete legal documents, such as death certificates or burial permits at the funeral home of the hospital.
·         Provide proper record keeping and provide custody of all documentation at the funeral home of the hospital.
·         Receive, prepare, preserve, and prepare and dispatch bodies to the family members if deceased at the funeral home of the hospital.
·         Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services I the funeral home of the hospital.
·         Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services at the funeral home of the hospital.
·         Prepare bodies are prepared for burial by cleaning and embalming them with the appropriate clothing materials at the funeral home of the hospital.
·         Provide information on funeral service options, products, or merchandise and maintain a casket display area at the funeral home of the hospital.
·         Discuss and negotiate prearranged funerals services with clients at the funeral home of the hospital.
·         Support in running the funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff at the funeral home of the hospital.
·         Maintain the proper cleanliness, hygiene and sanitation of the funeral home facilities and grounds, in the hospital.
Qualifications
·         Diploma in Medical Laboratory Science/Technology from a recognized institution.
·         Certificate in Mortuary Practice from a recognized institution.
·         At least two years working experience as a Mortician in a reputable funeral home.
·         Computer literate
·         Knowledge of relevant legislations
·         Knowledge of professional standards
·         Registration with the relevant regulatory body if applicable.
Soft skills required for the job:
·         Communication skills
·         Organizational skills
·         Observation skills
·         Analytical skills
·         Compassionate
·         Ability to work under pressure

Chief Finance Officer
Ref: DFSPCFO/KUTRRH/4
Department: Finance Strategy and Planning
Section/Unit: None
Reports to: Director of Finance Strategy & Planning (DFSP)
Direct Reports: Senior Accountant
Job Purpose
Reporting to the Director of Finance Strategy & Planning, the Chief Finance Officer administers, directs and monitors all hospital financial activities and keeps the CEO, and the Hospital Board of Directors informed of the financial condition of the facility.
Responsibilities
·         Provides proactive, sound guidance regarding management of assets and investments, and financial trends within the facility.
·         Works with department managers and patient care executives to implement financial plans and productivity benchmarks, and to monitor progress toward financial goals.
·         Is actively involved in KUTRRH approaches, corporate performance and the growth of a team-oriented culture.
·         In conjunction with the Director Finance Strategy & Planning, establishes a five -year strategic financial plan for the hospital as part of the hospital’s strategic planning process.
·         Employs a system of responsible accounting, including budget and internal controls.
·         Ensures that monthly financial statements and bi-weekly productivity reports are completed and distributed on a timely basis.
·         Ensures that all balance sheet accounts are reconciled on a monthly basis and a system of internal controls are in place to facilitate a clean audit opinion with no audit adjustments or internal control deficiencies noted.
·         Maintains effective revenue cycle processes to keep patient accounts receivable at an acceptable level and also increasing the hospital’s cash flow.
·         Maintains a thorough working knowledge of managed care reimbursement payment methodologies, including: contractual accounting, payment calculations, billing requirements and compliance issues.
·         Specific areas of responsibility include: patient financial services; maximizing cash flow consistent with sound credit and collection policies while maintaining good rapport with the community; financial reporting with detailed analysis of financial statements and variances from budget; audits of financial statements and internal controls; examination of insurance policies to ascertain that hospital assets are properly insured against loss and that the hospital’s liability coverage meets KUTRRH Financial policy requirements.
·         Monitors capital asset expenditures and depreciation; prepares annual operating budgets with input and involvement at the departmental level, as well as capital budgets and cash flow projections; arranges lines of credit and maintains proper banking relations; and adheres to KUTRRH corporate compliance standards and procedures.
·         Typically supervises the areas of Accounting, Admitting/Registration, Patient Financial Services, Credit and Collection, Purchasing, Health Information Management, Payroll and Cashier. May oversee other departments, as required at the individual hospital.
·         Keeps the KUTRRH team and CEO aware of all key financial developments.
·         Fulfills accountability for the hospital by submitting to KUTRRH all appropriate reports and functions as a cooperating member of a great team.
·         Ensures that hospital management fees are paid in accordance with the contract terms. Works closely with the DFSP, CEO to resolve any payment issues quickly.
·         Monitors hospital compliance within Public Finance Management Act, 2012 and its regulation.
·         Works closely with the KUTRRH Head of Procurement and Supply Chain Management to ensure compliance.
·         Assures renewal of the hospital management contract and works closely with the CEO, DFSP and staff to negotiate the renewal contract.
Qualifications
·         Bachelor’s Degree in Commerce, Accounting, or related field from a recognized institution.
·         Masters in accounting or Business Administration preferred from a recognized institution.
·         At least seven years’ experience as a Chief Finance Officer coupled with hospital or related financial sector experience.
·         CPA, CMA, ACCA, CFA
·         Computer literacy
·         Knowledge of business & management experience
·         Knowledge of economic & accounting principles
Soft skills required for the job:
·         Communication skills
·         Financial Accounting skills
·         Cash management skills
·         Leadership skills
·         Problem solving skills
·         Multi-Tasking skills
·         Interpersonal skills
·         Confidentiality skills
·         Strategic Thinker

