Customer Engagement Officer
Moko Home + Living is a growing company bursting with innovation, creativity and passion. Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play. But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank. Join us in building the products, the brand and the network to put quality living within everyone’s reach. Here’s what our team has accomplished in the few years since our founding:
Senior Accountant Job Responsibilities
Requirements for the Senior
Accountant Job
Moko Home + Living is a growing company bursting with innovation, creativity and passion. Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play. But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank. Join us in building the products, the brand and the network to put quality living within everyone’s reach. Here’s what our team has accomplished in the few years since our founding:
Reached
over 100,000 Kenyan homes with our products
Attracted
global investment to continue fueling our growth and vision
Supported
the growth of over 200 small furniture businesses across the country
Grown
from a start-up to mid-sized company
What You’ll Do
We’re
looking to add customer-oriented, analytical people to our Customer Engagement
team. You’ll be motivated by building relationships with a portfolio of
long-term customers – whether they are hustling in Gikomba or running a major
supermarket. You’ll take pride in keeping everyone’s accounts in order –
making sure the dozens of clients you manage are fully stocked while keeping on
top of their account payments. Most importantly, you’ll be eager to take
on more responsibility and grow your career as part of our team.
Responsibilities
Manage Client Accounts
·
Take responsibility for placing
orders according to credit rules and credit limit established by your
supervisor
·
Manage customers’ payment schedule
and ensure that customers adhere to credit limits
·
Build long-term relationships with
clients and service recurring order needs
·
Provide all customer support required
by the clients in your portfolio
Network Within the Industry and Identify New Clients
·
Build and grow relationships within
the furniture manufacture industry
·
Use industry networks and other means
to generate new leads on an on-going basis
·
Develop a strong understanding of
competitors and competing products on the market
Present Products to Prospective Customers
·
Pursue leads, research prospects and
make initial introductory calls
·
Make product presentations which show
an in-depth understanding of our products and the client’s needs
·
Offer recommendations to your
supervisor about creditworthiness of new customers
·
Close relationships and coordinate
orders with our warehouse
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Requirements
·
A preference for 1-2 years’
experience in a role with sales or customer relations responsibilities
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
A mature professional who can
comfortably relate with business owners and senior purchasing managers
·
Strong analytical skills and attention
to detail—ability to analyse customer statements and proactively identify and
address issues with customer accounts
·
Proficient with Microsoft Word and
Excel
·
Eager to join a quickly-growing
organization and team
Head of Operations
Location; Mombasa Rd, Nairobi
Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our customers
dream of a better night’s sleep, a welcoming place to host their guests, a fun
and safe place for their children to play. But they tell us this isn’t
easy – they have to settle for low-quality furnishings or break the bank.
Join us in building the products, the brand and the network to put quality
living within everyone’s reach. Here’s what our team has accomplished in
the few years since our founding:
Reached over 100,000 Kenyan homes
with our products • Attracted global investment to continue fuelling our growth
and vision
Supported the growth of over 200
small furniture businesses across the country • Grown from a start-up to
mid-sized company
What You’ll Do
Our Head of Operations is responsible
for scaling our distribution to reach millions of customers. We’re
looking for a self-driven and analytical leader with the ability to lead and
grow our operations team and systems toward this goal. You’ll be
excited to solve big problems like developing a hub-and-spoke distribution
model for quick, cost-effective delivery to our customer’s homes. You’ll
be obsessed with order and efficiency, putting in place the systems needed to
organize the work of your team as it expands.
Responsibilities
·
Turn a distribution operation that
reaches hundreds of thousands of customers into one that reaches millions
·
Develop and implement a hub-and-spoke
distribution model which delivers the quality and reliability of our retail
customers’ dreams
·
Grow and streamline our existing
nationwide delivery service which serves hundreds of small businesses
·
Oversee an increasingly sophisticated
warehousing system and ensure seamless operations as our SKUs grow
·
Invest in coaching and development of
your team, taking advantage of opportunities to grow team members’
responsibilities
·
Maintain a high-performance culture,
setting ambitious targets and rewarding outstanding accomplishment
·
Find opportunities to develop and
improve systems, delegate responsibilities to enable your team to handle more
work with increasing complexity
·
Identify and utilize key control
points, allowing you to maintain quality and accuracy of the growing activities
within your area of responsibility
Career Growth + Compensation
You’ll join the leadership team of
one of East Africa’s most successful growth-stage companies, playing a key role
in our development into a major enterprise. You’ll learn first-hand how a
thriving venture is operated, with opportunity to expand your skills and
responsibilities as your team and our company grow.
