Loss Prevention Associate
Business Development Operations Associate
Job Description
Distribution is fundamental to the
core model of One Acre Fund and the Logistics team works specifically to enable
this cutting edge, cost-efficient, and professional rural delivery system.
The Logistics Loss Prevention Specialist will be an integral part of the
team that delivers millions of kilograms of goods each year directly to
hundreds of thousands of farm families across East Africa. Your work will have
a tremendous impact on the organization’s key mission of serving the
small-holding farmer.
This role will lead global and
country-embedded loss prevention work to reduce financial and inventory losses
and improve data accuracy across the supply chain. Success in this role looks
like:
·
Building full buy-in from each
country team and external stakeholders for cost-efficient controls improvements
to the way we purchase, store, track and deliver inventory
·
Installing full-time staffers or
champions in each country team to prioritize a strong controls environment
throughout the year
·
Setting clear indicators of individual
and procedural success and holding teams accountable to hitting ambitious
targets
·
Identifying creative solutions to
existing supply chain problems, and driving those solutions from ideation to
execution
Responsibilities
Develop & implement solutions to
improve loss prevention across country teams:
·
Assess loss prevention work across
country logistics teams bi-annually to identify problems leading to loss
(controls, security, safety, QA) & update/develop loss prevention project
pipeline
·
Central planning & solution
development for loss prevention problems
·
Roll out solutions across country
teams
·
Identify how to ramp up & manage
controls during busy distribution seasons
Execution excellence and oversight of
loss prevention portfolio:
·
Put clear accountability measures in
place for each country to effectively manage controls, safety, and security to
improve controls relating to loss prevention – you are responsible for ensuring
every country team is prioritizing & maintaining loss prevention portfolio
·
Staff up country teams to be able to
manage loss prevention portfolio – could hire a full-time staffer to manage
this portfolio or identify a loss prevention champion on the ground in smaller,
less mature countries who can manage this portfolio as a core part of their
role – this person’s primary manager will be the Global Loss Prevention
Associate/Manager with dotted line management to Country Logistics Lead
·
Lead monthly loss prevention calls w/
loss prevention staff to brainstorm issues and roll out new processes &
procedures
Stakeholder engagement &
coordination: Work with key stakeholders to
improve the controls environment & design systems to prevent loss
·
You are the intersection point
between legal, audit, Government Relations, Business Development, and finance
·
Work with global logistics leadership
and country teams to make loss prevention recommendations based on a deep
understanding for how these external factors impact logistics work
·
Digest & prioritize asks coming
from different stakeholders – decide what to implement, when, and how
·
Develop technology solutions to
streamline loss prevention processes that integrate with the supply chain
universe
·
Ensure loss prevention processes
& procedures fit well with broader financial controls environment at the
organization
Capacity building: Train country staff on loss
prevention controls and hold them accountable to pre-set expectations:
·
Understand tools, systems, and
processes surrounding loss prevention controls
·
Effectively train staff on how to
execute loss prevention processes, use software & systems relating to loss
prevention, and how to more independently solve problems relating to loss
prevention
·
Set clear expectations at all levels
of the logistics team, and tracking KPIs to hold individuals accountable to excellent
execution
·
Develop and roll out reports to help
country teams self-assess success
Driving Innovation in supply chain
team loss prevention: Work with supply chain leadership and country
logistics leads to drive innovation across supply chain teams by executing
strategic projects and thinking creatively on how to reduce loss. Example
projects include:
·
Procurement fraud prevention strategy
& training
·
Data expectation setting &
improvement across supply chain teams – streamline the data process
·
Rolling out safety protocols
·
Security rubric (key holder policy,
bin transfer)
Key indicators of progress in these
areas are
·
Annual percentage of inventory lost
to shrink
·
Percentage of internal audit findings
related to existing loss prevention policies
·
In-country compliance with global
initiatives, as measured by execution tracking
·
Performance of in-country loss
prevention staff
·
Ease of integration of loss
prevention solutions into existing supply chain, and other departmental
stakeholder processes
Career Growth And Development
We have a strong culture of constant
learning and we invest in developing our people. You’ll have weekly check-ins
with your manager, access to mentorship and training programs, and regular
feedback on your performance. We hold career reviews every six months, and set
aside time to discuss your aspirations and career goals. You’ll have the
opportunity to shape a growing organization and build a rewarding long-term
career.
Qualifications
We are seeking exceptional
professionals with 3-5+ years of work experience including at least 1-2 years
of people management experience. Candidates who fit the following
criteria are strongly encourage to apply:
·
Must possess an appreciation for the
challenges of logistics in a developing economy with an understanding of how
the industry functions
·
Strong work experiences with
demonstrated leadership and management experience. Examples include a
demanding professional work experience, or successful entrepreneurial
experience (e.g. starting a program in a developing country, leading a
conference, starting a business,).
·
Experience in supply chain,
logistics, or other operational management required. Development sector
experience is an asset but not required.
·
Strong analytical skills – ability to
quickly review, synthesize, analyze, and communicate data (applied mathematics
or systems engineering background an asset)
·
Creativity and strong problem solving
skills.
·
Top-performing educational
background; related Master’s Degree is an asset, but not strictly required.
·
Language: Fluent English required.
French desired. Regional languages an asset.
Business Development Operations Associate
One Acre Fund’s Business Development
team is seeking an exceptional professional with at least 3-5 years of relevant
work experience to fill the Business Development Operations Associate role.
One Acre Fund aspires to one day be
the world’s largest and most impactful nonprofit organization. We are
constantly growing in scale, impact, and sustainability; our ability to do so
reliably and rapidly depends on raising an ambitious level of external funding.
The Business Development team uses Salesforce as the central data hub for
storing and analyzing information related to all of our fundraising
opportunities. We are therefore seeking an exceptional professional with
exacting attention to detail to manage and optimize our use of our donor
database, innovative and improve our core team systems, lead systems
administration projects, and provide team-wide support. The candidate should
have a passion for getting every number right, derive excitement from
delivering error-free work, and thrive on running and improving systems and
processes.
Responsibilities
Donor database management (60%)
·
Donation processing: entering
incoming donations into Salesforce, issuing acknowledgement letters, ensuring
functionality of One Acre Fund’s give page.
·
Systems administration: building and
pulling reports from Salesforce, auditing newly-awarded grants, implementing
data quality improvement projects, ensuring team compliance with processes,
training new staff on Salesforce.
·
Researching and implementing
Salesforce improvements.
Manage team-wide operations projects
(40%):
·
Supporting team-wide projects such as
the work-life sustainability initiative.
·
Designing and implementing a team
health dashboard.
·
Leading compliance initiatives.
·
Planning logistics for our annual
team retreat.
·
Other systems innovations projects to
support the Biz Dev team’s continued growth.
Career Growth And Development
We have a strong culture of constant
learning and we invest in developing our people. You’ll have weekly check-ins
with your manager, access to mentorship and training programs, and regular
feedback on your performance. We hold career reviews every six months, and set
aside time to discuss your aspirations and career goals. You’ll have the
opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Specific qualifications include, but
are not limited to:
·
Exacting attention to detail and
ability to deliver error-free work.
·
A passion for numbers and data
accuracy.
·
Excellent command of Excel.
·
Knowledge of Salesforce or other
CRM/donor database a plus.
·
A demonstrated interest in or
understanding of fundraising is required.
·
Customer service-oriented
personality.
·
Excellent organizational skills and
attention to detail.
·
Strong project management skills.
·
A willingness to commit to this position
for the long term (minimum 2 years).
·
Language: English required.