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5 Waiters & Waitresses Jobs in Nairobi

Waiters & Waitresses

(5 positions)
Our client is a premier restaurant operating several branches in Nairobi.
They seek to recruit experienced waiters and waitress.
Duties and responsibilities
·         Welcoming customers as they arrive
·         Assist customers settle on their tables

·         Giving out menus and taking orders for food and drinks.
·         Prepare tables for meals, including setting up items such as linens, silverware and glass.
·         Present food or beverage information or menu to customers.
·         Check with customers to ensure that they are enjoying their meals and take action to correct any problem.
·         Promptly attend to customer complains
·         Remove dishes from tables or counters, take them to kitchen for cleaning.
·         Answer customer queries
·         Provide management with customer feedback
·         Follow all relevant health department rules/regulations and all customer service guidelines.
Qualification and Experience
·         At least a certificate or Certificate/ Diploma level in Hotel management or any related field.
·         Customer-oriented
·         Proven work experience as a waitress with 1-2 years’ experience.
·         Fluent in both English and Swahili
·         Ability to develop constructive working and interpersonal relationships with colleagues and customers
·         Problem solving and decision making skills
·         Hands on experience with cash register and any ordering information system
·         Active listening and effective communication competencies.
How to Apply
Qualified candidates are advised to send their applications to quoting “Waiters/Waitresses” on the email subject line.
Your application should reach us on or before 10th July 2019.
Only shortlisted candidates shall be contacted.

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