We believe this distinct and rare
experience is the most valuable benefit we offer new leaders who join our
team. In addition to this, you’ll earn a competitive salary and benefits
package benchmarked against lean mid-sized companies. You’ll also be
awarded stock options, allowing you to participate in the value you create as a
leader of our team.
Requirements
·
You are a strong leader, and you have
at least 3 years’ experience managing individuals across different functional
areas. You have a proven track record of motivating and developing your
direct reports.
·
You have an entrepreneurial streak
and have drawn energy from working in a young company, start-up environment or
other environment of rapid growth and change. You are adaptable to
changing requirements and you enjoy working on multiple diverse projects and
tasks simultaneously.
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them.
·
You are confident in your own ability
to perform and inspire others to perform, and you are eager to take on
responsibility for a key team within our company. You find the prospect
of being rewarded according to your ability to grow a team extremely
motivating.
·
You have experience developing and
implementing management systems within an organization, and value the structure
and predictability they bring.
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making.
·
You have managed key internal and
external relationships in another organization and are effective and building
and maintaining such relationships independently.
Senior Accountant
Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our customers
dream of a better night’s sleep, a welcoming place to host their guests, a fun
and safe place for their children to play. But they tell us this isn’t
easy – they have to settle for low-quality furnishings or break the bank.
Join us in building the products, the brand and the network to put quality
living within everyone’s reach. Here’s what our team has accomplished in
the few years since our founding:
·
Reached over 100,000 Kenyan
homes with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to a mid-sized
company
What You’ll Do
We’re looking for an efficient,
analytical accounting professional to play a key support role in our finance
team. You’ll have a gift for turning the accounting data from streams of
invoices and bank transactions into accurate summaries to support decision
making. You’ll be a stickler for policy and procedure while still
embodying the supportive team spirit that makes Moko tick.
Senior Accountant Job Responsibilities
Ensure Accurate, Up-to-Date
Accounting Data
·
Post transactions in real-time and
regularly review for accuracy
·
Manage complex accounts receivable,
accounts payable, goods in transit and tax-related balance sheet accounts
·
Ensure all supporting documents are
on-file and well-organized
·
Work with teams to confirm the
business purpose of transactions for accurate classification
Prepare Management Reports
·
Prepare draft of monthly management
accounts and present for finance management review
·
Conduct careful and timely
reconciliations to verify transaction accuracy and proper balancing
·
Take responsibility for accurate
regulatory and tax filings, prepared well before statutory deadlines
Support Strong Compliance and
Controls
·
Review the work of accounts
assistance for accuracy and adherence to procedure
·
Ensure strong internal controls are
in place with regards to approval and release of funds
·
Take responsibility for verification
and authorization of payments
·
Ensure all accounting records are
kept properly, in a compliant way and up-to-date
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Requirements for the Senior
Accountant Job
·
At least 2 years of accounting
experience and minimum CPA II qualification or
equivalent
·
Strong financial data analysis skills
using Excel
·
Strong knowledge of any accounting
software e.g Sage, SAP, Pastel & Quick Books
·
Demonstrated high level of integrity
– entrusted with significant responsibility in previous roles
·
An enthusiastic individual with
outstanding problem-solving skills.
·
Strong analytical skills and
attention to detail—ability to analyze data and proactively identify and
address issues
·
An initiative taker who enjoys
working independently toward goals
·
Eager to join a quickly-growing
organization and team
Manufacturing Operations Manager
Location; Mombasa Rd, Nairobi
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality furnishings
or break the bank. Join us in building the products, the brand and the
network to put quality living within everyone’s reach. Here’s what our
team has accomplished in the few years since our founding:
Reached
over 100,000 Kenyan homes with our products • Attracted global investment to
continue fuelling our growth and vision
Supported
the growth of over 200 small furniture businesses across the country • Grown
from a start-up to mid-sized company
What You’ll Do
You’ll
take the reins of our growing manufacturing operation. This is
a key management and leadership role which will oversee all critical production functions and
advance them to the next level. The Manufacturing Operations
Manager will also work closely with various teams to ensure timely
delivery to our customers.
