Cyber Prevent & Defense
Reporting to the HOD – Cyber Security, the successful candidate will be responsible for
ensuring that operational cyber risk requirements for Safaricom are effectively
managed, met and exceeded as well as driving forward the strategic integration
of cyber security programs within Safaricom. The role holder will work with the
Head of Department – Cyber Security to ensure adequate budget, resource and
management focus is on cyber security risks.
Cyber Security Architect
Cyber Security Assurance Officer
Territory Account Executive
Senior HR Business Partner
Principal Cyber Prevent & Defense Engineer
We are pleased to announce the following
vacancy within the Corporate
Security Division.
The Cyber Security Prevent & Defense Team is responsible for implementing cyber security
architecture, policies and standards. The team is as well responsible for
ensuring that information security is integrated with business security
requirements while focusing on service excellence.
Responsibilities
·
Provide oversight and management for
operational cybersecurity activities, processes and polices as required.
·
Lead of all aspects of design,
development, implementation and optimization of cyber security solutions.
·
Work to build out, enhance and manage
a team of Cyber Security professionals.
·
Create a climate that fosters
research and development (R&D) efforts in the Cyber Security space, thus
channeling input into the departmental Security Strategy & Innovation
Roadmap.
·
Act as a primary liaison within the
Cyber Security Department, working with service delivery teams, peers and
clients to ensure that implemented cyber security services operating smoothly.
·
Responsibility for driving service
improvements by ensuring that concerns with the services supplied are clearly
understood and way forward put in place.
·
Projects Management & Support the
managed security services strategy.
·
Coordinating, leading teams and
managing stakeholders.
·
Manage vendors and ensure services
are being delivered as per SLA.
·
Support the Managed Security Services
strategy and roadmap
·
Active participation in IT security
events and trade shows.
·
Continuous performance coaching of
team for better delivery.
·
Expert level analytical and
problem-solving skills are required.
·
CAPEX and OPEX Budget forecasting and
management.
Qualifications
·
Degree in Electrical
Engineering/Computer Science/information Technology
·
At least one professional Information
Security Qualification:CISM/CISA/CISSP/CEH/CCNA/CCNP(Security)
·
At least 6+ years of hands on
experience in managing day to day Cyber Security related operations
·
At least 2 years’ experience in Cyber
Security Incidents and Crisis management
·
Advanced competencies in Microsoft,
Linux or Unix Operating Systems and Networks administration
·
Proven experience in supervising,
leading or coordinating teams and managing stakeholders
How to Apply
Cyber Security Architect
We are pleased to announce the
following vacancy within the Corporate
Security Division.
The Cyber Security Architect role is responsible for defining, analyzing and
periodically reviewing the technology security strategy and roadmap based on
the ever-evolving threat landscape and ensure risks identified are adequately
mitigated. He/she will also architect and design cyber security systems in line
with best practices to ensure they meet all requirements including adequate
security, capacity and performance.
Reporting to the Senior Manager, Cyber Security Strategy & Secure by
Design, the successful candidate will lend
support in ensuring all new and existing systems/products/services are designed
and implemented in a secure manner to avoid or mitigate any risks/security
threats encountered.
Responsibilities
·
Define, analyze and periodically
review the cyber security strategy and roadmap based on the evolving threat
landscape and ensure risks identified are mitigated
·
Architect and design cyber security
systems in line with best practices to ensure they meet user requirements
including adequate security, capacity and performance.
