Overall Job Purpose
The Teller will be responsible for processing customer’s cash receipts and payments so as to enhance customer satisfaction.
The Teller will be responsible for processing customer’s cash receipts and payments so as to enhance customer satisfaction.
Responsibilities
·
Proactively engage customers by
offering them product and services in order to enhance customer
loyalty/retention.
·
Positively identify the customers by
scrutinizing the documents against the banking system in order to avoid losses.
·
Receiving cash and cheques by
verifying the genuineness so as to minimize the losses to the bank.
·
Cross sell bank products by
interviewing the customers over the counter in order to enhance business
growth.
·
Reconciliation of cash by day end
balancing to ensure accurate bank balances
·
Prepararation of various
reports to inform branch management
·
Observe laid down operating
procedures to ensure internal controls are adhered to.
Qualifications
·
A Business related degree from a
reputable institution.
·
A minimum of 1year experience in a
financial institution.
Key Competencies and Skills
·
Practical experiences in use of MS
Office applications.
·
Ability to work independently under
strict deadlines.
·
Must have good interpersonal and
communication skills.
·
Results oriented and problem solving
skills.
·
Demonstrated good planning and
organizational skills.
·
Must be a team player and have
integrity.