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NGO Jobs and Vacancies - One Acre Fund

One Acre Fund

Job Title: Business Innovations Associate
Job Location: Rubengera, Rwanda
Summary: Seeking an exceptional analytics professional with 2-5+ years of experience to help shape our field tech strategy over the next 5 years to improve farmer services and reduce costs.
Job Description: The Business Operations department, is responsible for both client facing and non-client facing back office aspects of our program. This includes a Client Data Management team who ensure timely and accurate client repayment and order data, a Customer Engagement team who ensure excellent customer service through a call center and SMS services, and a Field Data Verification team who aim to prevent and catch fraud by conducting investigations in the field.

The Business Innovations Associate will work alongside these functions and with our core field operations to support the growth of our client base, by developing new systems and analyzing the learnings from the data they create. They will spend a significant amount of time coding new systems and analyzing data. This role will require a high-level of responsibility and we need someone who can effectively meet goals and deliver results through coordination and communication, process design, and implementation.
The ultimate goal of this position is to leverage data and new technological processes to increase our efficiency and improve client services. Over time, this role will evolve into setting more strategic direction about which systems we should invest in to solve evolving and exciting opportunities from a variety of departments.
Typical projects / tasks include but are not limited to:
Trialing Scalable Tech Systems: Developing new trials of scalable back-end systems, such as Unstructured Supplementary Service Data (USSD), quickly evaluating their success or failure, and then developing new solutions and trials to integrate into Rwanda Core program. Much of this work would involve dealing with the Field Operations team and other functions within Business Operations to roll out these new trials and ensure solid field implementation.
Analyzing Large Data Sets for Program Learnings: Scalable tech solutions can lead to large amounts of data. We want to ensure that we’re learning from this data as well as linking to other departments and systems. What we’re looking for is insight into our clients’ and staff’s behavior based on this data.
Recent Business Operations Accomplishments:
This year, Business Operations trialed a brand new system for client input ordering via mobile phones. This new process has significant potential to give us real time data and potential to scale core program significantly.
This year, Business Operations supported the Rwanda program’s scale up away from cash repayment to a system based on mobile money. 100% of our program, or about 400,000 clients, will be using this system this year. This meant designing, implementing, and managing new Business Operations processes at scale for repayment data management, fraud detection, and client services.
In one season, the Rwanda Customer Engagement team has seen a 50% increase in client calls to our hotline. We also implemented a new call management system to better track client calls in order to give more timely and accurate responses.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals.
You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking an exceptional professional with 2+ years of work experience and ideally a demonstrated passion for our mission.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Bachelor’s degree and strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience
·         Advanced data analysis skills
·         Experience in project managing / trial management
·         Top-performing undergraduate background
·         Demonstrated leadership experience at work, or outside of work, enthusiasm for learning, and openness to feedback.
·         Ability to build teams and collaborate with colleagues from diverse backgrounds.
Language: English is required. Kinyarwanda is preferred.
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience
Duration: Full-time job
Benefits: Health insurance, paid time off
Sponsor International Candidates: Yes. Rwanda country nationals and East Africans are strongly encouraged to apply.
Application link: https://grnh.se/bfe34eac1
Closing date: 06/16/2019