Cashier (4 Posts)
Ref: DFSPC/KUTRRH/10
(4 Posts)
Department: Finance
Section/Unit: None
Reports to: Accountant
Job Purpose
Reporting to the Accountant, the Cashier exists to manage all cash transactions at KUTRRH.
Responsibilities
·         Balancing daily cash accounts at the end of each day in the hospital.
·         Checking the daily cash balance.
·         Solving all their cash related queries.
·         Organizing all the work they do and maintaining the accounting records.
·         Reporting discrepancies they find within the accounts to their superiors.
·         Making daily, weekly and monthly transaction reports.
·         Cash checks for customers.
·         Calculate total payments received during a time period, and reconcile this with total sales.
·         Keep periodic balance sheets of amounts and numbers of transactions.
·         Compute and record totals of transactions.
·         Provides pricing information by answering questions
·         Balances cash drawers by counting cash at the beginning and end of the shift in the hospital
·         Verifies insurance acceptance by reviewing and recording insurance claims.
Qualifications
·         A Diploma in Accounting from a recognized institution
·         Bachelor’s Degree in Business or Finance related field will be an added advantage.
·         At least two years working experience as a cashier in a reputable organization.
·         CPA or related field.
·         Computer literacy
·         Knowledge of business & management experience
·         Knowledge of economic & accounting principles
Soft skills required for the job:
·         Communication skills
·         Financial Accounting skills
·         Cash management skills
·         Leadership skills
·         Problem solving skills
·         Multi-Tasking skills
·         Interpersonal skills
·         Confidentiality

Senior Accountant (2 Posts)
Ref: DFSPSA/KUTRRH/8
(2 Posts)
Department: Finance
Section/Unit: None
Reports to: Chief Finance Officer
Direct Reports: Accountant
Job Purpose
The Senior Accountant will prepare financial statements and supporting schedules according to monthly close schedule at KUTRRH.
Responsibilities
·         Analyze revenues, commissions and expenses to ensure they are recorded appropriately on a monthly basis.
·         Prepare monthly account reconciliations.
·         Analyze financial statements on a monthly basis and report on variances.
·         Prepare financial and tax audits.
·         Assist with preparing tax returns and corporate reporting requirements at KUTRRH.
·         Prepare quarterly producer commission reports, analyzing and correcting discrepancies.
·         Assist in documentation and monitoring of internal controls
·         Support CFO in ensuring that intercompany cost allocations are in line with management agreements and transfer pricing policy.
·         Establish and maintain systems for cost-sensitivity analysis and early-warning of cost-overruns
·         Work consultatively with the respective departments on cost reduction initiatives
·         Develop and maintain internal control and effective accounting system and policies for the set up.
·         Perform cash flow forecasting, budgeting and working closely with the operations and project teams in analyzing margins, variances and cost analysis.
·         Facilitate and complete monthly close procedures.
·         Issue project cost reports for review and approval.
Qualifications
·         Bachelor Degree in Accounting or Finance from a recognized Institution.
·         Masters in Accounting or Finance from a recognized Institution will be an added advantage
·         At least five year’s working experience as an accountant in a similar organization.
·         CPA, ACCA or related field
·         Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP).
·         Hands-on experience with accounting software.
Soft skills required for the job:
·         Communication skills
·         Analytical skills
·         Attention to details
·         Accounting skills

Internal Audit Manager
Ref: DFSPIA/KUTRRH/6
Department: Hospital Board
Section/Unit: Internal Audit
Reports to: Chief Executive Officer
Direct Reports: Internal Auditor (Audit Analyst)
Job Purpose
Reporting to the Chief Executive Officer, the Internal Audit Manager job exists to coordinate and provide internal audit services, and advise the hospital board and executive Committee on the same.
Responsibilities
·         Formulate, implement and coordinate the hospital’s internal audit strategy in collaboration with the Audit & Compliance committee.
·         Coordinate and implement the internal audit programmes, process and procedures in collaboration with the Audit & Compliance Committee.
·         Develop initiatives aimed at improving operational efficiencies and assess compliance with the hospital financial policies, procedures and regulations.
·         Maintain strong internal audit policies, processes and controls in order to provide timely, consistent and accurate financial, management information for effective decision making in the hospital.
·         Implement the hospitals’ internal audit strategy, policies and procedures within the framework of its strategic plan and policies.
·         Carry out risk identification, assessment and audit planning for high risk areas within the operations of the hospital.
·         Report and communicate Audit findings and recommendations to the management.
·         Evaluate corporate governance processes in the hospital and make recommendations for improvement.
·         Develop and spearhead anti-fraud strategy in collaboration with the compliance function.
·         Plan and co-ordinate timely performance of special audit investigations and forensic audits in the hospital as necessary.
·         Attend the hospital Audit & Compliance committee meetings as the Committee Secretary.
·         Carry out regular compliance tests on the hospital’s operating systems, policies and procedures and make the necessary recommendations.
·         Evaluate the reliability, integrity, timeliness and accuracy of financial and operating information to facilitate sound decision making by the hospital management.
·         Introduce, inculcate and maintain the culture of integrity and accountability within the framework of the hospital policies and guidelines.
·         Ensure that the internal audit section of the hospital has all human and nonhuman resources required to offer internal audit services in the hospital.
·         Participate in the recruitment and induction, and disciplinary action and processes of internal audit section staff within the established policies and procedures in collaboration with the human resource section in the hospital.
·         Supervise internal audit section staff together with their services, to ensure that they offer timely internal audit services within the expected standards, complying with the established policies, procedures and practices in the hospital.
·         Ensure and coordinate continuous training and development of staff in internal audit section for their effective and efficient performance and productivity in the hospital.
·         Ensure and provide internal audit advisory service to the hospital executive, board and other sections and units and other stakeholders through the appropriate media.
·         Work with other section heads and specialists to solve single or multiple problematic integrity and accountability issue (s), whenever it arises in the hospital.
·         Monitor and evaluate performance against standards or agreed targets, use audits, feedback loops and corrective action to ensure continuous improvement, prioritize and escalate issues resulting in non-compliance.
Qualifications
·         Bachelors’ Degree in Accounting, Finance or Business Management from a recognized institution
·         Masters’ Degree in Business or related field from a recognized institution will be an added advantage
·         At least seven years working experience as an Internal Audit Manager
·         Computer literate
·         Knowledge of the relevant legislations
·         Knowledge of professional standards
·         Registration with respective accredited regulatory or professional body.
·         CIA, ACA, CPA,CISA
Soft skills required for the job:
·         Communication skills
·         Leadership skills
·         Team building skills
·         Organizational skills
·         Problem solving skills
·         Observation skills
·         Analytical skills
·         Ability to confront and probe
·         Ability to work under pressure

