Senior Solution Architect
Systems Support Analyst
UX/UI Designer
Head of M-Pesa Risk & Compliance
We are pleased to announce the
following vacancy in the Enterprise
Solutions Design & Implementation Departmentwithin the Technology
Division. In keeping with our current
business needs, we are looking for a person who meets the criteria indicated
below:
Reporting to the Manager – Solutions & Architecture, the position holder will be responsible for
translating business requirements of Enterprise customers into technical
solutions and describing them through the set of architectures, design
artifacts and implementation approach using the most appropriate technology to
achieve the intended business outcomes.
Responsibilities
·
Consultative and always seeks to
first understand the customer’s business, information, and application
requirements
·
Responsible for designing, specifying
and selecting of solutions, considering functionality, data, security, integration,
infrastructure and performance.
·
Responsible for the delivery of
Customer technical proposals; production of both High Level and
detailed customer design to match customers’ business objectives
·
Provides current best practice and
3rd Party solution alternatives as part of the solutions design document
·
Establishes or enhances customer
relationships, provide technical guidance on engagements, and identifies new
opportunities within customer and prospect accounts
·
Responsible for identifying,
establishing, and managing Proof of Concept (POC), Proof of Value and/or
Benchmark engagements, in the customer environment
·
Participates in pre-sales activities
by assisting with opportunity qualification utilizing knowledge of the
customer’s business and technical requirements plus industry solutions
·
Gathering and documenting client
requirements and translating them into process and architecture designs
·
Ensure compliance with internal and
external standards and regulations
·
Participate and lead, when needed,
project meetings with the customer during build phase
·
Establishes standards, processes and
best practices in solution architecture, to ensure high quality deliverables.
·
Translates business requirements
throughout the solution architecture procedure; delivers technical solutions in
accordance with architecture standards, and design specifications
·
Train the stakeholders/partners on
technical solutions design, process documentation and best practice.
·
Liaise with other
sections/departments in the delivery of services and projects as well as
maintain good working relations between the team and all stakeholders
·
Provide support to the EBU Automation
Program by assisting in the development/reviewing of User Requirement
Specifications
·
Participate in innovation to improve
delivered products and services and to explore new technologies and their
applications to the enterprise space
·
Provide weekly and ad-hoc progress
reports for Safaricom Management
·
Undertake other duties as may be
assigned from time to time
·
Safaricom way Values and behaviors.
·
Drive the attainment of the EBU Net
Promoter Score target
·
The successful candidate must be
willing to relocate to region that he/she will be assigned.
Note; This position is located in
Mombasa
Qualifications
·
Bachelor’s Degree in either Computer
Science or Telecommunication Engineering or Electrical & Electronics
Engineering or in a relevant field
·
At least 5 years work experience in
design/implementation/deployment of business solutions in a Service Provider
environments for Enterprise customers
·
Project Management and Technical
Support experience an added advantage
·
Broad technical expertise combined
with business acumen and strong consulting skills
·
Knowledge of future trends/changes
and the ability to articulate the likely impact of these to customers
·
Highly effective technical planning
across customer, internal and 3rd Party technical teams
·
Consultative Selling
·
Proposal Development, Service Offer
Scoping, and Project Definition
·
Builds influential and effective
relationships with technical, service/support and delivery teams
·
Significant experience of fixed
product market, in depth understanding of complex customer solutions including
UC, Contact Centre, NGN, AI, NGN, Cloud, Cyber Security, IoT, Big Data
Analytics and LAN/WAN related technologies
·
Proven track record for delivery of
large scale, complex projects delivering IT/Telco customer solutions;
demonstrable leadership skills and organizational experience
·
Good report writing skills
·
Team player
How to Apply
Systems Support Analyst
We are pleased to announce the
following vacancy in Digital IT Department within the Technology Division. In
keeping with our current business needs, we are looking for a person who meets
the criteria indicated below:
Reporting to the Senior Manager
Channels Solutions, the position holder will Provide 1st and 2nd line functional
and technical support of Oracle Enterprise Resource and Planning system, Retail
Systems and other related systems.
Responsibilities
·
Provide expert support (and
management where applicable) for POS and ERP modules and related applications.
·
Ensure Data and/or Application
Availability of the POS and ERP modules and related applications.
·
Provide first line support (and
management where applicable) for all other internal applications within the ERP
team’s jurisdiction.