Job Title: SQL Server Database Administrator
Location: Kigali / Jinja
Summary: We are seeking a Database expert with 5+ years of experience in Database Administration, Development and scaling of distributed databases.Job Description
One Acre Fund has several applications implemented in a SQL server merge replicated architecture using web synchronization to a hosted server. There are nearly 100 locations in 8 different countries, which communicate with our main production server through merge replication. In addition, we are using transactional replication to other hosted servers for various database loads.
As the number of locations and countries grows over time, we are seeking an exceptional professional to serve as SQL Server Developer/Administrator who can build and improve on our current database architecture, as well as plan ahead for future scaling. In addition, the SQL Server Administrator will assist with trainings when One Acre Fund expands to new countries.
The SQL Server Administrator will perform the following and other duties as assigned:
Database backups and security
·         Create and maintain security policies for developers connecting to SQL server.
·         Monitor and test automated backups, ensure offsite storage, and perform consistency checks.
·         Evaluate server performance and make recommendations for improvements to the server administrator
·         Maintain and test disaster recovery and emergency failover procedures.
Database architecture ownership and performance tuning
·         Make recommendations on the database schema to meet business objectives
·         Make recommendations on database structure to conserve space and ensure sustainable storage requirements
·         Monitor indexes and query execution plans and suggest improvements
·         Implement archiving strategies
Communicate with our developers and field operations team
·         Act as gatekeeper for direct data manipulation/cleaning requests.
·         Create scripts for setting up a test environment with production data for developers.
·         Create and maintain a training environment tailored to different country program needs.
·         Assist with database architecture changes and staging data migrations.
Support
·         Maintain and improve field location database maintenance scripts.
·         Monitor field location database performance.
·         Monitor replication performance.
·         Assist local IT staff with troubleshooting in case of connectivity problems with the database.
Other
·         Our IT needs keep growing and the SQL Server Administrator may be asked to help out in other areas occasionally.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking an exceptional professional with 5 years of work experience and ideally a demonstrated passion for our mission.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Excellent communication skills. The person in this position will have to communicate with team members remotely on a regular basis.
·         Strong previous experience in database administration
·         Experience with database optimization strategies, query plan analysis and resource profiling
·         Experience with replication a plus
·         Expert T-SQL skills, strong scripting skills, and the ability to create clear documentation.
·         Previous experience with server/network administration a plus.
·         English required; French a plus.
·         A tremendous attention to detail
Preferred Start Date: ASAP
Compensation: Commensurate with experience.
Benefits: Health insurance, housing, annual flights, and other quality of life benefits.
Sponsor International Candidates: Yes. East African candidates strongly encouraged to apply.
Application link: https://grnh.se/b87472b81
Closing date: 01/07/2019

Job Title: Global Finance Operations Lead
Job Location: Kigali, Rwanda
Summary: Seeking an exceptional individual with 4+ years experience in Finance Operations Management and excellent project management skills, understanding of Finance processes, people management skills and passion for social impact.
Job Description
The Global Finance Operations Lead will manage a team responsible for executing payments and managing cash for all One Acre Fund countries of operation. You will drive projects that improve controls, streamline and standardize processes, and rigorously measure performance using key performance indicators.
Through process design, new system roll-out, and leadership development you will enhance the quality of support provided by your team to internal stakeholders and ultimately to the farmer.
Primary Duties and Responsibilities
·         Standardize the Global Payment Process and Controls. You will work with in-country finance leads to drive cross-country standardization of payments procedures and improve payment controls.
·         You will work with the internal audit team to identify control risks and implement process improvements to address the risks.
·         Lead Cross-Department Projects. You will lead various projects to improve the end to end payments process, including integrating changes into daily operations and our ERP system.
·         Maintain Payment Policies and Processes. You will own the policies and procedures to support payments and cash management processes by regularly assessing and updating the same for improvement and communicate or develop trainings that ensure procedures are followed.
·         Monitor and Manage Cash. You will manage One Acre Fund’s cash on a daily basis and banking relationships to enhance the organization’s working capital management. This will entail liaising with senior leaders across our ten countries of operation and scheduling out known cash payments to develop short term cash forecasts.
·         Team Management and Development. You will manage and develop a team of ~15 through three direct reports. You will work toward increasing efficiency, greater project ownership, and operational autonomy, and toward ensuring work is allocated appropriately among staff.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Candidates who fit the following criteria are strongly encouraged to apply:
·         4+ years of strong work experience in finance or accounting with cash management experience
·         A Finance Operations management relevant qualification
·         Team player with the ability to communicate (written and verbal) and coordinate with multiple parties
·         Sound understanding of accounting principles
·         Supervisory or team management experience
·         Appropriate handling of sensitive information
·         Excellent time management and organizational ability
·         High level of attention to detail
·         Experience with process design and implementation
·         Intermediate to advanced computer software skills, including Excel
Preferred Start Date: ASAP
Compensation: Commensurate with experience
Duration: Full-time job
Benefits: Health insurance, paid time off
Sponsor International Candidates: Yes, but East Africans encouraged to apply.
Application link: https://grnh.se/4ef9b9a41
Closing date: 06/28/2019
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here.

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