Accountant (3 Posts)
DFSPA/KUTRRH/9
Purpose Of The Job
Reporting to the Senior Accountant, the Accountant job exists to prepare, analyze, and review transactions, financial data, and continuously report any data and financial information that facilitate decision making at the KUTRRH.
Responsibilities
·         Perform financial calculations to support financial transactions.
·         Assist in ensuring departmental compliance with established policies and other regulatory standards.
·         Participate in performance improvement.
·         Prepare statistical reports and create standard and ad hoc reports for Chief Finance Officer and other departments as requested.
·         Operate computers programmed with accounting software to record, store, and analyze data and information in the hospital.
·         Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes in collaboration with the finance unit of the hospital.
·         Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers in the hospital.
·         Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses in the hospital.
·         Code financial documents and files according to financial policies and procedures of the hospital.
·         Reconcile, note and report, if any, accounting discrepancies found in records of the hospital.
·         Access computerized financial information to answer general questions as well as those related to specific accounts in the hospital.
·         Match order forms with invoices, and payments and record the necessary information in the hospital.
·         Compare computer printouts to manually maintained journals to determine if they match or not in the hospital.
·         Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal and report the same in the hospital.
·         Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists in the hospital.
·         Compile budget data and documents, based on estimated revenues and expenses and previous budgets and report the same in the hospital.
·         Prepare and disseminate financial report appropriately making the recommendations to the respective stakeholders in the hospital
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor of Commerce or related field from a recognized Institution.
Minimum level of knowledge required for the job:
·         Knowledge of Accounting information systems
·         Demonstrate excellent analysis skills
·         Demonstrate excellent reporting skills
·         Knowledge of relevant accounting principles
·         Computer Literate
Professional qualifications required to effectively perform in the role:
·         CPA, ACCA
Soft skills required for the job:
·         Communication skills
·         Team player
·         Organizational skills
·         Detail oriented
·         Observation skills
·         Analytical skills
·         Ability to work under pressure
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least five year’s working experience as an accountant in a reputable organization.

Credit Control & Insurance Manager
DFSPCM/KUTRRH/6
Purpose Of The Job
Responsible for all collection functions necessary to ensure the prompt and correct payment to the Hospital of all monies owed by patients and insurance providers will be responsible for working accounts with balances according to their respective payer at KUTRRH.
Responsibilities
·         Participate in formulation, reviewing and implementation of the Hospital’s credit control procedures
·         Ensuring that all transactions in the department are compliant with statutory and hospital regulations.
·         Responsible for the timely and accurate review of posting and balancing of payment/rejection and adjustment transactions which are necessary for closing accounts.
·         Have specific operational knowledge of assigned insurance billing contract, agreements and responsibilities in reviewing and following up aged debt.
·         Be cognizant of responsibility of credit controller role in affecting hospital cashflow.
·         Follow key processes and procedures in completing credit control tasks to quality standards.
·         Collaborate with team members to facilitate the delivery of effective billing services and follow-up to all customers to promote account reconciliation.
·         Manage assigned list by ensuring the timeliness and accuracy of billings, collections, contractual postings, payments and adjustments of accounts based upon functional standards.
·         Resolve incoming queries on billing or outstanding accounts from patients, insurance companies, consultants in a professional and efficient manner.
·         Responsible for updating system notes with account activity, status and expected reimbursement.
·         Developing service level agreements and executing 3rd party contract on delegation
·         Apply reminders on account to ensure full follow through by relevant insurance group.
·         Have sufficient knowledge or access to knowledge to provide correct information with regard to fees, excesses or co-payments on individual policies or individual procedures.
·         Handle disputed bills and negotiate to bring payment within the agreed terms.
·         Provide accurate advice on billing queries.
·         Ensure that debts are paid in a timely manner.
·         Prepare and submit daily, weekly, and monthly reports for the department.

·         Overseeing key account and customer relationship management
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor’s Degree in Finance, Science, Social Sciences or related field from a recognized Institution.
Minimum level of knowledge required for the job:
·         Operational knowledge of Credit Control processes and requirements
·         Be competent in the use of the IT structure and processes that support business office processes and credit control.
Professional qualifications required to effectively perform in the role:
·         A post-graduate in a related field or any parastatal related training.
Soft skills required for the job
·         Communication skills
·         Team Management skills
·         Analytical thinking skills
·         Problem solving skills
·         Multi-tasking skills
·         Organizational skills
·         Excellent negotiations skills.
Relevant Work Experience Required
Minimum number years of experience the jobholder is required to have to be appointed to the position:
·         At least five years working experience in Credit Control, Finance, Tax or a related field.

