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Admin and Customer Service Rep Job in Kenya

Job Vacancy: General Admin and Customer Service Rep

Responsibilities
·         Answer and direct phone calls
·         Organize and schedule appointments
·         Plan meetings and take detailed minutes
·         Coordinating appointments and meetings and managing staff calendars and schedules.
·         Develop and maintain a filing system

·         Update and maintain office policies and procedures
·         Maintain contact lists
·         Provide general support to visitors
·         Act as the point of contact for internal and external stakeholders
·         Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

·         Manage large amounts of incoming calls
·         Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
·         Go the extra mile to engage customers
·         Communicate and coordinate with internal departments
Requirements
·         Proven experience as an administrative assistant or office admin assistant
·         Proficiency in MS Office
·         Excellent time management skills and the ability to prioritize work
·         Attention to detail and problem solving skills
·         Excellent written and verbal communication skills
·         Strong organizational skills with the ability to multi-task
·         High School Certificate; additional qualification as an Administrative assistant or Secretary will be a plus
Please send an updated CV and application to emma@olivado.com by 15th April 2019.

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