One Acre Fund
Job
Title: Business Innovations Associate
Job
Location: Rubengera, Rwanda
Summary: Seeking an exceptional analytics professional with 2-5+
years of experience to help shape our field tech strategy over the next 5 years
to improve farmer services and reduce costs.
Job
Description: The Business Operations department,
is responsible for both client facing and non-client facing back office aspects
of our program. This includes a Client Data Management team who ensure timely
and accurate client repayment and order data, a Customer Engagement team who
ensure excellent customer service through a call center and SMS services, and a
Field Data Verification team who aim to prevent and catch fraud by conducting
investigations in the field.
The Business Innovations Associate
will work alongside these functions and with our core field operations to
support the growth of our client base, by developing new systems and analyzing
the learnings from the data they create. They will spend a significant amount
of time coding new systems and analyzing data. This role will require a
high-level of responsibility and we need someone who can effectively meet goals
and deliver results through coordination and communication, process design, and
implementation.
The ultimate goal of this position is
to leverage data and new technological processes to increase our efficiency and
improve client services. Over time, this role will evolve into setting more
strategic direction about which systems we should invest in to solve evolving
and exciting opportunities from a variety of departments.
Typical
projects / tasks include but are not limited to:
Trialing Scalable Tech Systems:
Developing new trials of scalable back-end systems, such as Unstructured
Supplementary Service Data (USSD), quickly evaluating their success or failure,
and then developing new solutions and trials to integrate into Rwanda Core
program. Much of this work would involve dealing with the Field Operations team
and other functions within Business Operations to roll out these new trials and
ensure solid field implementation.
Analyzing Large Data Sets for Program
Learnings: Scalable tech solutions can lead to large amounts of data. We want
to ensure that we’re learning from this data as well as linking to other
departments and systems. What we’re looking for is insight into our clients’
and staff’s behavior based on this data.
Recent
Business Operations Accomplishments:
This year, Business Operations
trialed a brand new system for client input ordering via mobile phones. This
new process has significant potential to give us real time data and potential
to scale core program significantly.
This year, Business Operations
supported the Rwanda program’s scale up away from cash repayment to a system
based on mobile money. 100% of our program, or about 400,000 clients, will be
using this system this year. This meant designing, implementing, and managing
new Business Operations processes at scale for repayment data management, fraud
detection, and client services.
In one season, the Rwanda Customer
Engagement team has seen a 50% increase in client calls to our hotline. We also
implemented a new call management system to better track client calls in order
to give more timely and accurate responses.
Career Growth
and Development
We have a strong culture of constant
learning and we invest in developing our people. You’ll have weekly check-ins
with your manager, access to mentorship and training programs, and regular
feedback on your performance. We hold career reviews every six months, and set
aside time to discuss your aspirations and career goals.
You’ll have the opportunity to shape
a growing organization and build a rewarding long-term career.
Qualifications
We are seeking an exceptional professional
with 2+ years of work experience and ideally a demonstrated passion for our
mission.
Candidates who fit the following
criteria are strongly encouraged to apply:
·
Bachelor’s degree and strong work
experiences. Examples include a demanding professional work experience, or
successful entrepreneurial experience
·
Advanced data analysis skills
·
Experience in project managing /
trial management
·
Top-performing undergraduate
background
·
Demonstrated leadership experience at
work, or outside of work, enthusiasm for learning, and openness to feedback.
·
Ability to build teams and
collaborate with colleagues from diverse backgrounds.
Language: English is required. Kinyarwanda is preferred.
Preferred
Start Date: As soon as possible
Compensation: Commensurate with experience
Duration: Full-time job
Benefits: Health insurance, paid time off
Sponsor
International Candidates: Yes. Rwanda country nationals and
East Africans are strongly encouraged to apply.
Application
link: https://grnh.se/bfe34eac1
Closing date: 06/16/2019
Job Title: SQL Server Database Administrator
Location: Kigali / Jinja
Summary: We are seeking a Database expert with 5+ years of
experience in Database Administration, Development and scaling of distributed
databases.Job Description
One Acre Fund has several applications implemented in a
SQL server merge replicated architecture using web synchronization to a hosted
server. There are nearly 100 locations in 8 different countries, which
communicate with our main production server through merge replication. In
addition, we are using transactional replication to other hosted servers for
various database loads.
As the number of locations and countries grows over time,
we are seeking an exceptional professional to serve as SQL Server
Developer/Administrator who can build and improve on our current database
architecture, as well as plan ahead for future scaling. In addition, the SQL
Server Administrator will assist with trainings when One Acre Fund expands to
new countries.
The SQL Server Administrator will
perform the following and other duties as assigned:
Database backups and security
·
Create and maintain security policies
for developers connecting to SQL server.
·
Monitor and test automated backups,
ensure offsite storage, and perform consistency checks.
·
Evaluate server performance and make
recommendations for improvements to the server administrator
·
Maintain and test disaster recovery
and emergency failover procedures.