Credit Control Officer
DFSPCCO/KUTRRH/9
Purpose Of The Job
Reporting to the Credit Control and Insurance Manager, the Credit Control Officer job exists to ensure proper maintenance of monthly cash collections performance as per set target and carrying out credit control administration activities as per the credit control process at KUTRRH.
Responsibilities
·         Provide accurate advice on billing queries
·         Ensure that debts are paid in a timely manner.
·         Prepare and submit daily, weekly, and monthly reports for the department.
·         Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
·         Monitor contract’s expiry dates and escalate contracts due for renewal to respective billing supervisor.
·         Handling disputed bills and negotiating to bring payment within the agreed terms.
·         Overseeing key account and customer relationship management.
·         Developing credit management capability within the department
·         Ensuring monthly and year end processing deadlines are met as required.
·         Ensuring stability of cash flows for operational and investment purpose through preparing and implanting cash collection budget.
·         Undertaking account reconciliation and sending out timely client statements letters as may be agreed from time to time
·         Maintain up to date customer credit control file which should include: contracts, letters, demand notices, correspondences, credit notes, suspension notices, and termination.
·         Determining clients’ particular needs and financial situations by scheduling factfinding appointments
·         Developing a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
·         Giving sound insurance advisory services and support to the clients, selling insurance policies to customers.
·         Apply reminders on account to ensure full follow through by relevant insurance group in liaison with the Insurance Officer.
·         Provide accurate advice on billing queries at the hospital.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor’s Degree in Business Management related field from a recognized Institution
Minimum level of knowledge required for the job:
·         Operational knowledge of Credit Control processes and requirements
·         Be competent in the use of the IT structure and processes that support business office processes and credit control.
Professional qualifications required to effectively perform in the role:
·         ACII, CPA or related field.
Soft skills required for the job:
·         Communication skills
·         Team Management skills
·         Analytical thinking skills
·         Problem solving skills
·         Multi-tasking skills
·         Organizational skills
·         Conflict Management Skills
·         Excellent negotiations skills.
Relevant Work Experience Required
Minimum number years of experience the jobholder is required to have to be appointed to the position:
·         At least four years working experience in Finance or Credit Control

Insurance Officer
DFSPIO/KUTRRH/9
Purpose Of The Job
Reporting to the Credit Control & Insurance Manager, the insurance officer job is Responsible for all collection functions necessary to ensure the prompt and correct payment to the Hospital of all monies owed by patients and insurance providers at KUTRRH.
Responsibilities
·         Processing and documentation (claims and payment processing and medical coding) of health insurance claims
·         Responsible for updating internal databases, which electronically store and organize patients’ records, billing details as per the registration forms
·         Liaise with Insurance underwriters on claims adjustment at the point of admission and discharge
·         Ensuring patients ac are billed within KUTRRH defined protocols and standards laid out
·         Insurance claims reporting, reconciliation and analysis of trends with regard to medical claims
·         Ensuring medical records are accurate and that the database is secure.
·         Participate in all audits, service evaluations and process reviews to enhance the delivery of billing service to customers/stakeholders.
·         Participate in regular checking, review and reconciliation of billing to ensure validity of insurance management reporting
·         Resolve incoming queries on billing from patients, insurance companies, consultants or colleagues in a professional and efficient manner
·         First point of contact with Insurance underwriters on claims and settlement ensuring a defined service level agreement is in place
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor’s Degree in Commerce and related field from a recognized Institution
Minimum level of knowledge that would be regularly applied to the job:
·         Operational knowledge of Insurance and credit processes and requirements
·         Have specific operational knowledge of assigned insurance billing contracts, agreements
Minimum level of professional qualifications required to effectively perform in the role:
·         Professional Insurance certification
Typical soft skills that would be regularly applied to the job:
·         Communication skills
·         Analytical thinking skills
·         Problem solving skills
·         Multi-tasking skills
·         Organizational skills
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least three years working experience in Insurance, Finance or Credit Control.
·         Previously worked in an Insurance or hospital set up handling insurance claims

ICT Manager
DCSAICTM/KUTRRH/6
Purpose Of The Job
Reporting to the Director corporate services, the ICT Manager job exists to oversee and coordinate the ICT function, and advise the Hospital Management on the same at KUTRRH.
Responsibilities
·         Oversee and manage the ICT function of the hospital by ensuring that all its services are well planned for in order to support timely and quality service delivery in the hospital.
·         Participate in and contribute to the overall strategic planning process for the hospital.
·         Provide leadership, guidance and direction to ICT division in order to support timely and quality clinical services, research and training services delivery in the hospital.
·         Provide supportive supervision of ICT division facilities and services in its sections and units in the hospital.
·         Ensure that he ICT division supports generation of the target revenue required to facilitate the delivery of its services and other financial obligations of the hospital.
·         Ensure proper coordination of the implementation of the hospital strategic plan in the ICT division within its vision, mission and culture and other national and international frameworks.
·         Ensure that the ICT division has all human and non-human resources required to offer ICT services in order to support clinical referral, research and training services in the hospital.
·         Oversee and ensure the recruitment, maintenance and disciplinary action and processes of the ICT division staff in the hospital.
·         Oversee and coordinate the provision of timely quality and sufficient ICT services in the hospital within the established policy and professional frameworks in the hospital.
·         Ensure continuous training and development of ICT division staff for their effectiveness and efficiency and thus performance and productivity in the hospital.
·         Ensure continuous advisory services concerning ICT services and service delivery to the hospital executive and other stakeholders through the appropriate media.
·         Work in collaboration with other divisions, sections and units in dealing with thematic ICT issues for timely quality clinical referral, research and training services in the hospital.
·         Ensure and oversee monitoring and evaluation of the ICT division in order to establish its progress and achievement, and thus prepare and disseminate periodic reports appropriately.
·         Anticipate business needs and identify and propose ICT products and services to fulfil those needs.
·         Manage overall systems control by safeguarding the systems against deliberate efforts to fraudulently abusing it through physical and logical systems security and establishment of security features within the system for control purpose, though network monitoring and management
·         Coordinate and provide ICT systems support services and service delivery in the hospital
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelors’ Degree in IT, Computer Sciences/ Engineering/or related Degree from a recognized institution
·         Masters’ Degree in IT or Computer Sciences/ Engineering/or related field from a recognized institution
Minimum level of knowledge required for the job:
·         Knowledge of relevant legislations
·         Knowledge of professional standards
·         Human resource management skills
Professional qualification required to effectively perform in the role:
·         Professional certification such as Certified Computer Network Professional (CCNP), CCNA, MCSE, MCSA, MCSD, Oracle Certified Database administrator OCDBA, Microsoft Certified databases Administrator MCDBA or their equivalent qualification from a recognized institution.
·         Member of an ICT professional body.
Soft skills required for the job:
·         Communication skills
·         Organizational skills
·         Leadership skills
·         Team building skills
·         Analytical skills
·         Ability to work under pressure
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least seven years working experience as an ICT Manager or Project Manager in an ICT environment, in a similar position.

