Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our customers
dream of a better night’s sleep, a welcoming place to host their guests, a fun
and safe place for their children to play. But they tell us this isn’t
easy – they have to settle for low-quality furnishings or break the bank.
How to Apply
Join us in building the products, the
brand and the network to put quality living within everyone’s reach.
Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes
with our products · Attracted global investment to continue fuelling
our growth and vision
Supported the growth of over 200
small furniture businesses across the country · Grown from a start-up
to mid-sized company
Head of Manufacturing
What You’ll Do
Our Head of Manufacturing will take
the reins of our growing production function. We’re looking for a self-driven
and analytical leader with the ability to direct and grow our manufacturing
team and systems.
You’ll be at the heart of the company
and drive implementation of strategic production goals to meet and exceed
customer expectations for product quality and cost. You’ll be excited about
maximising efficiency, optimising production levels and driving operational
excellence.
Responsibilities
Develop, implement and manage
production systems
o Make and update medium term plans for the manufacturing team in
line with company strategy and proactively execute on these – e.g. anticipate
when we need to add new production lines to meet sales forecasts and manage the
expansion
o Lead the most complex elements of system development and process
improvement within the manufacturing team and between manufacturing and other
teams in the company
o Implement lean manufacturing best practices to continue driving
us toward becoming a world-class manufacturing operation
Develop and lead a high performing
team
o Coach managers and supervisors to help them lead their teams
more effectively
o Define and adjust organizational structure of the manufacturing
team as it quickly grows and changes
o Lead development and implementation of improved trainings;
identify and develop leadership and technical talent within the team
Continuous Improvement
o Drive continuous improvement in all our manufacturing teams with
goals of improving quality and reducing cost, making sure everyone is
contributing to this agenda and improvements are identified and implemented
quickly and effectively
o Contribute to new product development in coordination with
customer-facing teams
o Own KPIs concerning product quality, production output, cost of
goods, safety, facility quality, team satisfaction and development
Career Growth + Compensation
You’ll join the leadership team of
one of East Africa’s most successful growth-stage companies, playing a key role
in our development into a major enterprise. You’ll learn first-hand how a
thriving venture is operated, with opportunity to expand your skills and
responsibilities as your team and our company grow.
We believe this distinct and rare
experience is the most valuable benefit we offer new leaders who join our
team. In addition to this, you’ll earn a competitive salary and benefits
package benchmarked against lean mid-sized companies. You’ll also be
awarded stock options, allowing you to participate in the value you create as a
leader of our team.
Qualifications
o You are a strong leader – you’ve demonstrated success leading a
complex team including managing, motivating and developing other managers
o You have a track record of implementing lean manufacturing best
practices and driving significant improvements in a production setting
o You are an adaptable professional who has drawn energy from
working in an environment of rapid growth and change.
o You thrive when you’re able to take initiative and do best in an
environment where you are given high-level goals and the freedom and
authority to achieve them.
o You are eager to take responsibility for a key team within our
company and find the prospect of driving its rapid growth while improving
results extremely motivating.
o You possess a strong analytical toolkit, and you frequently
apply quantitative analysis to decision-making.
Production Officer
What You’ll Do
Moko’s Production Officers help us
bring joy to thousands of families by manufacturing world-class
furniture. You’ll lead a production team for a key product category, such
as sofas, mattresses or foam cushions. Production Officers are organized
and driven team leaders who are eager to join us in building one of Africa’s
largest furniture factories.
Responsibilities
Bring delight to our customers
by making quality products, efficiently
o Lead your team in meeting production targets while upholding
high standards of quality and safety
o Continuously improve on the workflow and floorplan of the team
to bring continuous output and quality improvement
o Ensure efficient management of raw material inventory, create
effective tracking and forecasting systems and determine optimum stock and
re-order levels
o Collaborate with finance, sales and warehousing teams to meet
and exceed customer expectations
o Plan production scheduling to meet customer demand
o Coordinate with maintenance team to maximize machine uptime and
create effective maintenance schedules
o Achieve consistent levels of high quality and support a culture
of continuous improvement
Lead a high-performing
production team
o Provide continuous feedback and coaching; regularly review team
members’ performance
o Assist in the hiring and training of new team members
o Achieve high compliance with health and safety standards and
other best-practice policies and procedures
o Create a highly motivated team with a culture of continuous
improvement
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
o Strong organizational and record keeping skills, including the
ability to develop operational tools in Microsoft Excel
o Strong management and leadership skills, including the ability
to relate well with direct reports, customers and colleagues.