Database architecture ownership and performance tuning
·
Make recommendations on the database
schema to meet business objectives
·
Make recommendations on database
structure to conserve space and ensure sustainable storage requirements
·
Monitor indexes and query execution
plans and suggest improvements
·
Implement archiving strategies
Communicate with our developers and field operations team
·
Act as gatekeeper for direct data
manipulation/cleaning requests.
·
Create scripts for setting up a test
environment with production data for developers.
·
Create and maintain a training
environment tailored to different country program needs.
·
Assist with database architecture
changes and staging data migrations.
Support
·
Maintain and improve field location
database maintenance scripts.
·
Monitor field location database performance.
·
Monitor replication performance.
·
Assist local IT staff with
troubleshooting in case of connectivity problems with the database.
Other
·
Our IT needs keep growing and the SQL
Server Administrator may be asked to help out in other areas occasionally.
Career Growth and Development
We have a strong culture of constant learning and we
invest in developing our people. You’ll have weekly check-ins with your
manager, access to mentorship and training programs, and regular feedback on
your performance.
We hold career reviews every six months, and set aside
time to discuss your aspirations and career goals. You’ll have the opportunity
to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking an exceptional professional with 5 years of
work experience and ideally a demonstrated passion for our mission.
Candidates who fit the following criteria are strongly
encouraged to apply:
·
Excellent communication skills. The
person in this position will have to communicate with team members remotely on
a regular basis.
·
Strong previous experience in
database administration
·
Experience with database optimization
strategies, query plan analysis and resource profiling
·
Experience with replication a plus
·
Expert T-SQL skills, strong scripting
skills, and the ability to create clear documentation.
·
Previous experience with
server/network administration a plus.
·
English required; French a plus.
·
A tremendous attention to detail
Preferred Start Date: ASAP
Compensation: Commensurate with experience.
Benefits: Health insurance, housing, annual flights, and other
quality of life benefits.
Sponsor International
Candidates: Yes. East African candidates strongly
encouraged to apply.
Application link: https://grnh.se/b87472b81
Closing date: 01/07/2019
Job Title: Global Finance Operations Lead
Job Location: Kigali, Rwanda
Summary: Seeking an exceptional individual with 4+ years
experience in Finance Operations Management and excellent project management
skills, understanding of Finance processes, people management skills and
passion for social impact.
Job Description
The Global Finance Operations Lead will manage a team
responsible for executing payments and managing cash for all One Acre Fund
countries of operation. You will drive projects that improve controls,
streamline and standardize processes, and rigorously measure performance using
key performance indicators.
Through process design, new system roll-out, and
leadership development you will enhance the quality of support provided by your
team to internal stakeholders and ultimately to the farmer.
Primary Duties and Responsibilities
·
Standardize the Global Payment
Process and Controls. You will work with in-country finance leads to drive
cross-country standardization of payments procedures and improve payment
controls.
·
You will work with the internal audit
team to identify control risks and implement process improvements to address
the risks.
·
Lead Cross-Department Projects. You
will lead various projects to improve the end to end payments process,
including integrating changes into daily operations and our ERP system.
·
Maintain Payment Policies and
Processes. You will own the policies and procedures to support payments and
cash management processes by regularly assessing and updating the same for
improvement and communicate or develop trainings that ensure procedures are
followed.
·
Monitor and Manage Cash. You will
manage One Acre Fund’s cash on a daily basis and banking relationships to
enhance the organization’s working capital management. This will entail
liaising with senior leaders across our ten countries of operation and
scheduling out known cash payments to develop short term cash forecasts.
·
Team Management and Development. You
will manage and develop a team of ~15 through three direct reports. You will
work toward increasing efficiency, greater project ownership, and operational
autonomy, and toward ensuring work is allocated appropriately among staff.
Career Growth and Development
We have a strong culture of constant learning and we
invest in developing our people. You’ll have weekly check-ins with your
manager, access to mentorship and training programs, and regular feedback on
your performance.
We hold career reviews every six months, and set aside
time to discuss your aspirations and career goals. You’ll have the opportunity
to shape a growing organization and build a rewarding long-term career.
Qualifications
Candidates who fit the following criteria are strongly
encouraged to apply:
·
4+ years of strong work experience in
finance or accounting with cash management experience
·
A Finance Operations management
relevant qualification
·
Team player with the ability to
communicate (written and verbal) and coordinate with multiple parties
·
Sound understanding of accounting
principles
·
Supervisory or team management
experience
·
Appropriate handling of sensitive
information
·
Excellent time management and
organizational ability
·
High level of attention to detail
·
Experience with process design and
implementation
·
Intermediate to advanced computer
software skills, including Excel
Preferred Start Date: ASAP
Compensation: Commensurate with experience
Duration: Full-time job
Benefits: Health insurance, paid time off
Sponsor International Candidates: Yes, but East Africans encouraged to apply.
Application link: https://grnh.se/4ef9b9a41
Closing date: 06/28/2019
One Acre Fund never asks candidates to pay any money or
pay for tests at any stage of the interview process. Official One Acre Fund
emails will always arrive from an @oneacrefund.org address. Please report any
suspicious communication here.
