Head Engineering Services
Job Purpose
Job Purpose
Responsible for the core activity of
the Engineering Services organisation, ensuring strategic development and
management of fleet safety, operational reliability, technical standards,
compliance with regulatory requirements, and a cost-effective operation and
maintenance of the fleet through provision of technical and commercial
management. The role holder will develop long term direction and scope of the
organisation to ensure profitability and growth, driving organisational and
operational efficiency value at optimum cost.
Areas under direct control include;
Engineering Development, Propulsion,
Maintenance Planning & Programmes, Reliability & Configuration,
Airworthiness Records, Library, Technical Publications and Standards &
Procedures
Responsibilities
·
Develop internal procedures and
policies to bring about a continuous improvement in working practices and key
performance criteria in line with industry best practice and KQ brand and
people management principles
·
Define and implement a full range of
business process and systems support tools that will ensure an effective
maintenance plan can be followed
·
Ensure all business processes and
procedures are detailed in the Department Procedures or Local Instructions as
appropriate.
·
Develop the long-term direction of
the organization and to ensure profitability and growth, driving productivity
and efficiency and ensure that staff numbers and supplier support plans are
optimized to reflect fleet size and volume
·
Contribute to the development of
annual business plans that increase profitability and shareholder value and be
fully responsible for the development and execution of the Engineering Services
plan.
·
To define and manage overall
departmental budget.
·
Plan and organize medium (3 to 5
years) and long term (5 to 10 years) maintenance strategies for the aircraft
fleets with a firm focus on life cycle cost management.
·
To develop manpower and capital
budgets in line with the needs of the business.
·
In liaison with HR attract, hire,
develop and retain the best possible team ensuring that there is an outstanding
group of employees with a common vision, sense of purpose and shared values who
will focus on superior levels of quality, productivity and customer
satisfaction.
·
Drive a high-performance team to
ensure all outputs and deliverables are met in line with KQ’s long term and
strategic goals
·
Full accountability of decisions
within the Engineering Services remit and full accountability of ensuring
effective cross-functional and collaborative leadership at the Executive
Committee and Senior Management Teams.
·
Lead and direct the management team
providing a multi-disciplinary team to support the operational and engineering
departments across the division Lead, direct, motivate and develop the
Engineering Services team to ensure that the agreed standards of performance
and contribution are successfully achieved, whilst ensuring all staff receive
performance assessments and clear objectives set.
·
Set departmental engagement in line
with KQ and the Engineering & Maintenance divisions objectives.
·
Conduct regular one-to-one and team
meetings with all direct reports. Regularly communicate corporate and
Engineering & Maintenance strategy and performance to staff in line with a
departmental communication plan
·
Take personal responsibility for
issues of poor performance, disciplinary and staff conduct. Ensure that
decisions are in line with company HR policy and take account of all possible
outcomes associated with decision making.
·
Develop communication strategies
while managing relationships with all Airline departments and outside
companies, holding key relationships at a Senior Level with Aircraft/Engine
manufacturers, MRO Service Providers and Engine Leasing Companies.
·
Ensure assessment of supplier’s
assets and capabilities with respect to overall business strategy,
determination of what activities to engage in with different suppliers, and
planning and execution of all interactions with suppliers, in a coordinated
fashion across the relationship lifecycle to maximize the value realised
through those interactions
·
Ensure Supplier management plans to
deliver value created by contracting is realised (and get a bit more), and
benefits include increased visibility into our supply base (reducing risk),
increased quality in products and service provided and alignment of our
suppliers with KQ processes and corporate goals.
·
Setting fleet management strategy for
asset modifications, integrated maintenance programmes and reliability, and
maintenance / workscoping policies to ensure high quality and fully optimized
life cycle cost management that matches the fleet operating plans.
·
Support the development of a cost
effective and integrated maintenance planning strategy aligned to KQ asset
growth that will exploit maintenance planning opportunities worldwide and with
all external providers, whilst achieving full regulatory and compliance
standards.
