Commis I
Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. As Commis 1, the care you devote to all aspects of food preparation will result in the creation of truly spectacular fare.
Night Auditor
Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. As Commis 1, the care you devote to all aspects of food preparation will result in the creation of truly spectacular fare.
Hotel Overview
With
magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club
Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of
landscaped gardens, offer a unique blend of comfort, relaxation and adventure.
Originally the retreat of movie star and Club founder, William Holden, the
Club’s illustrious former members have included Winston Churchill and Bing
Crosby
Responsibilities
Reporting
to the Chef de Partie, responsibilities and essential job functions include but
are not limited to the following:
·
Consistently offer professional,
friendly and proactive guest service while supporting fellow Colleagues
·
Prepare and service all food items
for a la carte andor buffet menus according to hotel recipes and standards
·
Actively share ideas, opinions and
suggestions in daily shift briefings
·
Maintain proper rotation of product
in all chillers to minimize wastage/spoilage
·
Ensure storeroom requisitions are
accurate
·
Have full knowledge of all menu
items, daily features and promotions
·
Ensure the cleanliness and
maintenance of all work areas, utensils, and equipment
·
Follow kitchen policies, procedures
and service standards
·
Follow all safety and sanitation
policies when handling food and beverage
·
Other duties as assigned
Qualifications
·
Previous experience in the Culinary
field required
·
Journeyman’s papers or international
equivalent an asset
·
DiplomaCertification in a Culinary
discipline an asset
·
Strong interpersonal and problem
solving abilities
·
Highly responsible & reliable
·
Ability to work well under pressure
in a fast paced environment
·
Ability to work cohesively as part of
a team
·
Ability to focus attention on guest
needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not
limited to)
·
Constant standing and walking
throughout shift
·
Frequent lifting and carrying up to
30 lbs
·
Occasional kneeling, pushing, pulling
·
Occasional ascending or descending
ladders, stairs and ramps
Visa Requirements: Eligible to work in Kenya
Pastry Chef
Exceptional
service and cuisine are hallmarks of the Fairmont Hotels & Resorts dining
experience. As Pastry Chef, the creativity and culinary skills you bring to the
Pastry team will create spectacular desserts that bring a delectable end to
every memorable meal.
Hotel Overview
With
magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club
Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of
landscaped gardens, offer a unique blend of comfort, relaxation and adventure.
Originally the retreat of movie star and Club founder, William Holden, the
Club’s illustrious former members have included Winston Churchill and Bing
Crosby
Responsibilities
Reporting
to the Executive Chef, responsibilities and essential job functions include but
are not limited to the following:
·
Consistently offer professional,
friendly and proactive guest service while supporting fellow Colleagues
·
Lead and supervise the
qualityquantity of the Pastry department, as well as coordinate the production
as it relates to banquet and restaurant functions
·
Conduct daily shift briefings to
Colleagues.
·
Assist in the development of new
dessert, pastry and bread products
·
Follow payroll costs and productivity
within budgeted guidelines
·
Provide training for new Pastry
Colleagues
·
Ensure the cleanliness and maintenance
of all work areas, utensils, and equipment
·
Follow kitchen policies, procedures
and service standards
·
Follow all safety and sanitation
policies when handling food and beverage
·
Other duties as assigned
Qualifications
·
Previous leadership experience in a
Pastry production required
·
Diploma Certification in a Culinary
discipline required
·
Working knowledge of sugar
work/chocolate skills an asset
·
Computer literate in Microsoft Window
applications an asset
·
Strong interpersonal and problem
solving abilities
·
Highly responsible & reliable
·
Ability to work well under pressure
in a fast paced environment
·
Ability to work cohesively as part of
a team
·
Ability to focus attention on guest
needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited
to)
·
Constant standing and walking
throughout shift
Visa Requirements: Eligible to work in Kenya
Operations Director
As
the Director, Operations, this position acts as the role of General Manager in
his absence, as well as oversees operational areas such as Rooms, Food and
Beverage, Engineering, Security, and other minor operational departments. The
primary focus of this role is to ensure that the Hotel exceeds service
standards in all guest contact areas of the hotel. The Director, Operations
will work with the Executive Committee Members and the Management Team to
achieve this objective, while keeping the General Manager fully appraised of
any actions to be taken, as well as progress made.