Storekeeper (5 Posts)
CEOSK/KUTRRH/10
Purpose of the Job
Reporting to the Procurement Officer-General Supplies, the Storekeeper job exists to coordinate and provide storekeeping services, ensuring safety, security, availability and sufficiency of all goods at KUTRRH.
Responsibilities
·         Coordinate all the operations and activities in the general stores of the hospital.
·         Receive, verify against the LPOs, and inventories all goods procured and delivered by suppliers in the hospital.
·         Ensure the proper quality and quantity of all goods delivered by suppliers before stocking them in their respective storage facilities in the hospital.
·         Ensure that all goods delivered by suppliers in the general stores are appropriately stocked and refrigerate for safe keeping in the hospital.
·         Manage all goods in the store by ensuring that they are sufficient, safe, secure and in good condition and within the validity periods in the hospital.
·         Ensure that store supervisors record all goods received into and all goods issued from the general store of the hospital.
·         Receive requisitions from heads of units, sections and departments, process them and forward them to the store supervisors to dispatch them as per supply chain management policies and procedures of the hospital.
·         Cross check and reconcile receivables, issuances and balance in stock in order to track stock of goods in the store for sufficient supply in the hospital.
·         Track the movement of goods into and from the store in order to ensure their availability and sufficiency and thus steady supply in hospital.
·         Note and report damages, expiry and discrepancies for accounting, reimbursement and record-keeping purposes in the store of the hospital.
·         Prepare requisition list for goods to be procured in order to replenish stocks, and forward it to the Procurement Officer accordingly for their procurement in the hospital.
·         Prepare and balance ledger books to ensure proper record keeping in the store of the hospital.
·         Compile stores reports and disburse them according to the appropriate offices in the hospital.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Diploma in Supply Chain Management related course
·         A Degree will be an added advantage
Minimum level of professional qualification required to perform effectively in the role:
·         Registered with the Kenya Institute of Supplies Management
Minimum level of knowledge that would be regularly applied to the job (Need to know):
·         Computer literate
·         Knowledge of procurement and supply chain management systems
·         Knowledge of relevant legislations
·         Knowledge of professional standards
Typical soft skills that would be regularly applied to the job (Attributes):
·         Communication skills
·         Organizational skills
·         Observation skills
·         Analytical skills
·         Team building skills
Relevant work experience required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least two years’ working experience as a Storekeeper in a reputable organization

Procurement Assistant (3 Posts)
CEOPA/KUTRRH/10
Purpose Of The Job
Reporting to the Procurement Officer, the Procurement Assistant job exists to promote a collaborative, client focused, quality and result oriented approach in the Procurement Unit and effective delivery of the procurement services at KUTTRH.
Responsibilities
·         Maintaining an updated supplier’s database in the system.
·         Assist in risk analysis of contracts conditions, costs and sub-contracts and preparing reports on Procurement matters.
·         Assist with the coordination with the selected bidder to ensure completion of administrative processes including Bid Security, contract award notice and that contract documents are distributed accordingly.
·         Provide purchased materials to the responsible receiving office and do all actions for completing the process.
·         Maintain appropriated records to ensure that procurement process, decision, and contractual agreement are accurately documented for accountability and audit process.
·         Assist with the preparation of Request for Quotation, Initiations to Bid, Requests for Proposal and co-ordination of their timely dispatch.
·         Assist the Procurement Officer in maintaining current up to date procurement documents.
·         Verify current inventory levels and keep records to prevent inventory gaps.
·         He/She will note when inventory is low and it is time to order new products.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role
·         Bachelor’s Degree/ Diploma in Supplies Chain Management or related course from a recognized institution
Minimum level of professional qualification & compliance required to perform effectively in the role:
·         Registered with Kenya Institute of Purchasing and Supplies Management (KISM)
Minimum level of knowledge that would be regularly applied to the job (Need to know):
·         Computer Literate
·         Knowledge of e-procurement systems
·         Knowledge in professional standards
Typical soft skills that would be regularly applied to the job (Attributes):
·         Communication skills
·         Organizational skills
·         Observation skills
·         Analytical skills
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least two years working experience as a Procurement Assistant in a reputable organization.