·
Ensure that the MIS functionality is
used to full effect at all times to carry out the functions of the department
and that the system is fully integrated into the department business processes.
·
Ensure the aircraft cabin and
external appearance meets world class standards
·
Ensure processes are in place to
continuously minimize aircraft maintenance ground times.
·
Develop systems and processes to
improve check preparation and control, and optimum productivity
·
Ensure quality of maintenance
performed for third party customers guarantees no warranty claims from Kenya Airways
·
Ensure that all regulatory and legal
requirements, statutory responsibilities and directives pertaining to the
department activities are in compliance and that the highest levels of
technical standards, safety and reliability are maintained.
·
Ensure the provision of an efficient
and effective Information Service and Airworthiness Records Management function
to ensure compliance with the requirements of the KCAA and other regulatory
authorities and lease condition compliance.
Requirements
·
University Degree in Engineering
(Mechanical, Aeronautical, Electrical/Electronics, Mechatronics or equivalent)
with first class honours or an upper second class honours.
·
A masters degree in Engineering is an
added advantage.
·
Understanding of Project Management
methodology.
·
Understanding of basic legal
precepts.
·
Working knowledge of current
airworthiness regulations.
·
Over 10 years of work experience.
·
Minimum 4 years managing people.
·
Minimum 4 years of active aircraft
maintenance experience.
·
Minimum 4 years’ experience in
aircraft maintenance whilst holding a management position(s)
Competencies
·
Demonstrated knowledge in managing
complex maintenance operations.
·
knowledge of KCAA/EASA/FAA
requirements and Kenya Airways procedures
·
Possess training credentials on
various discipline related aircraft standards, regulations, policies and
procedures.
·
Must be able to analyze, forecast and
challenge logic of events.
·
Experience of managing outsourced
operations.
·
Commercial awareness / Financial
Management.
·
Knowledge of EASA approvals and
certification processes will be an added advantage.
·
Influencing & Management skills.
·
Negotiation skills to benefit the
company.
·
Excellent Communication Skills
(written and verbal).
How to Apply
Head Maintenance Operations
Job Purpose
Responsible for the core activities
of the Maintenance Operations organisation, ensuring strategic development and
management of fleet safety, operational reliability, technical standards,
compliance with regulatory requirements, and a cost-effective operation and
maintenance of the fleet through provision of technical and commercial management.
The role holder will develop long term direction and scope of the organisation
to ensure profitability and growth, driving organisational and operational
efficiency value at optimum cost.
Managing key business relationships
with staff and MRO providers, and providing strong leadership in the
identification, evaluation and pursuit of make or buy decisions and evaluation
of new supplier support opportunities for the business.
Business functions under direct
control include: Line Maintenance Nairobi, Base Maintenance, Line Maintenance
Outstations, Cabin and IFE Maintenance, Maintenance Control Centre and Quality
Control.
Responsibilities
·
Develop internal procedures and
policies to bring about a continuous improvement in working practices and key
performance criteria in line with industry best practice and KQ brand and
people management principles
·
Define and implement a full range of
business process and systems support tools that will ensure an effective
maintenance plan can be followed
·
Ensure all business processes and
procedures are detailed in the Department Procedures or Local Instructions as
appropriate.
·
Develop the long-term direction of
the organization and to ensure profitability and growth, driving productivity
and efficiency and ensure that staff numbers and supplier support plans are
optimized to reflect fleet size and volume
·
Contribute to the development of
annual business plans that increase profitability and shareholder value and be
fully responsible for the development and execution of the Maintenance
Operations plan.
·
To define and manage overall
departmental budget.
·
Plan and organize medium (3 to 5
years) and long term (5 to 10 years) maintenance strategies for the aircraft
fleets with a firm focus on life cycle cost management.
·
To develop manpower and capital
budgets in line with the needs of the business.
·
In liaison with HR attract, hire,
develop and retain the best possible team ensuring that there is an outstanding
group of employees with a common vision, sense of purpose and shared values who
will focus on superior levels of quality, productivity and customer
satisfaction.