o Strong attention to details and ability to deliver on
assigned tasks with independence and little supervision
o Candidates with at least 2 years’ experience supervising a team
preferable
o Strong professional references demonstrating professional
accomplishment and trustworthiness
o Knowledge of good manufacturing practices and lean manufacturing
policies and procedures
o Eagerness to join a young, quickly-growing organization and team
o Technical background a plus
Production Officer - Sofa
What You’ll Do
Moko’s Production Officers help us
bring joy to thousands of families by manufacturing world-class
furniture. You’ll lead a production team for a key product category, such
as sofas, mattresses or foam cushions. Production Officers are organized
and driven team leaders who are eager to join us in building one of Africa’s
largest furniture factories.
Responsibilities
Bring delight to our customers
by making quality products, efficiently
o Lead your team in meeting production targets while upholding
high standards of quality and safety
o Continuously improve on the workflow and floorplan of the team
to bring continuous output and quality improvement
o Ensure efficient management of raw material inventory, create
effective tracking and forecasting systems and determine optimum stock and
re-order levels
o Collaborate with finance, sales and warehousing teams to meet
and exceed customer expectations
o Plan production scheduling to meet customer demand
o Coordinate with maintenance team to maximize machine uptime and
create effective maintenance schedules
o Achieve consistent levels of high quality and support a culture
of continuous improvement
Lead a high-performing
production team
o Provide continuous feedback and coaching; regularly review team
members’ performance
o Assist in the hiring and training of new team members
o Achieve high compliance with health and safety standards and
other best-practice policies and procedures
o Create a highly motivated team with a culture of continuous
improvement
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
o Strong organizational and record keeping skills, including the
ability to develop operational tools in Microsoft Excel
o Strong management and leadership skills, including the ability
to relate well with direct reports, customers and colleagues.
o Strong attention to details and ability to deliver on
assigned tasks with independence and little supervision
o Candidates with at least 2 years’ experience supervising a team
preferable
o Strong professional references demonstrating professional
accomplishment and trustworthiness
o Knowledge of good manufacturing practices and lean manufacturing
policies and procedures
o Eagerness to join a young, quickly-growing organization and team
o Technical background a plus
Head of Manufacturing
What You’ll Do
Our Head of Manufacturing will take
the reins of our growing production function. We’re looking for a self-driven
and analytical leader with the ability to direct and grow our manufacturing
team and systems.
You’ll be at the heart of the company
and drive implementation of strategic production goals to meet and exceed
customer expectations for product quality and cost. You’ll be excited about
maximising efficiency, optimising production levels and driving operational
excellence.
Responsibilities
Develop, implement and manage
production systems
o Make and update medium term plans for the manufacturing team in
line with company strategy and proactively execute on these – e.g. anticipate
when we need to add new production lines to meet sales forecasts and manage the
expansion
o Lead the most complex elements of system development and process
improvement within the manufacturing team and between manufacturing and other
teams in the company
o Implement lean manufacturing best practices to continue driving
us toward becoming a world-class manufacturing operation
Develop and lead a high
performing team
o Coach managers and supervisors to help them lead their teams
more effectively
o Define and adjust organizational structure of the manufacturing
team as it quickly grows and changes
o Lead development and implementation of improved trainings;
identify and develop leadership and technical talent within the team
Continuous Improvement
o Drive continuous improvement in all our manufacturing teams with
goals of improving quality and reducing cost, making sure everyone is
contributing to this agenda and improvements are identified and implemented
quickly and effectively
o Contribute to new product development in coordination with
customer-facing teams
o Own KPIs concerning product quality, production output, cost of
goods, safety, facility quality, team satisfaction and development
Career Growth + Compensation
You’ll join the leadership team of
one of East Africa’s most successful growth-stage companies, playing a key role
in our development into a major enterprise. You’ll learn first-hand how a
thriving venture is operated, with opportunity to expand your skills and
responsibilities as your team and our company grow.