Procurement Officer (3 Posts)
CEOPO/KUTRRH/7
Purpose Of The Job
Reporting to the Procurement Supply Chain Manager, the Procurement Officer – General Supplies job exists to plan and procure general hospital supplies within the framework of Public Procurement and Disposal Act and the procurement policy of KUTRRH.
Responsibilities
·         Participate in preparing the annual procurement plan through consolidation of needs from heads of units, to ensure all needs are captured and supplied in the hospital.
·         Plan for the purchase of all general supplies required for the proper running of the hospital.
·         Receive requisitions for the procurement of tools, equipment and materials from heads of units of the hospital.
·         Prepare purchase orders for the procurement of all general supplies needed for running the hospital.
·         Receive and evaluate quotations and submit the report to the procurement and supply chain manger to assist in selecting suppliers through the tender committee of the hospital.
·         Prepare and offer tenders for general hospital supplies to bidders and process the selection and contracting by the tender committee of the hospital.
·         Ensure use of updated list of pre-qualified suppliers or contractors to supply and provide various good in the hospital.
·         Present the qualified general hospital suppliers to the legal unit for contracting process the hospital.
·         Make orders for the tools, equipment and materials from the contracted suppliers of the hospital.
·         Receive and counter check general hospital supplies’ deliveries against orders in the hospital.
·         Inspect supplies against specification and samples given to ensure that they all meet the set specifications and standards in the hospital.
·         Hand over supplies to the respective storekeepers for inventory and custody in the hospital.
·         Prepare and respond to various suppliers’ correspondences through phone, mail or other appropriate media.
·         Carry out market surveys and research to inform continuous improvement initiatives for the supply chain function in the hospital.
·         Manage data of all records of purchased goods including their costs, deliveries and inventories in the hospital.
·         Prepare all relevant documents and forward them to accounts to facilitate payment of suppliers of all general hospital supplies to ensure timely delivery in the hospital.
·         Raise goods receipt vouchers to support verification of invoice sent by suppliers to ensure payments for only what has been supplied to the hospital.
·         Prepare and disburse procurement reports on the procurement processes for general supplies, to facilitate the preparation and implementation of strategies to fill the identified gaps in the hospital.
·         Monitor, in collaboration with the store keepers, stock levels and determine reorder levels to minimize on overstocking and understocking, to support cost management and operational efficiency for the hospital.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelors’ Degree in Commerce, Business Administration (with) or Purchases and Supply Chain Management from a recognized institution
Minimum level of professional qualification and compliance required to perform effectively in the role:
·         Registered with Kenya Institute of Purchasing and Supplies Management (KISM)
·         Must be a Licensed Practitioner
Minimum level of knowledge that would be regularly applied to the job (Need to know):
·         Computer Literate
·         Knowledge of e-procurement systems
·         Knowledge of Public Procurement and Disposal Act
Typical soft skills that would be regularly applied to the job (Attributes):
·         Communication skills
·         Organizational skills
·         Observation skills
·         Analytical skills
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least five years’ working experience as a Procurement Officer in a reputable organization.

Senior Procurement Officer
CEOSPO/KUTRRH/7
Purpose Of The Job
Reporting to the Procurement Supply Chain Manager, the Senior Procurement Officer is responsible for ensuring timely procurement of goods, services and works; developing and implementing policies, and administrative systems in line with budgetary allocations in the Hospital for all functions.
Responsibilities
·         Participate in preparing the annual procurement plan through consolidation, from heads of units, of all services needed by different units of the hospital.
·         Ensuring correct specifications from users, and proper requisition authorization
·         Preparation of tender documents for procurement of goods, works and services
·         Plan for the procurement of all services required for the proper running of the hospital.
·         Provide professional procurement advice to the Hospitals ad hoc tender committees
·         Receive requisitions for services needed by different units, sections, departments and the hospital in general, that are required for running it.
·         Prepare tenders for the procurement of the different services required for running the hospital.
·         Receive and evaluate quotations and submit the report to the procurement and supply chain manger to assist in selecting suppliers through the tender committee of the hospital.
·         Prepare and offer tenders for hospital services provision to bidders and process the selection and contracting by the tender committee of the hospital.
·         Ensure use of updated list of pre-qualified suppliers or contractors to supply and provide various services to the hospital.
·         Present the qualified hospital service lenders to the legal unit for contracting process the hospital.
·         Offer hospital services provision tenders from the contracted service lenders of the hospital.
·         Receive feedback from hospital services end users and respond accordingly in the hospital.
·         Prepare and respond to service lender concerns through phone, mail or other appropriate media.
·         Carry out market surveys and research to inform continuous improvement of services lent the hospital.
·         Manage data of all records of hospital services rendered including their costs, deliveries and inventories in the hospital.
·         Prepare all relevant documents and forward them to accounts to facilitate payments to service lent by renderers for timely service delivery in the hospital.
·         Raise services receipt vouchers to support verification of invoice sent by service providers to ensure payments for only what has been provided to the hospital.
·         Prepare and disburse hospital services procurement reports to facilitate the preparation and implementation of strategies to fill the identified gaps.
·         Monitor and ensure that services provided to the hospital by service lenders are sufficient and up to the required specifications and standards in the hospital
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor’s Degree in Procurement or Supply Chain Management from a recognized University;
·         A Master’s Degree in Procurement or Supply Chain Management will be an added advantage
Minimum level of professional & Compliance qualification required to perform effectively in the role:
·         Must be a member of a recognized professional procurement body (KISM)
·         Must be a licensed practitioner
Minimum level of knowledge that would be regularly applied to the job (Need to know):
·         Computer Literate
·         Knowledge of e-procurement systems
·         Knowledge of Public Procurement and Disposal Act
·         Knowledge in professional standards
Typical soft skills that would be regularly applied to the job (Attributes):
·         Communication skills
·         Organizational skills
·         Observation skills
·         Analytical skills
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least Seven years’ working experience as a Procurement Officer in a reputable organization.

