Who We Are:
Muthaiga Golf Club proudly called the Home of Golf by its elite membership, is in many ways the ultimate embodiment of Kenya’s unique marriage of ancient golf tradition and a modern 18-Hole Championship Golf Course.
This
job role is also responsible for the complete directing, operational control,
effective supervision and coordination of all the F&B Sections (i.e. F
& B purchases, receiving, F&B services) as relates to the Club; to the
satisfaction of the Club’s members, guests and management.
Muthaiga Golf Club proudly called the Home of Golf by its elite membership, is in many ways the ultimate embodiment of Kenya’s unique marriage of ancient golf tradition and a modern 18-Hole Championship Golf Course.
Waiter
The
main objective of this role is to work closely with the Food and Beverage team
in running the food and beverage services for Muthaiga Golf Club. The Head
waiter manages co-workers while maintaining excellence in quality control and
excellent customer relations.
Responsibilities:
·
Food & Beverage Service
·
Manage all food and beverage service
outlets with a hands-on approach in the absence of the Food and Beverage
·
Manager, which may include bar,
restaurant, casual dining, catering services, snack bar and convenience cart,
and co-ordinates to achieve qualitative/quantitative goals and ensure customer
satisfaction.
·
Maintain existing food and beverage
programs that ensure the highest possible quality of food service to meet
customer expectations and assure repeat business.
·
Carry out daily inspections of the
service areas for upkeep and maintenance of the equipment.
·
Ensuring the service team has working
tools at all times. (Uniforms, name tags, table cloth, at all time).
·
Ensure that the bars have all the
required drinks at all times and proper displays for merchandising of wines,
cocktails and other drinks.
·
Ensure enough and presentable menu
lists are available.
·
Ensure that all necessary licenses
are in place and are renewed in time.
·
Review all bookings for catered
activities, i.e. banquets and meetings, and ensure all appropriate preparation
is made in advance.
·
Monitor the profitability of every
item by checking on the changes in the cost prices and making a recommendation
to the management for any price changes.
·
Assist in approving all the F&B
Section requisition for expenditures so as to ensure the budgeted expenses are
not exceeded.
·
In conjunction with the F&B
Manager, develop and continuously review the F&B service points procedures
through proper billing systems so that all sales realized are accounted for by
charging members and guests through the P.O.S. System and any sold guest card
is properly receipted and banked.
·
Participate and make follow up on
daily and monthly bar stock taking plus the F&B stores to ensure the
reports are correctly done.
·
Organize monthly stocktaking of the
operating equipment and explain the differences and losses.
·
Analyze the daily sales mix and make
recommendations to the management on the items to be added or dropped from the
food or bar menus lists.
·
Provide the Clubhouse with the
competitors’ price comparisons for the sports bar on a quarterly basis.
·
Monitor the slow-moving items by
ensuring they are used or returned to the store so as to avoid dead stocks
which lead to expiry items.
·
Ensure the staff canteen is always
clean and kept in an orderly manner and a proper staff eating timetable is
maintained.
Qualifications:
·
Diploma in Food and Beverage
Management, Hospitality Management, or a related field
·
Certificate in Microsoft Office
Applications
·
Must have sound knowledge of food
& beverage products.
·
Conversant with cost control reports
·
Knowledge of stock control system;
POS System
·
3 years working experience in Food
and Beverage
·
At least 1 year as a Headwaiter
How to Apply:
If
you meet the outlined requirements please send your application, including a
cover letter, current Curriculum Vitae with telephone contacts of 3 referees
and testimonials quoting the job title on the email
careers@muthaigagolfclub.com (subject Head Waiter)