Customer Service
Reporting to the Service Manager
Reporting to the Service Manager
Location: Nairobi.
Our
client is an established Insurance brokerage firm that has been in business for
over 28 years serving both individual and corporate clientele.
They
seek to hire an aggressive and result oriented Customer Service Executive
Responsibilities
·
Develop and maintain positive working
relationships with clients
·
Maintain orderly files and
information, for both physical and electronic files
·
Review current client coverages and
recommend changes in coverage and in market, as needed to ensure high quality
coverage
·
Source favorable Quotations/ Terms
for prospective Clients
·
Declaration of Motor Certificates to
Underwriters
·
Invitation of Renewals on Motor Class
·
Endorsements of policies
·
Respond to correspondence received
from customers, Insurers and third parties.
·
Receive Claim Notifications from both
Retail and Corporate Clients
·
Receive reports of claims and
communicate reports of adjustment/ assessments/ authorities to the clients
·
Follow through on settlement –
coordinating with Underwriters, assessors, loss adjusters and Clients
Qualifications
·
Should be a lady between the ages of
25-35 years
·
Should have completed diploma in
Insurance from college of Insurance.
·
Should have working experience in
both underwriting and claims, at least 1 year.
·
Excellent communication skills , both
written and verbal.
·
Self- motivated, confident and
outgoing personality.
·
Have integrity and high sense of
ethical responsibility.
·
Ability to multi-task and get things
done to completion.
·
A team player with good interpersonal
and communication skills.
How to Apply
Qualified
and interested candidates are advised to send their CVs to info@leeandmyles.com clearly quoting the job title “CUSTOMER SERVICE – CLAIMS AND
UNDERWRITING” on the email subject line. The
applications should be received on or before 25th March
2019. Only shortlisted candidates will be contacted.