·
Drive a high-performance team to
ensure all outputs and deliverables are met in line with KQ’s long term and
strategic goals
·
Full accountability of decisions
within the Maintenance Operations remit and full accountability of ensuring
effective cross-functional and collaborative leadership at the Executive
·
Committee and Senior Management
Teams.
·
Lead and direct the management team
providing a multi-disciplinary team to support the operational and engineering
departments across the division Lead, direct, motivate and develop the
Maintenance Operations team to ensure that the agreed standards of performance
and contribution are successfully achieved, whilst ensuring all staff receive
performance assessments and clear objectives set.
·
Set departmental engagement in line
with KQ and the Maintenance Operations objectives.
·
Conduct regular one-to-one and team
meetings with all direct reports. Regularly communicate corporate and Engineering
& Maintenance strategy and performance to staff in line with a departmental
communication plan
·
Take personal responsibility for
issues of poor performance, disciplinary and staff conduct. Ensure that
decisions are in line with company HR policy and take account of all possible
outcomes associated with decision making.
·
Develop communication strategies
while managing relationships with all Airline departments and outside
companies, holding key relationships at a Senior Level with MRO Service
Providers
Ensure assessment of supplier’s assets and capabilities with respect to overall business strategy, determination of what activities to engage in with different suppliers, and planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship lifecycle to maximize the value realised through those interactions
Ensure assessment of supplier’s assets and capabilities with respect to overall business strategy, determination of what activities to engage in with different suppliers, and planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship lifecycle to maximize the value realised through those interactions
·
Ensure Supplier management plans to
deliver value created by contracting is realised (and get a bit more), and
benefits include increased visibility into our supply base (reducing risk),
increased quality in products and service provided and alignment of our
suppliers with KQ processes and corporate goals.
·
Setting fleet management strategy for
asset modifications, integrated maintenance programmes and reliability, and
maintenance / workscoping policies to ensure high quality and fully optimized
life cycle cost management that matches the fleet operating plans.
·
Support the development of a cost
effective and integrated maintenance planning strategy aligned to KQ asset growth
that will exploit maintenance planning opportunities worldwide and with all
external providers, whilst achieving full regulatory and compliance standards.
·
Ensure that the MIS functionality is
used to full effect at all times to carry out the functions of the department
and that the system is fully integrated into the department business processes.
·
Ensure the aircraft cabin and
external appearance meets world class standards
·
Ensure processes are in place to
continuously minimize aircraft maintenance ground times.
·
Develop systems and processes to
improve check preparation and control, and optimum productivity
·
Ensure quality of maintenance
performed for third party customers guarantees no warranty claims from Kenya
Airways
·
Ensure decision making that will
deliver the highest technical standards, whilst ensuring safety and operational
reliability, yet minimizing operational cost.
·
Ensure that all regulatory and legal
requirements, statutory responsibilities and directives pertaining to the
department activities are in compliance and that the highest levels of
technical standards, safety and reliability are maintained.
Requirements
·
Bachelor’s Degree in Engineering or a
Higher National diploma in engineering and or diploma in engineering.
SGS internal auditor.
SGS internal auditor.
·
Possess training credentials on
various discipline related aircraft standards, regulations, policies and
procedures.
·
Aircraft type course.
·
Ten years’ experience in aircraft
maintenance in a management role (if a degree holder) or 15 years’ experience
in aircraft maintenance in management positions.
·
Minimum 8 years managing people.
·
At least 5 years certifying
experience.
Competencies
·
Demonstrated knowledge in managing
complex maintenance operations.
·
knowledge of KCAA/EASA/FAA
requirements and Kenya Airways procedures
·
Possess training credentials on
various discipline related aircraft standards, regulations, policies and
procedures.
·
Must be able to analyze, forecast and
challenge logic of events.
·
Experience of managing outsourced
operations.
·
Commercial awareness / Financial
Management.
·
Knowledge of EASA approvals and
certification processes will be an added advantage.
·
Influencing & Management skills.
·
Negotiation skills to benefit the
company.
·
Excellent Communication Skills
(written and verbal).
How to Apply
