Front Officer & Receptionist
Primary function for this position is to handle customer service operations.
Primary function for this position is to handle customer service operations.
Responsibilities
·
Operating the telephone switchboard
and transferring telephone calls to intended recipients after screening them
properly
·
Responding to inquiries aimed at
hospital services and procedures
·
Arrange for appropriate emergency
services by calling relevant medical staff members
·
Answer queries pertaining to admitted
patients by following strict confidentiality protocols
·
Perform other secretarial duties.
Requirements
·
Diploma in Communication (or Health
Records Information) or any relevant roles.
·
Good communication skills with
outstanding presentation and confidence.
·
Conversant with Hospital operations
including Medical Insurance billing, Smart systems and NHIF.
·
At least one (1) year working
experience in a busy hospital set up or secretarial role.
How to Apply