Hotel Overview
With
magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club
Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of
landscaped gardens, offer a unique blend of comfort, relaxation and adventure.
Originally the retreat of movie star and Club founder, William Holden, the
Club’s illustrious former members have included Winston Churchill and Bing
Crosby
Responsibilities
Reporting
to the General Manager, responsibilities and essential job functions include
but are not limited to the following:
Consistently
offers professional, engaging and friendly service
The
main responsibilities of the Director, Operations include, but are not limited
to, the following:
·
Manage the cost effective and
efficient operation of the Hotel in order to maximize guest satisfaction,
employee engagement and satisfaction and EBITDA
·
Actively participate in the strategic
planning and on-going development of the hotel, including revenue forecasting,
ensuring the delivery of our environment commitments, overseeing the health,
safety and security of our guests and colleagues.
·
Lead and support all departments in
the achievement of their financial and operational targets via effective
organizational development, policy and procedural development, and appropriate
colleague training activities, thus ensuring our shareholders receive their
return on investment.
·
Clearly demonstrate to guests and
colleagues a commitment to service excellence through the effective
implementation and delivery of Fairmont Hotels & Resorts Core Standards at
all times.
·
Foster a winning, solution-oriented
work environment, motivating and engaging colleagues to continuously deliver
the best possible service to our guests.
·
Direct operational needs to ensure
compliance with the hotel’s Annual Budget and Strategic Plan.
·
Ensure that monthly financial
outlooks for Rooms and Food & Beverage are on time, on target and accurate.
·
With the respective Executive Committee
members, play a lead role in the management of Rooms and Food & Beverage
initiatives.
·
Work closely with the Controller to
ensure labour forecasts are completed to company standard for presentation to
GM and in line with revenue and service expectations.
·
Coordinate the planning and
implementation of capital projects.
·
Responsible for guest relations and
for handling guest response alerts within the require time lines.
·
Coordinate bi-weekly leadership and
weekly divisional meetings.
·
Monitor and act on staffing levels
and productivity targets.
·
Create, update and ensure timely
awareness of the hotel’s business continuity plan as well as its emergency and
crisis management plans.
·
Plan and coordinate events for
various celebrations throughout the year, such as, but not limited to, holiday
celebrations, cultural festivals.
·
In consultation with the General
Manager, direct and oversee the performance of the Departmental Heads. This
includes preparing and conducting the annual LEAD review.
·
Co-Chair the Hotel’s Environmental
Committee.
·
Oversees all outside partnership
relationships connected with services to the guest or colleagues
·
Function as a key member of the Hotel
Executive Committee and leadership team.
Qualifications
·
Previous experience is an asset
·
3 years experience as a Division
Head, ideally with International Operations experience.
·
Proven record to coordinate multiple
departments to make gains towards targeted GSI, GOP, CES results
·
Clear working knowledge of budget
planning and execution
·
Exceptional communication,
interpersonal and guest handling skills
·
Ability to motivate developing
leaders to act as entrepreneurs while innovating guest oriented solutions
creatively and profitably.
·
Self-confident, proactive, and able
to prioritize and make effective decisions
·
Ability to build strong
relationships, interact and influence others at all levels of the organization
·
Computer literacy a must, with a
strong knowledge of Word, Excel, Word, Outlook and PowerPoint
·
University/College degree in a
related discipline. Bilingual ability an asset
Visa Requirements: Eligible to work in Kenya
Driver
At
Fairmont Hotels & Resorts, every guest interaction is an opportunity to
create a lasting memory. As a Driver guide, you will do more than facilitate
our guests’ safe and efficient transport in the hotel and the national parks of
Kenya – you will be an ambassador for your hotel, your city and our
exceptional guest experience.
