Job Title: Debtors Clerk
Job Purpose: This position is responsible for Collection / Recovery of outstanding in Auto Business
Job Purpose: This position is responsible for Collection / Recovery of outstanding in Auto Business
Division and Department:Auto
Level/ Band: L6
Key Responsibilities:
·
Follow-up with overdue customers over
phone, serving notices and field visit
·
Organize debtor list according to
severity of delinquency, ensure all client are contacted and notify reporting
manager on difficult accounts
·
Keep track of assigned accounts to
identify outstanding debts create a list of customers who have not made
payments on daily basis and reporting
·
Record new commitment to repay debt,
determine if debt can be collected and accordingly recommend for recovery
·
Accountable for reducing delinquency
for assigned accounts
·
Perform other assigned tasks and
duties necessary to support the Accounts Receivable Department.
·
Providing customer service regarding
collection issues, resolve client discrepancies and short payments.
·
Responsible for monitoring and
maintaining assigned accounts- Customer calls, account adjustments and customer
reconciliations
Desired Profile:
·
Must have Collection / Credit
exposure
·
Must have excellent communication and
inter-personal skills
·
Understanding of retail finance
·
Must have experience in debt
collection and credit management
Educational Qualifications:
·
Commerce or Finance Graduate
Relevant years of Experience:
·
Between 3-10 yrs of experience
(overall)
Competencies:
·
Relationship building
·
Communication &Interpersonal
skills
·
Presentation skills.
·
Debt Collection
·
Credit management
Reports To: Sales Administrator
Reportees: N/A
Industry Preference: Bank /
NBFC
Location and Vertical: Nairobi
Age Limit: Above 30 yrs
How to Apply
Interested candidates should forward
CVs to hr.kenya@tatainternational.com by C.O.B 22nd March 2019