Responsibilities
Production Planning
·
Work with the supply chain department
to forecast and plan for present and future consumption of raw materials to
ensure that materials are always available
·
Evaluate production schedules
and labour requirements to plan team structure and development
·
Develop and
maintain production metrics for quality, delivery, and safety
Team Management
·
Build strong rapport with our
100-person-strong production team through open communication; promote
a positive, safe, productive and efficient work environment
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are in compliance with
current procedures and quality standards
Quality Assurance
·
Ensure that goods produced by your
team always meet quality standards
·
Monitor product standards
at various levels of production and at the point of release so that
the cost of rework is reduced
Continuous Improvement
·
Monitor and recommend necessary
changes to the layout of plant, machinery and production processes
and methods for any new equipment, materials or components
·
Continuously work to improve the cost
of products by optimizing raw materials, labour and utilities
·
Review and recommend appropriate
measures to control and minimize waste levels
·
Review production practices
and equipment; make proposals for improvements to ensure that they are
maximally effective
·
Support research and development to
keep our production team up to date and working with the latest
technology and using the most efficient manufacturing practices
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time
in your career development. We provide constant, actionable feedback delivered
through mentorship from the management team. Because of our rapid growth,
we constantly have new roles opening up and opportunities in many functions.
This results in fast career growth for those who are ready to take up the
challenge.
Requirements
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in Microsoft
Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management
experience managing a large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of good manufacturing
practices and lean manufacturing policies and procedures
·
At least 5 years’ experience working
in a manufacturing setting (process, chemical, mechanical)
·
Technical background is a plus
Product Trailblazer Officer
Who We Are
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality
furnishings or break the bank. Join us in building the products, the brand and the network
to put quality living within everyone’s reach. Here’s what our team has
accomplished in the few years since our founding:
Reached
over 100,000 Kenyan homes with our products • Attracted global
investment to continue fuelling our growth and vision
Supported
the growth of over 200 small furniture businesses across the country • Grown
from a start-up to mid-sized company
Responsibilities
Conduct market research to
define product specifications
·
Work in close collaboration with the
Head of B2B to generate new product ideas
which align with our business goals
·
Support the process of new product introduction, from
conception through to research, testing and launch
·
Work with members of our sales team
to understand product specifications
according to their experience with our customers
·
Conduct direct market research with
retailers, fundis and end users to generate insights around product features
·
Prepare product briefs to be shared
internally and externally
·
Analyze and propose adjustments
to product briefs
based on suppliers’ constraints
Engage a global supply base to turn product ideas into reality
·
Engage with our existing
international supplier network to understand manufacturing techniques, costs
and other parameters
·
Research and reach out to new
potential suppliers who can offer additional product options or better value
for money
·
Hone in on the ideal supplier for
a product based on
what you learn through conversations and exchanging product information and samples
·
Initiate trial orders to test
new products in the
market toward the goal of a full-scale roll out
·
Engage a wider supplier base for
existing products in
search of opportunities to deliver better value for money
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered
through mentorship from the management team. Because of our rapid growth,
we constantly have new roles opening up and opportunities in many functions.
This results in fast career growth for those who are ready to take up the
challenge.