Procurement & Supply Chain Manager
CEOPM/KUTRRH/6
Purpose Of The Job
Reporting to the Chief Executive Officer, the Procurement and Supply Chain Manager job exists to oversee, coordinate and provide procurement and supply chain management services, and advise the Hospital Management on the same at KUTRRH.
Responsibilities
·         Oversee and ensure planning for the procurement all the assets and resources required in the hospital in collaboration and coordination with other heads of sections and units and thus contribute to its overall strategic planning of the hospital.
·         Oversee and ensure the distribution of all assets, goods and services whenever needed in different sections and units in order to facilitate timely delivery of quality clinical referral, research and training services in the hospital.
·         Interpret the procurement component of the comprehensive strategic plan and make short- and long-term operationalization plan for its implementation within the allocate budget in the hospital.
·         Oversee and facilitate, in collaboration with the section heads, forecasting and planning for material needs of different sections in the hospital so as to facilitate their effective distribution in the hospital.
·         Conduct market research, in order to establish availability, value and prices of different commodities required in the hospital in order to prepare for procurement before they are needed in the hospital.
·         Coordinate all the procurement and supply chain management functions in the hospital and represent the section and its pertinent matters to the executive and other stakeholders of the hospital.
·         Formulate procurement and supply chain management systems/models, policies and procedures for the hospital within the framework of the established public procurement policies and practices.
·         Ensure that the procurement and supply chain management section of the hospital has all human and non-human resources required to offer procurement and supply chain services in the hospital.
·         Participate in the recruitment and induction, and disciplinary action and processes of procurement and supply chain management section staff within the established policies and procedures in collaboration with the human resource section in the hospital.
·         Supervise procurement and supply chain management section staff together with their services in the hospital, to ensure that they offer timely procurement and supply chain services within the expected standards, complying with the established policies, procedures and practices.
·         Ensure and coordinate continuous training and development of staff in procurement and supply chain management section for their effective and efficient performance and productivity in the hospital.
·         Ensure and provide procurement and supply chain management advisory service to the hospital executive and other sections and units and other stakeholders through the appropriate media.
·         Liaise with government agencies such as the treasury to ensure that procurement and supply chain management practices in the hospital complies with established public procurement polies and practices.
·         Oversee and coordinate monitoring and evaluation of progress and achievement of the procurement and supply chain management section’s programmes, procedures, processes and services in the hospital, and prepare and disseminate periodic reports appropriately.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelors’ Degree in Procurement and Supply Chain or Business Sciences from a recognized institution
·         Masters’ Degree in Procurement, Logistics or Supplies or a related field from a recognized institution.
Minimum level of professional qualification and compliance required to perform effectively in the role:
·         Registration with accredited respective regulatory or professional body.
·         Must be a licensed practitioner
Minimum level of knowledge that would be regularly applied to the job (Need to know):
·         Computer literate
·         Knowledge of procurement software including IFMIS
·         Knowledge of the Public Procurement and Disposal Act
·         Knowledge of the relevant legislations
·         Knowledge of professional standards
Soft skills required for the job (Attributes):
·         Communication skills
·         Organizational skills
·         Leadership skills
·         Team building skills
·         Observation skills
·         Analytical skills
·         Ability to work under pressure
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least ten years’ working experience, four of which must be in a managerial position

Human Resources Assistant (2 Posts)
DCSAHRA/KUTRRH/10
Purpose Of The Job
To assist in all operational and administrative HR activities, delivering efficient service and support.
Responsibilities
·         Ensure quality and integrity of HR filing system by keeping all HR records, information and files clearly labelled, organized and confidential.
·         Maintain staff personal files and ensure that all files have up to date information
·         Capture and update employee personal information data accurately and timeously in the Human Resource Management Information System (HRMIS) including leave records, medical claims and other HR related records.
·         Produce HR data and reports as required and within set deadlines.
·         Draft advertisements for authorized recruitments in liaison with HR Officer, Recruitment & Deputy Director – Human Resources, ensuring conformity of job advertisements to job specifications and Kenyatta University Teaching and Referral Teaching Hospital brand guidelines and recruitment practices.
·         Facilitate advertising/circulation of advertisements on various platforms as agreed with Deputy Director – Human Resources and Recruiting Manager.
·         Update and report on progress of the recruitment and selection processes through the HR recruitment & selection system and send feedback to applicants.
·         Undertake long-listing for junior positions or as agreed with Deputy Director– Human Resources/ HR Officer.
·         Arrange for and coordinate interviews (date of interviews, calling short-listed applicants) administering tests and/or taking part in the interviews where necessary and ensuring all pre-employment documentation is in place.
·         Ensure records of all recruitment and selection processes of employees and consultants are correctly filed.
·         Draft employment contracts, terms and conditions of employment or terms of reference, job profiles for employees and consultants, and draft requested letters in line with changes to employee terms and conditions of employment.
·         Support line management in the development and implementation of induction and orientation of both new and existing employees, ensuring that all relevant policy documents are made available.
·         Follow up on completed performance review documents and development plans with line managers and update performance management records.
·         Respond to general staff queries and advise them on KUTRRH HR policies and procedures and local legislative requirements, seeking advice from and referring more complex issues to the Deputy Director – Human Resources.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Advanced Diploma or Diploma in Human Resource Management.
·         Bachelor’s Degree will be an added advantage.
Minimum level of knowledge required for the job
·         Computer literacy
·         Knowledge and experience in recruitment
·         Knowledge of industrial and labour laws
·         Knowledge of professional standards
Soft skills required for the job:
·         Communication skills
·         Leadership skills
·         Supervisory skills
·         Team building skills
·         Observation skills
·         Analytical skills
·         Compassionate
·         Organizational skills
·         Ability to work under pressure
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least two year’s working experience in a busy HR Department.