·
Define cyber security requirements
and acceptance criteria for new systems
·
Draft and evaluate RFIs/RFPs
·
Liaise with Supply Chain in the
procurement process
·
Do the technical evaluations (Ops
team should also be involved in this)
·
Select the best solution and present
to the CAPEX governance board
·
Ensure all vendors have up-to-date
contracts (contract management)
·
Implement, Test, Deploy and
Commission new systems (Ops team should also be involved in this to some extent
especially in testing for smooth
handover)
·
Ensure proper change management and
system handover processes are followed
·
Recommend major upgrades where
required and liaise with the operations team when doing the upgrades especially
if it affects the design/architecture of the system
·
Ensure all security technology and
processes implemented are continually improved to maximize on their
returns/benefits
·
Manage all aspects of projects and
vendor related issues in line with best practices
·
Define metrics and report
periodically that clearly demonstrate return on security investment (ROSI)
·
Conduct research and
development/security intelligence on new areas in security and present on them
for sensitization and knowledge transfer to other team
members/staff
·
Ensure all security systems
implemented have high availability and disaster recovery in accordance with
best practices
Qualifications
·
Degree in Electrical Eng/Computer
Science/Information Technology
·
Advanced professional information
security certifications e.g. CISSP/CISM/CISA/GIAC/CEH/CPTP/OCSP
·
Advanced Networking certifications:
CCNA/CCNP/CCSP/CCIE
·
Certifications in Microsoft Windows
and Linux/Unix Operating Systems
·
Certifications in the use and
administration of security tools e.g. Firewalls/IDS/Content
Filters/Antivirus/Ethical Hacking tools
·
Certifications in virtualization
technologies: VMware, HyperV, Open Stack
·
Minimum of 5 years’ experience in
Cyber Security Systems – e.g. Firewalls, IDS/IPS, VPN, Content Filters,
Security Hacking tools, Antivirus, Encryption etc…
·
Minimum of 5 years’ experience in IT
Networks and Systems Administration e.g. Cisco, Huawei, Windows,
Linux, Unix etc…
·
Working knowledge of web technologies
e.g. cPanel, ModSecurity, Apache, PHP, Joomla, WordPress and ASP
·
Working knowledge of databases e.g.
Oracle, MSSQL, MySQL, Postgress SQL
·
Working knowledge of Virtualization
Technologies e.g. VmWare, HyperV, Open Stack
·
Working knowledge and experience in
DevOps and Microservices technologies i.e. Docker, Kubernetes, Jenkins,
Gitlab/Github etc…
·
Working knowledge of Mobile and GSM
technologies e.g. Android, IOS, 2G, 3G, LTE, USSD, SS7 etc.
How to Apply
Cyber Security Assurance Officer
We are pleased to announce the
following vacancy within the Corporate
Security Division.
The Cyber Security Assurance role is responsible for conducting security reviews,
vulnerability assessments & penetration tests across all of Safaricom’s
systems and infrastructure to ensure they remain compliant to Safaricom’s
policies, standards and other industry best practices e.g. ISO27001 and PCI.
Reporting to the Senior Manager, Cyber Security Strategy & Secure by
Design, the successful candidate will lend
support in ensuring all new and existing systems/products/services comply with
Safaricom’s security policies & standards and other industry best practices
e.g. ISO27001, PCI etc. The candidate will also provide timely security
assurance reports and advice to the business when required even with very tight
timelines.
Responsibilities
·
Conduct periodic security reviews,
vulnerability assessments & penetration tests across all of Company’s
systems/infrastructure
·
Ensure all new and existing
systems/products/services comply with Company’s security policies &
standards and other industry best practices e.g. ISO27001, PCI, GDPR etc.
·
Provide timely and quality security
assurance reports and advice to the business when required even with very tight
deadlines
·
Do regular follow ups with system
custodians/owners to ensure any security risks identified are addressed within
the agreed timelines
·
Define Cyber Security metrics and
report periodically on security compliance across all networks/systems
·
Develop a monthly scorecard for each
department based on how well they are performing in terms of Cyber Security
compliance
·
Research on new
threats/technologies/vulnerabilities/security design principles etc.
Qualifications
·
Degree in Information
Security/Computer Forensics/Computer Science/Information Technology or other
relevant Technical Degree
·
Information security certifications
e.g. CEH/CISSP/CISM/CISA/GIAC/CPTP/OSCP
·
Advanced Networking certifications:
CCNA/CCNP/CCSP/CCIE are also preferred
·
Certifications in Microsoft Windows
and Linux/Unix Operating Systems
·
Demonstrate competency in the use and
administration of ethical hacking tools e.g. KALI Linux, Metasploit, Nexpose,
Nessus, Nmap, BurpSuite etc…
·
Minimum of 3 years’ working experience
in Information Systems Security – e.g. Ethical Hacking, Penetration Testing,
Vulnerability Assessments, Pre-and-Post Implementation System Reviews, etc.
