Area Manager
Location; Mombasa Rd, Nairobi
Creative Content Writer
Location; Mombasa Rd, Nairobi
Who We Are
Moko
Home + Living is a growing company bursting with innovation, creativity and passion.
Our customers dream of a better night’s sleep, a welcoming place to host their
guests, a fun and safe place for their children to play. But they tell us
this isn’t easy – they have to settle for low-quality furnishings or break the
bank. Join us in building the products, the brand and the network to put
quality living within everyone’s reach. Here’s what our team has
accomplished in the few years since our founding:
Supported
the growth of over 200 small furniture businesses across the country • Grown
from a start-up to mid-sized company
The Role In Brief
Moko’s
goal is to change the way people experience their everyday home. We have an
ambitious development pipeline that spans mattresses to sofas with the goal of
making our customers’ dream of leading a modern lifestyle a reality. We’re
looking to add an Area Manager aka Get Things Done Manager.
As
the Get Things Done Manager, you’ll be responsible for running Moko’s
day-to-day brand operations. You’ll be an excellent project manager who is able
to joggle a variety of tasks under tight timelines. You’ll put into use your
knowledge of marketing and you’ll push the day-to-day activities to see Moko’s
vision become a reality for our customers. Finally, you’ll be excellent people
manager, who can motivate and grow the team.
Responsibilities
·
Under the direction of the Head of
Brand and Product Development, lead the day-to-day implementation of the Moko
work plan so that we can help our customers achieve the modern lifestyle they
dream of
·
Act as a liason to senior management
and directors to keep them up to date about operations and projects implemented
·
Coordinate and manage the weekly
activities of the napstars, the marketing team that brings the Moko dream world
to our customers
·
Lead and coordinate the capacity
planning and hiring strategy of the Napstar team and ensure their training in
line with activities planned in the marketing calendar
·
Create a high performance culture in
the napstar marketing team where KPIs are always met and decisions are taken
based on data. Foster an environment where new ideas are brought up by team
members
·
In coordination with Head of Brand
and Creative Director develop a training for the marketing team to ensure that
the Moko story is told with a consistent voice and in an engaging way by our
team
·
Liaise with the delivery team so that
to-the-door deliveries of mattresses happen on time. Coordinate with the
operation team to manage an efficient use of resource and effective capacity
planning
·
Liaise with supermarkets, malls and
other sites to ensure that we have all the approvals and permits necessary for
a smooth set up and running of marketing activations
·
Support the screening and recruitment
of suppliers, contractors and other consultants necessary for the
implementation of the work plan
·
Manage the day-to-day coordination
with suppliers, constructors (e.g. to build a sleeping station or
showroom-in-a-container) and other consultants so that work is completed on
time and with the level of quality expected
·
Provide operational support to
implement market research activities for the development of new marketing
activities ideas and for the conception and design of the first Moko’s sofa
collection!
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Qualifications
·
You have experience (preferably 3
years) in retail or sales or marketing and are talented in hiring and managing
people
·
You have a passion for training
people and growing your team
·
You are a go getter and enjoy
figuring out what it takes to get things done on time in the most efficient way
·
You are an exceptional project
manager and able to come up with and execute a detailed plan
·
You preferably have a creative side
and can propose how marketing activation can be optimized and new ideas
introduced
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making
·
You pay extra attention to details in
everything you do without losing sight of the big picture and the goals that we
want to achieve
·
You have the ability to convince
people and negotiate partnership with suppliers and contractors
Creative Content Writer
Location; Mombasa Rd, Nairobi
Who We Are
Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our customers
dream of a better night’s sleep, a welcoming place to host their guests, a fun
and safe place for their children to play. But they tell us this isn’t
easy – they have to settle for low-quality furnishings or break the bank.
Join us in building the products, the
brand and the network to put quality living within everyone’s reach.
Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes
with our products • Attracted global investment to continue fuelling our growth
and vision
Supported the growth of over 200
small furniture businesses across the country • Grown from a start-up to
mid-sized company
The Role In Brief
We’re looking to add a super
creative, word wizard to our Marketing team (also known as Nap-stars for our
love of naps) that can help us grow our digital marketing presence. We have an
ambitious plan to reach more people online and let them know about the Moko’s
dreamy products and you’ll help us achieve this dream. You’ll have a passion to
come up with new ideas and stories for content and find a fun and creative ways
to tell these stories to our online audience.
You’ll be the guardian of our brand
voice and ensure all the messages created are appropriate and inline with the
brand. You will put your ear out for trends and topics that our audience is
interested in and use that insight to create messages that our audiences can
relate to. You will assist the digital team in testing different content so
that we can find the perfect recipe for our brand. Most importantly, you’ll be
eager to take on more responsibility and grow your career as part of our team.
Responsibilities
·
Create content for social media and
other online platforms and tell the “MoKo cares” stories
·
Work in close collaboration with the
Brand & Buzz manager to create content for emails, WhatsApp and other
channels to nurture leads in the pipeline
·
Create content for Facebook and
Instagram monthly calendar
·
Make the Moko brand alive by creating
stories around brand elements we have e.g. Moko dream team cartoons,
·
Join the home delivery team,
marketing activation days and Moko cares deliveries and share pictures and
stories about our customers that are worth sharing
·
Support the customer care inbound
team to collect personal and fun facts about leads and customers
·
Create stories about the nap-stars
team that can be shared across different channels
·
Start and manage a blog about
relevant topics*
Be the brand voice guardian
·
Write and edit content for the
website
·
Review and make more Moko any brand
related content e.g. correspondence with job applicants, collaterals for
hiring, correspondence with customers activating their warranty, postcards for
the Moko care story, etc
·
Write FAQ that we can publish on the
website and use on social media to respond to queries.
Research & A/B Testing Support
·
With the help of the Digital
Marketing Officer, create variations of content in order to find the copy that
works best for the brand
·
Carry out social listening. Track
conversations around relevant keywords and topics to find opportunities for
content creation and to monitor brand sentiments from our audiences.
·
Carry out research, gather market
data and use the results to come up with well-informed topics and themes for
content creation
·
Newsjacking. Identify opportunities
from trending topics that the brand can ride on and promptly create tasteful
content to improve visibility and virality.
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career
development. We provide constant,
actionable feedback delivered through mentorship from the management team.
Because of
our rapid growth, we constantly have
new roles opening up and opportunities in many functions. This results in fast
career growth for those who are ready to take up the challenge.
Qualifications
·
Proven work experience as a Content
Creator or copywriter or similar role
·
Excellent writing and command of the
English language
·
Familiarity with writing for SEO
·
Creative minded with an ability to
conceive or find interesting ideas / stories for new content
·
An initiative taker who enjoys
working independently once you receive clear directions from the manager
·
Outgoing personality with Strong
interpersonal skills and ability to carry out research and get fun, shareable
stories from customers
·
Eager to join a young,
quickly-growing organization and team
How to Apply
Please visit our website moko.co.ke/careers and apply through our online form, Apply Here – All Positions .