·
Escalate and source expertise where
necessary
·
Involvement in testing new products,
services and technologies.
·
Test new and upgraded applications
before implementation and rollout.
·
Proactive Application monitoring of
POS and ERP Systems.
Qualifications
·
University Degree in Computer Science
or any other Information or Technology related discipline
·
Programming skills in PL/SQL is a
pre-requisite
·
LINUX certification is an added
advantage
·
LINUX Scripting and basic
administration
·
Oracle E-Business suite training is
an added advantage
·
At least 2-3 years experience in a
client server environment with two years DBA and / or Application support
experience
·
Programming using PL/SQL and UNIX
scripting
·
Programming skills in any 4GL or a
functional programming language e.g. SQL
How to Apply
UX/UI Designer
The primarily role of an User interface Designer is to create, implement and improve design systems,
elements, styles, user flows and visual artifacts.
Responsibilities
·
Execute all aesthetic design stages
from concept to engineering hand off
·
Establishing design principles + UI
direction for the engineers
·
Communicating with product managers,
engineers, interaction designers, researchers and the team at large to define
and implement product direction, visuals and experience
·
Present and defend designs and key
milestone deliverables to peers and executive level stakeholders
·
Apply design thinking and fundamental
design principles to interfaces
·
Staying abreast of UI trends and
looking for creative ideas and inspiration
·
Testing and analysing recently
released products/features to identify potential areas of improvement
Qualifications
·
Experience using tools such as
Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz.
·
Understanding of basic front-end
languages: HTML5, CSS3 Javascript.
·
Excellent visual design skills with
sensitivity to user-system interaction
·
Ability to present your designs and
sell your solutions to various stakeholders.
·
Ability to solve problems creatively
and effectively
·
Up-to-date with the latest UI trends,
techniques, and technologies
·
Three or more years of experience and
proven record of accomplishment.
·
Must
be collaborative, self-motivated,
proactive, organised, punctual with deliverables, a team player, curious,
innovative, empathetic and quality and result focused.
·
Must
provide a strong work portfolio that
demonstrates a deep understanding and application of UI best practices.
How to Apply
Head of M-Pesa Risk & Compliance
We are pleased to announce the role
of Head of M-Pesa Risk and Compliance
Risk for M-Pesa business in the region. In
keeping with our current business needs, we are looking for a person who meets
the criteria indicated below.
Brief Description
Based in Nairobi, the position will report
to the Chief Corporate Security Officer;
Safaricom PLC. The holder of
the position will be responsible for overall risk and compliance
management of M-Pesa business in the region.
Responsibilities
·
Formulating the strategy and
framework for compliance and risk within the M-Pesa space, not limited to
identifying key risks, monitoring such risks, creating and implementing a
robust compliance program.
·
Accountability to the Audit &
Risk Committee and Board for the delivery of the compliance requirements in
order to underpin the delivery of M-Pesa products. Regular interaction
with C-Suite personnel in M-Pesa markets and third parties including to ensure
that minimum requirements are met.
·
Ensuring compliance with all M-Pesa
policies and regulatory requirements. The creation and implementation of
a robust compliance framework.
·
Ensuring compliance and adherence to
Anti Money Laundering regulations (including FATF guidance) as well as being
accountable for the development and functionality of the Anti-Money Laundering
platform that the markets need in order to comply with applicable global
sanctions regulations, including Office of Foreign Assets Control (OFAC) and
screening for Politically Exposed Persons.
·
Management and implementation of the
GSMA Mobile Money Accreditation program ensuring that markets retain their
accreditation also ensuring that other markets achieve accreditation in the
near future.
·
Management of the Anti-Money
Laundering shared service centre team in respect of watchlist screening and transaction
monitoring. To be responsible for the development and implementation of
compliance training requirements for M-Pesa: monitoring the market plans
and sharing best practice as and when required.
·
Accountable for ensuring that all new
product development is risk assessed and meets the pre-defined risk appetite.
·
Management of a small team of direct
reports.
Qualifications
·
At least 8 years’ experience in a
financial services environment with at least 4 years of which should be in a
senior leadership position
·
Possesses a relevant Bachelor’s
Degree from a reputable organization
·
Professional qualifications ideally
in the field of Anti-Money Laundering and/or compliance
·
Clear people leadership experience
·
Evidence of Anti-Money Laundering
leadership and knowledge
·
Excel at setting up networks within a
high-growth environment and agility at working in a fast moving environment
How to Apply