·
Minimum of 3 years’ working
experience in Networking and Operating Systems e.g. Cisco, Windows
(All), Unix, Linux etc… will be an added advantage
·
Minimum of 3 years’ working
experience in Web and Mobile applications development e.g. Java, Python, PHP,
Javascript, CSS, Apache, Nginx, IIS etc… will be an added advantage
·
Working knowledge of databases e.g.
Oracle, MSSQL, MariaDB, Postgress will be an added advantage
·
Working knowledge of Virtualization
Technologies e.g. VMware, KVM, Microsoft HyperV will be an added advantage
·
Working knowledge and experience in
DevOps and Micro services technologies i.e. Docker, Kubernetes, Jenkins,
Github/Gitlab etc… will be an added advantage
·
Working knowledge of Mobile and GSM
technologies e.g. Android, IOS, 2G, 3G, LTE, USSD etc… will be an added
How to Apply
Territory Account Executive
We are pleased to announce the
following vacancy in the SME and Channels section of the Enterprise Business
Division. In keeping with our current business needs, we are looking for a
person who meets the criteria indicated below:
Brief Description
Reporting to the Regional Manager,
the role holder will meet overall NPS, revenue and acquisition targets for the
assigned territory and work with Safaricom Business Partners to retain,
develop, manage and expand the customer base and grow revenues.
Responsibilities
·
Development of plans to achieve set
billed revenue targets in the territory;
·
Increase product and Business
solutions penetration through cross sell to named accounts, in assigned
territory;
·
Ensure revenue growth by growing ARPA
in the accounts through up sell;
·
Achieve the set NPS targets for the
Accounts in the territory;
·
Ensure achievement of set churn
targets for assigned accounts ;
·
Develop strong relationships with
customers at CxO to maintain ongoing revenue stream;
·
Ensure all accounts are managed
through well thought out Account Development Plans;
Qualifications
·
Minimum 1 years ’experience in
selling to the SME market
·
Diploma in Business
Administration/Bachelor of Commerce degree from a recognized university;
·
Solid understanding of the Enterprise
market, trends and technology as well as sound knowledge of the Nairobi region
market;
·
Experience in managing indirect
channel in a telecoms environment is an added advantage;
·
Strong business Acumen;
·
Team player with pleasant outgoing
personality & resilience;
·
Good communication and interpersonal
skills;
·
Proactive, confident, energetic &
with ability to work under pressure.
How to Apply
Senior HR Business Partner
We are pleased to announce the above
vacancy in our Human
Resources Division.
In keeping with our current, emerging and future business plans, we are looking
for an individual who meets the criteria indicated below.
Reporting to the Chief Human Resources Officer, you will lead the business units through
development and implementation of people and organization strategy to
deliver the business objectives. You will have a track record in
delivering organization wide business transformation to unlock new and emerging
businesses. As the HR interface with the business leaders, you will
leverage your expertise in leading the organization design and change
management for new lines of business.
Additionally, you will have in depth
experience in talent and capability through diagnosis, planning and delivery to
grow the business. You will build collaborative relationships with
key stakeholders to proactively identify areas where HR can add value and lead
solutions in support of strategic goals and improving organizational performance.
Responsibilities
·
Design HR strategy and business plan,
which includes measuring the nature, cost and effectiveness of delivered HR
solutions and a pipeline of planned interventions.
