Hotel Receptionist
Our client is a Hotel based in Somalia that delivers high quality, affordable and professional services in hospitality to their local and international customers. They seek to hire a highly competent, social and welcoming Hotel Receptionist who will be tasked to manage the front office operations of the hotel.
Our client is a Hotel based in Somalia that delivers high quality, affordable and professional services in hospitality to their local and international customers. They seek to hire a highly competent, social and welcoming Hotel Receptionist who will be tasked to manage the front office operations of the hotel.
Industry: Hospitality
Salary: 80K net
Location: Mogadishu, Somalia
Responsibilities
·
Warmly Greet, register, and assign
rooms to guests with a genuine smile
·
Assist in bookings and reservations
·
Operate the switchboard
·
Attend to all routes of room
bookings, such as online, phone, and in person
·
Maintain orderliness and cleanliness
at the front area
·
Answer telephonic and in-person
queries related to the hotel services and resolved any issues
·
Process guests’ check ins and outs
·
Prepare and complete room and
restaurant bills
·
Assist guests’ in storing valuables
in secure deposit box
·
Liaise with other departments of
hotel
·
Handle payments through cash, cheque
and credit cards
Qualifications
·
Diploma in Hotel Management/ Front
office operations
·
Must have 3 years’ experience as a
receptionist, preferably in a 4 star/5-star Facility
·
Excellent Communication skills
·
Hold a valid Passport, and able to
relocate to Mogadishu
·
Female candidates are encouraged to
apply
·
Good Customer service skills and interpersonal
skills
·
Must be orderly with Ability to
multi-task
·
Strong crisis management skills
How to Apply
