Waiter/ Waitress
We seek to recruit highly motivated and self-driven and energetic individuals who are passionate about customer service and the ability to serve guests from diverse backgrounds. The role of the waitress is to provide excellent overall dining experience for our guests
We seek to recruit highly motivated and self-driven and energetic individuals who are passionate about customer service and the ability to serve guests from diverse backgrounds. The role of the waitress is to provide excellent overall dining experience for our guests
Responsibilities
·
Greet and escort customers to their
tables
·
Present menu and provide detailed
information when asked (e.g. about portions, ingredients or potential food
allergies)
·
Inform customers about the day’s
specials
·
Offer menu recommendations upon
request
·
Up-sell additional products when
appropriate
·
Take accurate food and drinks orders,
using a POS ordering software, order slips or by memorization
·
Check dishes and kitchenware for
cleanliness and presentation and report any problems
·
Arrange table settings and maintain a
tidy dining area
·
Provide excellent customer service to
guests
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
·
Previous sales experience is a plus
but not necessary
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and
multitasking skills
·
Ability to work well under pressure
·
Flexibility to work in shifts, on
weekends and public holidays
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
Bar Runner
We
are seeking enthusiastic, highly motivated individuals who will be in charge of
preparing hot beverages, smoothies, alcoholic and non-alcoholic drinks in the
restaurant.
Responsibilities
·
Preparing hot beverages, alcoholic,
non-alcoholic drinks using the company’s guidelines
·
Monitoring the stock levels and
placing orders for the bar items when necessary
·
Maintain a clean and tidy bar counter
at all times
·
Daily stock take of the bar items at
the end of the shift
·
Ensure the glasses and cups are
properly arranged
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
·
Previous experience is a plus but not
necessary
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and
multitasking skills
·
Ability to work well under pressure
·
Flexibility to work in shifts, public
holidays and weekends
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
Cook
We
seek to recruit highly motivated and self-driven and energetic individuals who
are passionate about food. The cooks will be preparing delicious meals as per
our menu and to the guests’ satisfaction and in a timely manner.
Responsibilities
·
Prepare the work station with all
needed ingredients and cooking equipment
·
Cook various dishes
·
Check food while cooking to stir or
turn
·
Ensure great presentation of dishes
before they are served
·
Keep a sanitized and a clean working
environment in the kitchen
·
Ensure proper labelling of items and
storage of food items
·
Check dishes and kitchenware for
cleanliness.
·
Check quality of cooking ingredients
·
Monitor stock and requisition when
there are shortages
·
Any other duty as may be assigned
from time to time by management
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and multitasking
skills
·
Ability to work well under pressure
·
Flexibility to work in shifts,
weekends and on public holidays
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
Hostess/Host
We
are seeking enthusiastic, highly motivated, friendly and dynamic individuals to
fill the position of a hostess
Responsibilities
·
Greet incoming guests warmly with a
genuine smile and eye contact and seat all guests in the restaurant
·
Usher guests into the restaurant ,
offer the menu and ensure they are attended to in a timely manner by the
waiting staff
·
Answer the phone calls and provide
the suitable service
·
Make table reservations
·
Ensure the reservation diary is kept
up to date with all guest names, telephone numbers, guest information and
special requests.
·
Interact with the guest as they leave
restaurant to ensure a positive dining experience
·
Ensure that the menus are clean and
presentable
·
Arrange seats and tables at the
dining area
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and
multitasking skills
·
Ability to work well under pressure
·
Flexibility to work in shifts, on
weekends and public holidays
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
Pastry Attendant
[We
are seeking enthusiastic, highly motivated and diligent bakery sales team
members to join our friendly bakery team. This role requires candidates to be
energetic and promote good customer service with familiar and unfamiliar faces.
It is a highly challenging yet rewarding role.
Responsibilities
·
Greet and create rapport with
customers
·
Find out the customer’s needs
·
Recommend, select and help locate the
right bakery products
·
Describe a product’s features health
benefits
·
Answer customer queries regarding the
bakery the products on display
·
Place special orders and can use
technology to research and read
·
Communicate to sales and marketing
department about customer comments
·
Stay current with sales prices and
actively communicate weekly specials
·
arrange and display merchandise
·
keep merchandise area tidy
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
·
Previous sales experience is a plus
but not necessary
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and
multitasking skills
·
Ability to work well under pressure
·
Flexibility to work in shifts
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
Bread Station Attendant
We
are seeking enthusiastic, highly motivated and dynamic individuals with a keen
eye to fill the position of a Purser
Responsibilities
·
Ensure the Purser’s station is clean
and tidy
·
Ensure timely preparation of delivery
orders and ensure they are delivered on time
·
Handle cash transactions, m-pesa
transaction and PDQ transactions from customers
·
Ensure timely billing and giving the
correct change
·
Keep an organised records of the days
transaction
·
Taking correct take away orders and
ensuring they are correctly dispensed
·
Suggestive selling of bakery products
and other food items to new and existing guests
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
·
Previous sales experience is a plus
but not necessary
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and
multitasking skills
·
Ability to work well under pressure
·
Flexibility to work in shifts, on
weekends and public holidays
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
Steward
We
seek to recruit highly motivated and self-driven and energetic for the position
of a steward.
Responsibilities
·
Ensure the kitchen is clean and
organised all the time
·
Ensure that the restaurant floors are
clean and dry at all times
·
Operate the dish washing machines and
ensure the hygiene standard operating procedures are followed to the letter
·
Ensure great presentation of dishes
before they are served
·
Dispose waste as per the Company’s
procedure and guidelines
·
Ensure the bin area is clean, tidy
and organised
·
Check dishes and kitchenware for
cleanliness.
·
Clean and sanitize all utensils and
cutlery and equipment used frequently in the restaurant
·
Carry out general cleaning as per the
company’s standards
·
Collect trash in the restaurant
·
Any other duty as may be assigned
from time to time by management
Qualifications
·
Must be at least 18 years of age.
·
High school education preferred or
equivalent combination of education and experience.
Personal Attribute
·
Excellent presentation skills
·
Team Player
·
Strong organisational and
multitasking skills
·
Ability to work well under pressure
·
Flexibility to work in shifts, on
weekends and on public holidays
·
Excellent Communication skills
·
Ability to stand for long periods of
time
·
Positive attitude, courteous and
pleasant nature
How to Apply
Qualified
candidates should send a cover letter and a detailed CV including names and
addresses of three referees, a working e-mail address and daytime telephone
contacts to hr@artcaffe.co.ke.
The
forwarding e-mail and cover letter must clearly indicate the position title and
Place of Residence so as to reach us by 20th April 2019.
Persons
living along Mombasa road, Syokimau, Kitengela, Athi River and Mlolongo are
encouraged to apply. Please note that shortlisting will be done on a rolling
basis