·
Work with the leadership teams to
establish a people agenda which underpins and supports the delivery of the
business goals and drives employee engagement
·
Act as chief HR
consultant to the business. Coach and influence SLT leaders and other
senior leaders on the implementation of corporate policies and practices
related to Human resources
·
Drive the HR agenda within the
Division ensuring that all people managers are equipped and able to deliver
against the annual recurring people management requirements
·
Articulate the business
case for early HR involvement in Merger and Acquisition due diligence work,
Assess M&A risks & opportunities from a People and Organization
perspective, Make well-founded recommendations
related to M&A opportunities
·
Take the front seat to lead change
for business, anticipating and navigating the business through, from
organization design through to smooth implementation.
·
Proactively manage the
HR Business Partner supplier interfaces (Centres of Expertise, HR Operations
etc) to ensure a seamless customer experience for Leaders, People Managers and
Employees
·
Provide leadership to others (HRBPs
where applicable) and COE dedicated resources
Competencies, Knowledge &
Experience
·
The ability to articulate the People
Strategy and follow through its endorsement and implementation through the client
groups
·
Expert level demonstrable capability
in leading Organization Design and leading and managing the subsequent changes
needed
·
Expert capability in Talent and
Capability function through demonstrated diagnosis, planning, mapping and
development of the Talent and Capability in the client groups
·
Professional capability and
experience in driving business transformation; with hands on Mergers and
Acquisition experience
·
A black belt coach with demonstrated
results in executive coaching for impact and growth felt through the
organization
·
Strong communication skills and
excellent stakeholder relationship management at C-suite and
other levels
·
Professional capability and relevant
experience in deployment of agile structure in an organization and influencing
the mind shift of agile way of working
·
Leadership & execution within the
domain function
Qualifications
·
Degree in Business Management or
related field
·
Breadth of knowledge and business
acumen typically obtained from a total of 8-10 years’ work experience in a
large commercial and / or digital service provider of which 4-5 years should be
within the HR function directly in, or closely supporting, executive and line
operations
·
Demonstrate expert competence in more
than 2 Human Resource technical functions: Talent and Capability development
and Organization Effectiveness
·
Minimum of 4 years in delivery of
complex organization development and change management.
·
Proven track record of managing
programme / project management (including the coordination of multiple internal
and external resources)
·
As an added advantage, experience in
Mergers and Acquisitions is a bonus
How to Apply
Principal Cyber Prevent & Defense Engineer
We are pleased to announce the
following vacancy within the Corporate
Security Division.
The Cyber Security Prevent & Defense Team is responsible for implementing cyber security
architecture and policies. The team is in charge of the day-to-day running of
the Cyber Security Infrastructure, managing support SLAs with both internal and
external customers, and running of key cyber security programs.
Reporting to the Senior Manager, Cyber Prevent and Defense, the successful candidate will be in charge of the day to
day operation and maintenance of Technology Security tools and services and
ensure 99.999% uptime. He /she will implement the technology security
architecture as designed by the Technology Security Design/Engineering team,
according to industry best practices.
Responsibilities
·
Act as an operational team lead in
the configuration, management and upgrade of a wide variety of other security
products/appliances
·
Troubleshoot and remediate Level 2/3
issues impacting Technology Security operations
·
Liaise with other business leads and
participate in project meetings and contribute to design reviews – from high
level application architecture to configuration of OS level parameters to meet
security goals.
·
Serve as the primary point of contact
& escalation point for Security Administration tasks and coordinate
provisioning, installation and troubleshooting
·
Lead efforts in documenting &
reviewing the changes, operation and troubleshooting of Technology Security
platforms and procedures
Qualifications
·
Degree in Electrical
Engineering/Computer Science/information Technology
·
At least one professional Information
Security Qualification: CISSP/CISM/CISA
·
Advanced competencies in Network
Security: CCNP or CCIE (Security)
·
Advanced competencies in Microsoft,
Linux or Unix Operating Systems administration
·
Advance competencies experience in
Information Security Technologies
·
Minimum of 5 years Network Security
experience with Intrusion Prevention Systems, Web Application Firewalls, VPN
administration, Content Filters, Security Scanning tools.
·
Experience in design, delivery and
support of Information Security solutions to customers will be and added
advantage.
How to Apply