Hotel Overview
Everyone
agrees that the Mount Kenya Safari Club Nanyuki is an exclusive retreat.
Situated some one hundred and ninety kilometres to the north of Nairobi, on the
slopes of Mount Kenya, it has a reputation for relaxed elegance. Many of
the world’s famous names, be they royalty, film stars or merely the rich, seek
it out as a secluded haven where, although you do your safari during the day,
you always dress for dinner.
Responsibilities
Reporting
to the Assistant Activities Manager, responsibilities and essential job functions
include but are not limited to the following:
·
Consistently offer professional,
friendly and engaging service
·
Deliver and collect hotel guests at
the airport and chauffeur them using the hotel vehicles
·
Take guests for nature walks
·
Do game drives for guests.
·
Work closely with the Airport
Concierge, Bell Captain, and Executive Office
·
Assist guests regarding hotel
facilities in an informative and helpful way
·
Follow department policies,
procedures and service standards
·
Follow all safety policies
·
Other duties as assigned
Qualifications
·
Previous experience as a Driver
preferred
·
Valid Drivers License required
·
Excellent communication skills and a
professional presentation
·
Strong interpersonal, organizational
and problem solving abilities
·
Highly responsible & reliable
·
Ability to work well under pressure
in a fast paced environment
·
Ability to work cohesively as part of
a team
·
Ability to focus attention on guest
needs, remaining calm and courteous at all times
Physical Aspects of Position (include
but are not limited to)
·
Frequent sitting, standing and
walking throughout shift
·
Frequent lifting and carrying up to
30 lbs
·
Constant kneeling, pushing, pulling,
lifting
·
Frequent ascending or descending
ladders, stairs and ramps
Visa Requirements: Eligible to work in Kenya
Night Auditor
At Fairmont Hotels & Resorts, our
financial operations thrive with the commitment of Colleagues who model our
values of Respect, Integrity, Teamwork and Empowerment. Apply your attention to
detail – and your passion for numbers – as Night Auditor, where your
comprehensive reconciliations will offer a window into each day’s dynamic
operations.
Hotel Overview
With magnificent views of majestic
Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously
appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a
unique blend of comfort, relaxation and adventure. Originally the retreat of
movie star and Club founder, William Holden, the Club’s illustrious former
members have included Winston Churchill and Bing Crosby
Responsibilities
Reporting to the Rooms Division
Manager, responsibilities and essential job functions include but are not
limited to the following:
·
Ensure the current day’s revenue
balances are reconciled, the payments to the guest ledger are processed, and
the accounts receivables are balanced
·
Prepare daily management reports as
required
·
Complete the update process on the
front office system per established system guidelines
·
Complete system back-ups as required
·
Balance and verify the summary of
daily transactions in the hotel and ensure that the hotel’s computer systems
are readied for the next day’s business
·
Balance and audit all Front Office
postings and settlements
·
Verify that all departments have
posted all their revenues
·
Reconcile the food and beverage point
of sale system, for each outlet, to the PMS system; record and adjust
entries
·
Reconcile all miscellaneous revenue
sources to the PMS system
·
Other duties as assigned
Qualifications
·
Previous front office or accounting
experience required
·
Computer literate in Microsoft Window
applications and relevant computer applications required
·
University/College degree in a
related discipline an asset
·
Excellent communication and
organizational skills
·
Strong interpersonal and problem
solving abilities
·
Highly responsible & reliable
·
Ability to work cohesively as part of
a team
·
Ability to focus attention on guest
needs, remaining calm and courteous at all times
Physical Aspects of Position (
include but are not limited to)
·
Contsant standing and walking
throughout shift
Visa Requirements: Eligible to work in Kenya
How To Apply
Whether you’re launching your career
or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels &
Resorts—and the extraordinary opportunities that exist!