Qualifications
·
A preference for 1-2 years’
experience in market research
·
Strong analytical skills and
attention to detail
·
Curiosity to find out product requirements and how to
find best balance between customers’ preferences and suppliers’ constraints
·
Extremely organized and able to keep
track of different concurrent tasks
·
An ability to communicate things
clearly and in details
·
Proficient with Microsoft Word and
Excel
·
Eager to join a quickly-growing
organization and team
Imports Manager
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality
furnishings or break the bank. Join us in building the products, the
brand and the network to put quality living within everyone’s reach. Here’s
what our team has accomplished in the few years since our founding:
Reached
over 100,000 Kenyan homes with our products • Attracted global investment to
continue fuelling our growth and vision
Supported
the growth of over 200 small furniture businesses across the country • Grown
from a start-up to mid-sized company
Responsibilities
Lead Import Supply Chain Growth and Development
·
Ensure import supply chain systems, processes and team capacity
are apace with company growth
·
Proactively grow the company’s
supplier network for key materials to mitigate risk and keep pace with growing
demand; identify and attend relevant trade fairs and conduct overseas factory
visits
·
Keep up-to-date with global market
changes relevant to our key product lines
·
Develop international sourcing plans
to accommodate increasingly complex sales and manufacturing needs
·
Effectively identify and troubleshoot
problems wherever they may arise along our supply chain and implement
effective, lasting solutions
Manage Key Supply Chain Relationships
·
Manage relationships with key local
and foreign service providers
·
Coordinate work with our
Mauritius-based global sourcing team
·
Oversee key global supplier
relationships and support in building new ones
Achieve Efficient Compliance
·
Keep abreast with local and global
regulatory changes such as those concerning customs and product standards
·
Ensure compliance practices are built
into our systems in an efficient, streamlined way
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will invest significant time in your career
development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in Microsoft
Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management experience managing a large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of good manufacturing
practices and lean manufacturing policies and procedures
·
At least 5 years’ experience working
in a manufacturing setting (process, chemical, mechanical)
·
Technical background a plus
Area Manager
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality
furnishings or break the bank. Join us in building the products, the
brand and the network to put quality living within everyone’s reach.
Here’s what our team has accomplished in the few years since our founding:
Reached
over 100,000 Kenyan homes with our products • Attracted global investment to
continue fuelling our growth and vision
Supported
the growth of over 200 small furniture businesses across the country • Grown
from a start-up to mid-sized company
Responsibilities
·
Under the direction of the Head of
Brand and Product Development, lead the day-to-day implementation of the Moko
work plan so that we can help our customers achieve the modern lifestyle they
dream of
·
Act as a liason to senior management
and directors to keep them up to date about operations and projects implemented
·
Coordinate and manage the weekly
activities of the napstars, the marketing team that brings the Moko dream world
to our customers
·
Lead and coordinate the capacity
planning and hiring strategy of the Napstar team and ensure their training in
line with activities planned in the marketing calendar
·
Create a high performance culture in
the napstar marketing team where KPIs are always met and decisions are taken
based on data. Foster an environment where new ideas are brought up by team
members
·
In coordination with Head of Brand
and Creative Director develop a training for the marketing team to ensure that
the Moko story is told with a consistent voice and in an engaging way by our
team
·
Liaise with the delivery team so that
to-the-door deliveries of mattresses happen on time. Coordinate with the
operation team to manage an efficient use of resource and effective capacity
planning
·
Liaise with supermarkets, malls and
other sites to ensure that we have all the approvals and permits necessary for
a smooth set up and running of marketing activations
·
Support the screening and recruitment
of suppliers, contractors and other consultants necessary for the implementation
of the work plan
·
Manage the day-to-day coordination
with suppliers, constructors (e.g. to build a sleeping station or
showroom-in-a-container) and other consultants so that work is completed on
time and with the level of quality expected
·
Provide operational support to
implement market research activities for the development of new marketing
activities ideas and for the conception and design of the first Moko’s sofa
collection!
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your career
development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
Qualifications
·
You have experience (preferably 3
years) in retail or
sales or marketing and are talented in hiring and managing people
·
You have a passion for training
people and growing your team
·
You are a go getter and enjoy
figuring out what it takes to get things done on time in the most efficient way
·
You are an exceptional project manager and able to come up with and execute a detailed plan
·
You preferably have a creative side
and can propose how marketing activation can be optimized and new ideas
introduced
·
You thrive when you are able to take
initiative, you are considered very self-managing and
do best in an environment where you are given high-level goals and take
initiative to achieve them
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making
·
You pay extra attention to details in
everything you do without losing sight of the big picture and the goals that we
want to achieve
·
You have the ability to convince
people and negotiate partnership with suppliers and contractors
Digital Marketing Officer
Who We Are
Moko Home + Living is a growing
company bursting with innovation, creativity and passion. Our
customers dream of a better night’s sleep, a welcoming place to host their
guests, a fun and safe place for their children to play. But they
tell us this isn’t easy – they have to settle for low-quality furnishings or
break the bank. Join us in building the products, the brand and the
network to put quality living within everyone’s reach. Here’s what
our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
Responsibilities
Manage content creation and content
calendar implementation
·
Work in close collaboration with the
Brand&Buzz manager to lead the creation of monthly calendars for
different digitalplatform
·
Liaise with the Creative Director and
Content Creator the create the content and artworks needed for our digitalmarketing calendar
·
Coordinate with photographers to
document offline activations run at our pop-up stores
·
Schedule posts on all the platforms
we use and proposes any necessary adjustments
Implement A/B testing
for digital platforms and offline marketing
·
Under the direction of the
Brand&Buzz manager, schedule, implement and monitor A/B tests on Facebook,
Google Ads and other platform
·
Analyze the results on a weekly and
monthly basis, implement small tweaks and present main findings from the data
·
Oversee implementation and testing of
offline marketingideas such as billboards or words of mouth campaigns
·
Propose new ideas for content
creation and split tests based on trends spotted in the data analyzed
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we constantly
have new roles opening up and opportunities in many functions. This results in
fast career growth for those who are ready to take up the challenge.
