Job Vacancy: General Admin and Customer Service Rep
Responsibilities
Responsibilities
·
Answer and direct phone calls
·
Organize and schedule appointments
·
Plan meetings and take detailed
minutes
·
Coordinating appointments and
meetings and managing staff calendars and schedules.
·
Develop and maintain a filing system
·
Update and maintain office policies
and procedures
·
Maintain contact lists
·
Provide general support to visitors
·
Act as the point of contact for
internal and external stakeholders
·
Liaise with executive and senior
administrative assistants to handle requests and queries from senior managers
·
Manage large amounts of incoming
calls
·
Handle complaints, provide
appropriate solutions and alternatives within the time limits and follow up to
ensure resolution.
·
Go the extra mile to engage customers
·
Communicate and coordinate with
internal departments
Requirements
·
Proven experience as an
administrative assistant or office admin assistant
·
Proficiency in MS Office
·
Excellent time management skills and
the ability to prioritize work
·
Attention to detail and problem
solving skills
·
Excellent written and verbal
communication skills
·
Strong organizational skills with the
ability to multi-task
·
High School Certificate; additional
qualification as an Administrative assistant or Secretary will be a plus
Please send an updated CV and
application to emma@olivado.com by 15th April 2019.