Human Resources Officer (2 Posts)
DCSAHRO/KUTRRH/9
Purpose Of The Job
Reporting to the Human Resources Manager, the Human Resources Officer – (Employee relation) job exists to ensure that all the human resources of the hospital are working in conduce environment that support and promote their physical and psychosocial wellbeing by ensuring that industrial and labour legislation are duly adhered to at the KUTRRH.
Responsibilities
·         Keep up-to-date with the industrial and labour laws and other employment relations policies, regulations and guidelines, and sensitise the same to all stakeholders in the hospital.
·         Implement employment law and offer best practice advice to human resources staff, management and other employees to foster good employee relations in the hospital.
·         Support the Human Resource Manager in managing hospital staff grievances cases and concerns and personal needs of psychosocial nature in the hospital.
·         Ensure that all staff in the hospital have sufficient medical insurance cover for their healthcare access and thus be able to provide uninterrupted services to the hospital.
·         Identify staff members with special personal or family needs such as bereavement, sickness, etc and organise their support from the hospital and other staff members in the hospital.
·         Ensure and provide staff welfare facilities such as staff resting areas and recreation facilities, spiritual facilities and other facilities to support physical and psychosocial wellbeing of staff in the hospital.
·         Ensure that the hospital has safe, secure and conducive working environment for staff health and motivation that support and promote optimal staff performance and productivity in the hospital.
·         Evaluate and resolve human relations, labour relations, and work-related issues, and meets with management to determine appropriate action in the hospital.
·         Explains and provide advice to staff about the hospitals and governmental rules, regulations, and procedures, and need for labour laws and compliance in the hospital.
·         Identify, in conjunction with Human Resource Officer – (Performance and reward management), workplace welfare issues that affect performance and productivity and resolve them in the hospital.
·         Identify, in conjunction with the Human Resource Officer-Training and Development, staff capacity development needs and implement the same accordingly for staff performance and fulfilment in the hospital.
·         Participate and contribute towards the development of working relationships with staff representatives, trade unions and professional associations in the hospital.
·         Play an active role, with guidance from the Deputy Human Resources Director, in providing support, training, guidance and development of staff in the human resource section of the hospital.
·         Prepare and disseminate reports making the appropriate recommendations to the respective stakeholders on staff welfare matters in the hospital.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor’s Degree in Human Resource Management or Social Sciences from a recognized institution.
Minimum level of knowledge required for the job:
·         Computer literacy
·         Knowledge and experience in recruitment
·         Knowledge of industrial and labour laws
·         Knowledge of professional standards
Professional qualifications & compliance required to effectively perform in the role:
·         Higher/Postgraduate Diploma in Human Resource Management from a recognized institution or
·         CHRP
·         Registration with the institute of Human Resource Management
·         Must be a holder of a valid practicing certificate
Soft skills required for the job:
·         Communication skills
·         Leadership skills
·         Team building skills
·         Organizational skills
·         Observation skills
·         Analytical skills
·         Ability to work under pressure
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least three years working experience as a Human Resource Officer – Employee Relations in a similar organization.

Billing Officer (4 Posts)

DFSPBO/KUTRRH/10
Purpose Of The Job
Reporting to the Senior Accountant, the Billing Officer exists to ensure patient accounts are billed within the Hospital defined protocols.
Responsibilities
·         Be knowledgeable of full remit of Finance Processes and their effect hospital-wide operations.
·         Be cognizant of responsibility of billing role in affecting hospital cash-flow.
·         Follow key processes and procedures in completing billing tasks to quality standards.
·         Collaborate with team members to facilitate the delivery of efficient and effective billing services to all customers.
·         Determines patient invoice by capturing services noted in patient chart; clarifying services with physicians.
·         Resolve incoming queries on billing from patients, insurance companies, consultants or colleagues in a professional and efficient manner.
·         Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends.
·         Have sufficient knowledge or access to knowledge to provide correct information with regard to fees excesses or co-payments on individual policies or individual procedures.
·         Be aware of all payment methods available at KUTRRH and be knowledgeable in payment collection processes.
·         Promote and maintain strong relationships with the health insurance companies and communicate any issues that may arise.
·         Participate in regular checking, review and reconciliation of billing to ensure validity of management reporting of Key Performance Indicators.
·         Participate in follow up of aged debt with assigned insurance as relevant.
·         Participate in all audits, service evaluations and process reviews to enhance the delivery of billing service to customers/stakeholders.
·         Participate in meetings as requested, and contribute to the on-going development of the department and hospital.
·         Participate in duty roster preparation to provide the required cover in Business Office.
·         Data entry for all services rendered with proper coding, filing claims submissions, allocating collections and filing receipts, calculating closing and balancing on a daily and monthly basis, and basic bookkeeping.
Qualifications
Minimum level of academic qualifications required to perform effectively in the role:
·         Bachelor’s Degree in a related field from a recognized institution.
Minimum level of knowledge required for the job
·         Computer literate
·         Knowledge and experience in bookkeeping
Professional qualifications required to effectively perform in the role:
·         CPA or related qualification
Soft skills required for the job:
·         Communication skills
·         Multi-Tasking skills
·         Interpersonal skills
Relevant Work Experience Required
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
·         At least three year’s working experience as a Billing Officer.
How to Apply
If your background and competencies match the specifications of any of these posts, please send your
1.  Application Letter,
2.  Curriculum Vitae and
3.  Filled Application Form
Download the Job Job Application Form.
ONLY via email to recruitment@kutrrh.go.ke
Or hard copies can be addressed to:
The Chief Executive Officer
Kenyatta University Teaching, Referral & Research Hospital
P.O Box 7674 – 00100 GPO
Nairobi Kenya
The deadline for the receipt of all applications is Monday 5th August 2019

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