Qualifications
·
A preference for 1-2 years’
experience in a role with exposure to digital marketing
·
Extremely strong organizational
skills and ability to independently manage digital platforms
·
An enthusiastic individual with
outstanding problem-solving skills to implement split tests and proposes
variations based on results
·
Strong analytical skills and
attention to detail—ability to analyse data and proactively identify and
address issues
·
An initiative taker who enjoys
working independently once you receive clear directions from the manager
·
Proficient with Microsoft Word and
Excel
·
Eager to join a young, quickly-growing
organization and team
Head of Market Expansion
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality
furnishings or break the bank. Join us in building the products, the
brand and the network to put quality living within everyone’s reach.
Here’s what our team has accomplished in the few years since our founding:
Reached
over 100,000 Kenyan homes with our products • Attracted global investment to
continue fuelling our growth and vision
Supported
the growth of over 200 small furniture businesses across the country • Grown
from a start-up to mid-sized company
Responsibilities
Lead the Outbound Growth of Moko Products through B2C and B2B
·
Launch and grow our network of pop up
stores – called dream stations – to bring the Moko’s dream experience to our
customers and generate outbound leads
·
Launch and grow Moko’s showrooms –
the place where the Moko ah-ah moment happens
·
Spearhead the introduction of Moko
products in supermarkets managing payments and account receivables
·
Run A/B tests in point of sales to
identify best strategies for growth and expansion
·
Liaise with the Head of Branding to ensure that
Moko’s pop up stores, showrooms and supermarkets are in line with the brand
message and voice
·
Coordinate with the operation team to
ensure smooth deliveries of products and to bring the Moko dream to the homes
of our clients
Implement and manage systems to effectively tackle increasingly
complex work
·
Create a plug and play script to
enable a rapid growth of our pop-up stores and showrooms across the country
·
Create and manage systems to ensure
that all the outbound leads are recorded and followed up on time
·
Create systems with other departments
to ensure that payments are recorded on time, mattresses and other Moko’s
products are available when needed, raw materials are ordered on time
Develop and lead a high performing team
·
Anticipate and plan for hiring needs
in line with the projected growth
·
Invest in coaching and development of
your team, taking advantage of opportunities to grow team members’
responsibilities
·
Maintain a high-performance culture,
setting ambitious targets and rewarding outstanding accomplishment
·
Create a culture where decisions are
based on data and innovation and creativity come first
Career Growth + Compensation
You’ll
join the leadership team of one of East Africa’s most successful growth-stage
companies, playing a key role in our development into a major enterprise.
You’ll learn first-hand how a thriving venture is operated, with opportunity
to expand your skills
and responsibilities as your team and our company grow.
We
believe this distinct and rare experience is the most valuable benefit we offer
new leaders who join our team. In addition to this, you’ll earn a
competitive salary and benefits package benchmarked against lean mid-sized
companies. You’ll also be awarded stock options, allowing you to
participate in the value you create as a leader of our team.
Qualifications
·
You have experience managing people
and growing a small team to the next level
·
You are an extremely fast and adept
learner – able to quickly and deeply understand complex systems and problems.
·
You enjoy applying your
problem-solving and strategic thinking skills to a variety of diverse
challenges.
·
You have a strong analytical toolkit
and frequently apply quantitative analysis to decision-making.
·
You thrive when you are able to take
initiative, you can plan and organize your work around specific goals.