We believe this distinct and rare
experience is the most valuable benefit we offer new leaders who join our
team. In addition to this, you’ll earn a competitive salary and benefits
package benchmarked against lean mid-sized companies. You’ll also be
awarded stock options, allowing you to participate in the value you create as a
leader of our team.
Qualifications
o You are a strong leader – you’ve demonstrated success leading a
complex team including managing, motivating and developing other managers
o You have a track record of implementing lean manufacturing best
practices and driving significant improvements in a production setting
o You are an adaptable professional who has drawn energy from
working in an environment of rapid growth and change.
o You thrive when you’re able to take initiative and do best in an
environment where you are given high-level goals and the freedom and
authority to achieve them.
o You are eager to take responsibility for a key team within our
company and find the prospect of driving its rapid growth while improving
results extremely motivating.
o You possess a strong analytical toolkit, and you frequently
apply quantitative analysis to decision-making.
Specialist
What You’ll Do
The ideal Moko Specialist will be
passionate about talking and listening to customers to understand their
perspectives. They will be keen to create an entertaining experience for our
customers and to come up with new ideas to continually improve that experience.
They are passionate about providing
excellent customer service. They will also be organized and have great
attention to details.
Responsibilities
o Be the Moko Specialist at Moko’s showrooms and pop up stores
o Assist customers to test Moko’s mattresses and sofas and create
an engaging experience through sharing relevant and entertaining information
about Moko’s story and products
o Lead fun activities for parents and their children to engage
them during Moko’s activities
o Perform other duties related to the development and
implementation of the Moko’s marketing activities
o Conduct consumers’ research, gather and report feedback
concerning Moko’s products
o Provide new ideas about activities that Moko can conduct
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
o You are a creative person who enjoys coming up and trying new
ideas
o You have a talent in communicating to people in a way that
catches their attention
o You have a talent to see things from customers’ perspective and
tell a story that fascinates people
o You have a passion for providing great customer service
o You enjoy coming up with ideas on how to deal with any
challenges arising from the field.
o You are extremely organized, and you can ensure that all your
responsibilities are done on time and targets are met
o You thrive when you can take initiative and you are very
self-motivated
Customer Engagement Officer
What You’ll Do
We’re looking to add
customer-oriented, analytical people to our Customer Engagement team.
You’ll be motivated by building relationships with a portfolio of long-term
customers – whether they are hustling in Gikomba or running a major
supermarket.
You’ll take pride in keeping
everyone’s accounts in order – making sure the dozens of clients you manage are
fully stocked while keeping on top of their account payments. Most
importantly, you’ll be eager to take on more responsibility and grow your
career as part of our team.
Responsibilities
Manage Client Accounts
o Take responsibility for placing orders according to credit rules
and credit limit established by your supervisor
o Manage customers’ payment schedule and ensure that customers
adhere to credit limits
o Build long-term relationships with clients and service recurring
order needs
o Provide all customer support required by the clients in your
portfolio
Network Within the Industry and
Identify New Clients
o Build and grow relationships within the furniture manufacture industry
o Use industry networks and other means to generate new leads on
an on-going basis
o Develop a strong understanding of competitors and competing
products on the market
Present Products to Prospective
Customers
o Pursue leads, research prospects and make initial introductory
calls
o Make product presentations which show an in-depth understanding
of our products and the client’s needs
o Offer recommendations to your supervisor about creditworthiness
of new customers
o Close relationships and coordinate orders with our warehouse
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
o A preference for 1-2 years’ experience in a role with sales or
customer relations responsibilities
o Extremely strong interpersonal skills and success developing
productive professional relationships
o A mature professional who can comfortably relate with business
owners and senior purchasing managers
o Strong analytical skills and attention to detail—ability to
analyse customer statements and proactively identify and address issues with
customer accounts
o Proficient with Microsoft Word and Excel
o Eager to join a quickly-growing organization and team
How to Apply
Please visit
our website moko.co.ke/careers and apply through our online form, Apply Here- All Positions