·
You are excited to turn lessons
learned from practical trials into actionable ways that we can improve our
brand experience and services.
·
Whether it’s coordinating work across
multiple teams, implementing a new system or prototyping new expansion models – you like to
get into the details and don’t mind “getting your hands dirty.”
Napstar Marketing Officer
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality
furnishings or break the bank. Join us in building the products, the
brand and the network to put quality living within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
Responsibilities
Run Marketing Activities
·
Plan and execute marketing activations in malls and other locations for Moko’s
mattresses ensuring that KPIs are met
·
Train and manage Moko Brand
Ambassadors to animate the marketing activation in line with the brand spirit
·
Keep an up to date record of leads
and customers generated and ensure that Brand Ambassadors complete all reports
on time
·
Support digital marketing team to generate and gather content for marketing and social media campaigns
Offer Customer Care for our Clients
·
Follow up on leads to coordinate when
orders can be placed and mattresses delivered
·
Coordinate with the “Dreamliner”
delivery team to arrange home deliveries to customers
·
Ensure that payments are collected
and logged in our system
·
Assist customers in case of queries
such as replacement of the product or assistance with product guarantee
Support Market Research
·
Conduct market research and customers’ insights collections (both
online and offline) through surveys or 1:1 interviews
·
Arrange for focus group discussions
and 1:1 interviews as requested by the Brand Operation Manager and Head of
Branding
·
Summarize data collected from market research and offer recommendations
·
Collect testimonials from customers
and provide insightful feedback to management to develop our products and our
brand
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant, actionable
feedback delivered through mentorship from the management team. Because
of our rapid growth, we constantly have new roles opening up and opportunities
in many functions. This results in fast career growth for those who are ready
to take up the challenge.
Qualifications
·
A preference for 1-2 years’
experience in a role with sales or
customer relations responsibilities
·
Previous marketing experience is a plus, but not a requirement
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
An enthusiastic individual with
outstanding problem-solving skills to assist customers in their purchase and
after sales journey
·
Strong analytical skills and
attention to detail—ability to analyse data and proactively identify and
address issues
·
An initiative taker who enjoys
working independently once you receive clear directions from the manager
·
Proficient with Microsoft Word and
Excel
·
Eager to join a young,
quickly-growing organization and team
Supply Chain Officer
Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play. But
they tell us this isn’t easy – they have to settle for low-quality furnishings
or break the bank. Join us in building the products, the brand and the
network to put quality living within everyone’s reach.
Here’s
what our team has accomplished in the few years since our founding:
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fuelling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
Responsibilities
Strategic Sourcing
·
Sourcing for new suppliers and
forecasting price trends and their impact on the business.
·
Placing local orders and monitoring
delivery dates.
·
Processing all paperwork relevant to
the purchasing of goods.
·
Negotiate with suppliers for
discounts/better prices
·
Expedite delivery of procured goods
and services.
Information & Inventory Management
·
Conduct weekly demand planning to
determine the needs and requirements for good and services.
·
Generate relevant reports for
purchasing analysis from the accounting system.
·
Sharing/updating daily report on
delivery of local purchase.
·
Managing local purchases documents
and availing this to internal (accounts/operations) in a timely manner.
Compliance and Adherence to Moko Policies and Standards
·
Ensuring compliance to Procurement
law/Company purchasing guidelines and systems.
·
Ensuring compliance with different
statutory legislation.
Supplier Payments
·
Ensure that payments are initiated
for delivered goods and services which have no issues.
·
Reconcile local purchase/supplier
payments.
Relationship Building
·
Build strong and long-term
buyer-supplier relationships with key suppliers.
·
Create and update Supplier database.
Process Improvement
Creating innovations to improve supply chain management
processesAttending meetings and trade conferences/shows as required.
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Qualifications
·
At least 2 years’ experience in Supply Chain/
Purchasing.
·
Quality focus. Just getting the job
done is not enough for you. You set high standards and share them with the
team.
·
Strong attention to detail and the
ability to deliver on assigned tasks with independence and little supervision
·
Adaptable and possess a zeal to learn
·
Proactive and possess great
communication skills
·
Eagerness to join a young,
quickly-growing organization and team
How To Apply
Please visit
our website moko.co.ke/careers and
apply through our online form